Spring Willows Caravan Park

Gostou The swimming pool sauna and steam room were good
The staff were polite and friendly

Não gostou The hot tub water needed cleaning as it was a murky yellow colour
The pitch was on quite steep slope so the motorhome didn’t feel very stable .
There was no water or electricity from 7pm until we left the following morning as there was a fire in the pool area ?? Nobody came around to see us about this to give any information
The pub and restaurant not open in a Monday and Tuesday

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Gostou Remote
Nice dog walk
Nice bar
Showers decent

Não gostou Touring - tent pitch very sloped so awning didn’t fit right. Some had to buy wood chocks.
There was a fire on site in main building which subsequently caused the site to have no water or electric. Nobody came up to the site to let people know what was going on so we waited until the following day with no water or elec no showers etc and again nobody came. A camper had been to the office and he got told it was ongoing and they will give refunds obviously. So we packed up and drove off. On passing the reception the staff were sat outside making note who left and apologising and saying send details and they’ll pay us back as we had been there just 2 nights. We have contacted them now 5 times and they have seen our correspondence but we have been ignored each time. This is not very professional. We went with our family hoping for a nice week but had upheaval of having to empty awning take it back down and re pack everything and the hassle of trying to find somewhere else to move to and repeat the whole farce again setting it up.

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Gostou Swimming facilities

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Gostou The shower / toilet facilities were clean / accessible. Use of pool included in price was good. Food was nice in the restaurant.

Não gostou Touring pitches were very uneven - no flat ground to set up and no structure to the pitches. No family changing areas in the swimming pool changing rooms which made it difficult with a young baby. The park was not open until 10am and closed at 4pm - no good on the lighter summer nights when you have children wanting to play early evening. No wifi on the touring pitches, only available in the pub / reception area.

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Gostou Friendly staff, dog walk area

Não gostou Sloping pitch, bar/restaurant not open when advertised as is

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Gostou Fantastic campsite! Was initially allocated a pitch with a huge divet in the ground which was completely unsuitable to set a tent up on, however, the lady on reception was so helpful and kindly let us pitch up slightly further along on a much more level pitch within 20 minutes of us arriving. Dog walking area was amazing, site was really well kept and in a lovely area. Views were gorgeous. Will 100% return!!

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Gostou Super campsite, very clean and tidy, we'll be returning for sure 😊

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Gostou Friendly and super helpful staff, really accommodating and nothing was too much trouble for them. We had a problem with our power, which turned out to be our plug and the maintenance guy took it away and fixed it for us. Legend! Also the guy in the bar was great, something I fancied wasn't on the menu, but he kindly made it for me anyway! Location was good. Short drive to Filey and not far from Scarborough either. Some nice little villages close by with nice pubs and good food too. I'd certainly come back here, and would recommend.

Não gostou Some bits were in need of a refresh as were a bit run down, but I overall a decent place to stay.

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Gostou Clean facilities, great location, friendly helpful staff, brilliant pool, steam room etc, spacious pitches with a nice view, bar/restaurant/play area on site, great place all round. Nice well maintained dog paths and woodland walks on the doorstep too.

Não gostou There's a bit of background road noise but it makes it dead easy to get to and from the site so worth it for us. Not a huge number of showers/toilets if the campsite was full but fine when we were there, plus there's more facilities in the club house.

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Gostou Just a great place to stay, and local pub which does great food, 2 minute walk 😊

Não gostou Nothing 😊

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