Thurston Manor

Polubione: Everything

Polecane znajomym Odwiedź ponownie

Polubione: Excellent pitch, facilities & friendly staff.

Niepolubione: Nothing

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for your wonderful feedback! We're delighted you enjoyed the excellent pitch, great facilities, and friendly staff. It’s fantastic to hear you had such a positive experience. Hope to welcome you back again soon!
Best wishes
Team Verdant

Polubione: A huge static van/lodge park that offers pitches for touring vans and motorhomes.

All have EHU and nearby water. There is a bar, leisure centre and shop offering essentials on site. The bar was busy but service was quick and food ok. Didn’t look at leisure centre.

Niepolubione: A little noisy but it was a bank holiday weekend and curfews were respected.

Toilet block had 3 showers, one closed, one with no temperature control and one with a door that didn’t lock. Tried the separate shower block on day 2 that was much better.

The only downside is being so close to the coast yet being on the wrong side of the A1 which prevented easy access to the coastal path from the site. Not the site’s fault, but worth knowing.

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for your feedback! We're glad you appreciated the site's facilities, including the pitches, bar, and convenience shop. We understand the challenges with noise during busy periods and appreciate your insights on the shower facilities. It's helpful to note the difficulty in accessing the coastal path. Your feedback is valuable, and we hope to welcome you back again soon!
Best wishes
Team Verdant

Polubione: Nice site close to dunbar and good base for getting around . Showers nice and hot.also liked looking round the static caravans for sale without having to go ask for keys.

Niepolubione: Waste toilet facility was blocked when I used it not very nice.waste bins overflowing should be emptied moreoften . My biggest gripe though is why advertise as having grass pitches when it's obviously gravel topped with a bit of grass,trying to get pegs in for awning was a nightmare.

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for your feedback! We're glad you enjoyed the site's location, hot showers, and the convenience of browsing the static caravans. We appreciate your comments regarding waste disposal and pitch surfaces, and we'll pass them along for review. Guest comfort is important to us, and your insights help us improve. Hope to welcome you back again soon!
Best wishes
Team verdant

Polubione: Nothing

Niepolubione: First super pitch offered was horrible, unsuitable for our dogs as it had a mesh covering they would catch claws in ( see pic) we asked to change and were asked abruptly "why" no sorry to hear that.
lots of upkeep needed bricks missing from walls by toilet block, door handle missing from back door to toilets looked tatty and run down. No wifi, no explanation despite site description has it ticked, Wont be back.

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for your feedback. We're sorry to hear that your experience did not meet expectations. We regret that the pitch was unsuitable for your dogs and that the service did not feel welcoming. We also appreciate your comments regarding site maintenance and WiFi availability, and we'll pass these concerns along for review. Guest satisfaction is very important to us, and we value your input.
Best wishes
Team Verdant

Polubione: Price,but then that reflects in the campsite..

Niepolubione: The travelling community are well established on the site..restaurant very average food bordering on slop..
Amenities dated and not that clean..

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for your feedback! We appreciate your thoughts on the pricing and amenities, and we’re sorry to hear that some aspects of your experience didn’t meet expectations. Your comments on the restaurant and facilities are valuable, and we’ll take them into consideration for future improvements.
Best wishes
Team Verdant

Polubione: The facilities

Niepolubione: Nothing

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for your great feedback Helen! We're delighted you enjoyed the facilities and had a completely positive experience. Hope to welcome you back again soon!
Best wishes
Team Verdant

Polubione: Spacious touring pitch
Close to facilities
Good to have a shop on site which was well stocked and had variety
Walk to the lake through the woods was lovely. Lakeside very nice.
Staff were friendly and polite
Children’s park was a nice addition

Niepolubione: Everything just felt a bit dated/grubby

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for your feedback! We're delighted you enjoyed the spacious touring pitch, convenient facilities, and lovely surroundings. It’s great to hear the well-stocked shop, friendly staff, and children's park added to your experience.
We appreciate your thoughts on the site's condition and will take them into consideration for future improvements. Hope to welcome you back again soon! Let me know if you’d like any refinements
Best wishes
Team Verdant

Polubione: Large site

Niepolubione: Toilets, missing handle on inside of exit to toilet block. The whole block very tired.
The travelling community very established on the site with children running wild.
Dog dirt left on grass areas.
Only WiFi outside reception.

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for your feedback Andrea!. We take your concerns about the toilet block, WiFi, and general maintenance seriously and will consider improvements. We strive to provide a welcoming environment for all guests and appreciate your input.

Best wishes
Team Verdant

Polubione: Ein sehr schöner Platz, freundliches Personal, saubere Sanitäranlagen.

Polecane znajomym Odwiedź ponownie

Od administratora: Vielen Dank für Ihre freundlichen Worte! Wir freuen uns, dass Ihnen das freundliche Personal und die sauberen Einrichtungen gefallen haben. Wir hoffen, Sie bald wieder für einen weiteren großartigen Aufenthalt willkommen zu heißen! Beste Wünsche, Team Verdant