Cotswolds Camping

A aimé Everything about this place was great. The campsite itself was unbelievable. Very clean and tidy.

The staff that run the campsite were very helpful and very friendly and made us feel safe and welcome.

The Caldron Cafe is excellent clean and the food is great and so are the people that run it.

I’m a Wheelchair user and stayed here for three nights/4 days with my two young children and I can honestly say I’ve never felt more welcomed comfortable and safe.

This campsite is the best I’ve ever stayed on and will be returning very soon

If you want a easy stay in a Cotswolds then look no further than this place

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A aimé Everything.

Beautifully well maintained clean campsite. Brilliant facilities and an added bonus with the Cauldron Emporium being onsite too

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A aimé Sanitaires propres et rénovés
Calme
Possibilité de faire des feux de camp

N'a pas aimé 0

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A aimé Entrance easy to see, access roads easy to drive. Site warden easily contacted via text or call. Easy check in process. Private toilet in pod. Mattress and sofa bed (though small) was comfortable.
Decent sized pod.
Site some has facilities, shared fridge and freezer available. Shop and reception on site although was closed most of the time when went past so not sure what was in the shop. Place to get hot food on site. Water tap throughout the site.
“Shower” area for dog opposite the main shower block. Car can be parked next to the pod. Ample lighting at the sinks and showers/toilet at night

N'a pas aimé Honestly was a little bit disappointed by our stay for a number of reasons.
Firstly the toilet in the pod could be easily converted to shower with toilet. Listing for the camp should state more clearly, listing said 1x bathroom, there was no bath or shower, should just be listed as 1x toilet only to avoid confusion.
No form of insulation in the pod, reflects and amplifies the weather, very hot during the day and very cold at night. No shade over the pods or outdoor space that came with the pod.
The pod was lightly cleaned before our arrival, dust still covering a lot of areas in the pod. Belongings from previous guests still, empty bags, sunglasses etc.
shower block next to the pod were closed during our 5 day stay so we had to use the main shower block at the front - 3 fields away. Showers have one temperature setting, water was too hot for me and my partner felt the same. Shared showers and toilet were clean.
Could do with a bin in the pod (which we could empty ourselves) or more bins throughout the site. Could do with some hooks throughout the pod, somewhere to hang towels or jackets.
Some people didn’t pick after their dogs, which was annoying (not the camp site fault of course)
Also pod was infested with ants so beware if you don’t like creepy crawlies, we were find with it but couldn’t keep food in the pod so everything stayed in containers or the fridge.

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Réponse du gestionnaire : Thankyou for you review, it is actually appreciated as you've included the positives and negatives and left us a balanced review with areas we can improve on, i will check over the listing on pitchup, i wasn't aware it could be listed as a toilet only, if it can be i will change that. I don't think we will ever add showers to them, although there is space. i like the idea of providing a sheltered or shaded area though, we haven't thought of that and its something that could be easily implemented, we have recently added the new showers at the front of the campsite, and during the year progressively turned the water temperature down, i think its almost at a level where it suits people who like hot showers and those that don't. Opposite the main shower and toilet block there are more showers which are temperate controlled. Next year we are going to include a map alongside the site rules which highlights all of the differing facilities. The pods are always cleaned , I'm hoping the items mentioned were on the outside on the decking and not inside. On very rare occasions customers are able to figure out the combination code to the key box and will sneak in, this has only happened 3 times in three years but it can be very upsetting for us and the customer using the accommodation. They all used to have bins inside but quite often were not emptied by customers and there would be piles of rubbish left alongside them, so we had to take them out. I currently have more hooks in reception ready to go into the pods. With us being in the countryside were always going to get creepy crawlies , each year we try our best top ant proof all the accommodations, and regularly apply ant powder to the outside of the buildings. I guess i final check before accommodations are hired out is what's needed to prevent the situation again.

Despite your review only being a four star review , you've taken the time to list the positives and negatives. As a family run business that's all we could ever ask for. If you can contact us on our email address or text us on the wardens number just to clarify if the rubbish was inside or outside, we will also issue you with a credit note for a free stay in a glamping pod for the future, obviously insuring there are no ants this time.

A aimé Location was good for exploring the Cotswolds by car

Site has lots of potential with some investment and thoughtful adjustments for guests

N'a pas aimé -Campsite was a bit tired and the amenities were often out of order (blocked toilets)
-Site warden wasn’t very helpful, reached out to gain access to the shop which was listed as open but he said he was too tired to open it. I wasn’t aware guests needed to bring their own toilet roll and had already set up my camper for the evening when I realised, I was travelling solo with kids so was a bit of a pain.
-Bin area was over flowing and smelly close to the cafe area.
-when checking in we weren’t given any information about the site and were kind of left to it.
-The pitches in our field were a bit on top of each other and lacked space even though it wasn’t full. There was a confrontation between two separate guests on the site which was very uncomfortable, with more space this not have happened.

