Fox Hill Holiday Park

Gostou The Site was a great layout with ample pitch areas. We recieved an excellent friendly welcome by the owner (apologies i didn't catch her name) On site facilities were immaculate and although the shop is small it seemed to cover the 'Oh I have forgot...'
It was an excellent relaxing weekend.

Não gostou Nothing to dislike.

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Gostou Clean showers and toilets.

Não gostou No courtesy call, regarding road closed to camping site. Would have helped! Also, no offer of help when changing wheel on caravan.

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Do gerente: Good afternoon,

We are glad you enjoyed the clean showers and toilets.

We are sorry that you were disappointed not to receive a call regarding the road closure, however you also did not show much courtesy when speaking to our female staff members upon arrival. Most of our customers find our staff friendly, helpful and extremely courteous. Our receptionist did her best to not only navigate you to the park but also welcome you. In turn, you put your hand in her face while stating that “you were not in the mood to talk” and blamed her for the road closure.
Our receptionist does not make a habit of closing roads in or around the park. This was the responsibility of the Water company. We spoke to the Water company responsible for the road closure, who stated that access signs should have been in place and they apologised for any inconveniences caused. However, we would like to point out that our cleaners, delivery drivers and other customers to the park were able to navigate here successfully with no problem.

In regards to your wheel change, you did not let anyone know you needed assistance and as such we were unable to help. Had you contacted reception or spoken to any staff member, we would have done our best to assist.
Many people who require assistance with general maintenance of their caravans join vehicle recovery groups, Reception has several numbers for this type of service available.

Finally, Your accommodation score. Accommodation is not provided by ourselves, as you were staying in your own touring caravan, hence the score of 5/10 is irrelevant to the Park.

Many Thanks and kind regards
Fox Hill Holiday Park

Gostou Very well kept, nice and quiet

Não gostou Showers in the touring block not very warm, ended up using the showers in the main building that where warmer

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Do gerente: Hi Martin, Thank you for your feedback.
We have since adjusted the water temperature in the Touring block so showers should be much warmer now.
We hope to see you again in the future
Many thanks
Fox Hill Holiday Park

Gostou Good size pitches
Very clean
Dog paddock
Friendly staff
Very clean facilities
Good location

Não gostou No WiFi at pitch
Shop was closed for refurbishment
Showers not very warm

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Do gerente: Hi Neil, Thank you for your feedback.
We have now adjusted the water temperature in the Touring Block so showers should be much warmer. The on site shop is also now open and available from 9am-5pm.
We hope to see you again in the future,
Many thanks
Fox Hill Holiday Park

Gostou Fantastic site, very quiet and peaceful.

Loved the washrooms, very clean.
Family who run the site are very friendly and helpful.
They gave us a voucher for money off a meal/ breakfast at a local Hotel.

Não gostou Nothing to dislike!

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Gostou Everything! Fabulous spot with great facilities. Enclosed area for the dog. Quiet and friendly people

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Gostou Very welcoming owners who did everything they could to help make our stay a good one.

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Gostou Good pitch size, nice location and clean facilities.

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Gostou Very friendly and nice customer service. Very helpful all the time.
Quiet area. Walking dog park. Clean showers and toilets.

Não gostou No store with local products on camping area.
Maybe in future will be very useful for all guests.

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Gostou Really really friendly staff, clean good quality shower facilities, lots of free local brochures, good dog run

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