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A aimé Good location, not cramped, good clean toilet/shower facilities. Family and dog friendly. Nice little shop for basics. Kitchen facilities were better than anticipated (microwave, fridges, freezers). Will use again when we're next that way.

N'a pas aimé Meadow barn was clean but tired. Could've done with ventilation (windows that opened) and porch roof fixing. Not all toilets and showers working (due to a blockage from a busy weekend) so bit of a trek to the loo!

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A aimé Site was clean and had good facilities

N'a pas aimé A tour bus right in front of where we were staying that decided it is acceptable to make as much noise as they liked when they returned at 2 AM I requested a certain wagon months in advance which was ignored after they said it would be fine to take my pick as long as i arrived at 14:00 hours which we did only to be told there is only one left as other people arrived extremely early before the agreed check in time

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A aimé The drive home

N'a pas aimé We left a day early.

Great location, but an awful camping experience.

We read the reviews before arriving, and brought our own toilet roll. Unfortunately, that was stolen from outside the toilet facilities.

Our pitch was in possibly the worst location on the site—right next to the toilet and washing-up block, the road and the pub. People were walking and driving past throughout the night, and when there was live music at the pub, the guitarist may as well have been lying next to us. We barely slept for the entire stay.

The site rules appeared to mean absolutely nothing. Children were running around the whole campsite until late at night, shouting and using awful language. The rules sent by email might as well be deleted, because they were not enforced at all.

We asked whether we could move pitches but were simply told there was no room. There was no apology or attempt to help, so we ended up leaving a night early.

The facilities were absolutely disgusting. The toilets were dirty, some did not flush, and there was faeces left around them. The showers had hair everywhere and clearly were not being cleaned properly. There was also no hot water available for washing dishes.

The site also needs more staff who are prepared to actively clean, supervise and manage it.

There was nowhere suitable on site to walk the dog either.

The location is convenient for visiting nearby tourist attractions, but that is the only positive I can give. If you are unlucky enough to be placed near the toilets, washing-up area, road or pub, do not expect to sleep.

We would not return and would not recommend staying here.

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Réponse du gestionnaire : Thanks for your review Jessica ,

I will try and go over some of your points. Every day we take in a whole plethora of customers, some days there's barely any children and some days there's loads. During your stay children were typically off school and on their holidays , which unfortunately does mean a higher amount of children who do tend to make more noise than adults (but not always) Going off this basis at times the campsite is beautifully quiet and peaceful, one day is not a representation of the campsite as a whole.

You were allocated pitch 24 BY PITCHUP which is considered one of the best pitches as you have a picnic bench close by with pergola, its not too far from the facilities and has a nice large hedge separating you from the gravel track. I do distinctly remember you asking me to move pitches but if you refer to the information on our website, it states: Pitchup customers are randomly assigned pitches relating to their booking information and these cannot be changed on arrival.

Now we also do advise our customers to be an extra extension of the warden, if you see someone breaking the rules do not hesitate in texting the warden to inform him. He cannot be everywhere at once, the warden did a walk around at 11pm and advised customers to keep any noise to a minimum. The next day when in the office he saw your email at 10.47pm noting the noise, unfortunately despite his best efforts the emails will not be checked as frequently as text messages or phone calls.

The toilets and showers are deep cleaned between two and three times a day, as much as wed absolutely love to be able to clean up after every customer its practically impossible which is why on the site rules we ask our customers to rinse down showers and try their best to leave the facilities as clean as they've found them. A small burden of responsibility rests upon the customer to do their bit, this frees up the warden to manage the shop , do more patrols, litter pick, check for dog mess, perform light gardening tasks and answer phone calls and texts.

There is also 6 site maps across the site and obviously the one on our website which shows all the facilities, our website states there are 5 washing up sinks, two being cold water and three hot water, if asked the warden could of pointed the hot ones out to you.

Dog walks are found directly next to the campsite , accessible through a small gate one minute away from the campsite entrance, there's another two opposite the campsite behind a layby , 30 seconds from the campsite entrance and then there's four a mere 3 mins drive away situated next to a free to park layby.

This year we added four brand new toilets and a brand new shower block with four more toilets.

A aimé Loads of great facilities, probably some of the best we've experienced. Food and drinks on site, and we had a singer for one of the evenings.

N'a pas aimé We booked a 'large' pitch for a 6-berth tent. We have a Berghaus Air 6 XL and whilst the tent did just about fit in the pitch, there was no room for our car alongside it. Thankfully, some guys opposite us allowed us to park on their spare space.

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A aimé Lovely cafe/bar good children's play area great location. Helpful staff

N'a pas aimé Absolute chaos on checking in on friday with our pitch taken and a while to find another one. Owners blamed pitch up. The shower block towards the back had a major drainage issue and the smell was so bad we couldn't use them. Better showers by reception but quite a walk if pitched at the back. Didn't see any facilities cleaned throughout our stay. No wi fi offered

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