Waterfoot Caravan Park

Polubione Great location and safe woodland walk into Pooley Bridge. Very clean amenities and grounds. Touring pitches were great and on-site pub was a nice bonus.

Niepolubione Arrival was confused by competing campsite with similar name. Other campsite should change its name to something more original!

Having to pay extra for wifi

Polecane znajomym Odwiedź ponownie

Od administratora: Hi Samantha

Thank you for your online review, much appreciated.

We hope that you enjoyed your stay.
Unfortunately that camping site has nothing to do with us at all.
Sorry about the confusion that it has caused.

We do hope to see you again in the future.

Kind regards
Gail

Polubione Location and facilities

Niepolubione Nothing

Polecane znajomym Odwiedź ponownie

Polubione Great location and really helpful, friendly staff on check in.
Fantastic small touring area, close to amenities block. Well resourced with a laundry, plenty of washing up spaces. Water taps on pitch. Good sized pitches - number 27 was great with lots of extra space for longer vehicles.
The mansion provides the option for a drink with lovely views, with a play park to keep the kids busy.
Short woodland walk into Pooley Bridge and to the lake where water activities are available. Lots of pubs and cafes to explore.
I would definitely visit again, for longer next time!

Niepolubione Toilets a bit dated but really clean and fully functional.
Had to pay for WiFi as no phone signal at all to make calls or use the internet.

Polecane znajomym Odwiedź ponownie

Od administratora: Hi Alison
Thank you for taking the time to complete this online review. Much appreciated.
We are so delighted to hear that you found the location great and that staff were friendly and helpful.
I will pass your comments on to Management about the toilets being a little outdated and problems with the wifi.
Look forward to welcoming you back.
Kind regards
Gail

Polubione Friendly staff. Nice size pitch. Showers were lovely and big with shower curtain. Toilets clean. Lovely place to stay.

Polecane znajomym Odwiedź ponownie

Od administratora: Hi Margaret

Thank you for your online review, much appreciated.

We are so please to hear that you had a lovely stay and that staff were friendly.

Please come again.

Kind regards
Gail

Polubione Everything was lovely couldn't ask for anything eles

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for taking the time to complete this feedback form / review.
We are pleased you enjoyed your stay.
We look forward to welcoming you back.

Polubione Location was beautiful, Clean and tidy. Although there were issues with several family related pitches, the management dealt with them swiftly and removed them from the site.

Niepolubione Although the issues we encountered were not the fault of the site, it did ruin our holiday. I paid a lot of money to have 4 nights of little sleep and feeling vunerable. I also paid for a weeks wifi however there were issues on day 1 connecting, I contacted reception who advised that they were an external company. After emailing the company and tried calling reception said they would ask them to call me, which they did call me back but not until day 3! (when I managed to fix it myself after alot of research. As a solo camper and a diabetic who needs wifi, it was not good enough especially after I had paid for days that I did not use.

Polecane znajomym Odwiedź ponownie

Od administratora: Hi Melanie

Thank you for taking the time to share your feedback. We're pleased to hear you found the location beautiful and the site clean and tidy.

We're very sorry that the behaviour of other guests impacted your stay. While these circumstances were outside of our control, we completely understand how upsetting this must have been, particularly as a solo traveller. As soon as the issues were brought to our attention, our team acted quickly to address them and remove those responsible from the site to help restore a safe and peaceful environment.

We're also sorry to hear about the difficulties you experienced with the WiFi service. Although the WiFi is provided by an external company, we appreciate that this does not lessen the inconvenience, especially given your circumstances and the importance of having a reliable connection. We will share your feedback with the provider to help improve their response times and the support they offer to our guests.

Thank you again for your comments. Your feedback is invaluable in helping us improve, and we hope you'll consider giving us another opportunity to provide you with the enjoyable stay we always aim to deliver.

Polubione Toilet and shower block spotlessly clean.
Site was also well maintained.
Large pitches.
Quiet spot even though it was fully booked on most nights of our stay.
Close to explore Ullswater and Pooley Bridge.

Polecane znajomym Odwiedź ponownie

Od administratora: Hi Gary
Thank you for taking the time to complete this feedback form / review.
We are pleased you enjoyed your stay.
We look forward to welcoming you back.

Polubione Great location walking distance from a lovely village

Niepolubione Ablutions a little outdated but clean and very presentable.

Polecane znajomym Odwiedź ponownie

Od administratora: Hi Robert

Thank you for taking the time to complete this online review.

We are pleased to hear that you thought the location was great and within walking distance to the village.
I will pass your comments on about the ablutions.

Look forward to welcoming you back.

Kind regards
Gail

Polubione Nice size pitches, good fascilities, shower block was excellent.
Credit to ground maintenance and cleaners

Niepolubione Nil

Polecane znajomym Odwiedź ponownie

Od administratora: Hi there

Thank you for your online review. Much appreciated.

We are pleased that you found the good facilities, nice size pitches and that the shower block was excellent.
Credit to the ground maintenance and cleaners.

Please come again.

Kind regards
Gail

Polubione Lovely campsite. Great location and facilities. Clean bathrooms and a well stocked shop.
Staff are friendly and very helpful- we had an emergency with our dog- they found a local vet, and checked in afterwards to see how we were doing.

Niepolubione Several dogs were frequently untethered and wandering around the Touring site, which is not great when we have an anxious, injured dog.

Polecane znajomym Odwiedź ponownie

Od administratora: Hi Jennie

Thank you so much for your kind review and for taking the time to share your experience.

We're delighted to hear you enjoyed our location, facilities, clean amenities, and well-stocked shop. It's especially wonderful to know that Shane and the team were able to help when Nessie needed emergency veterinary care. We'll be sure to pass on your kind words—they'll really appreciate them.

We're sorry to hear about your experience with untethered dogs on the touring site. We understand how stressful that must have been, particularly with an anxious and injured dog. Dogs should always be kept under control, and we'll remind guests of our site rules to help ensure everyone—both two-legged and four-legged—can enjoy a safe and relaxing stay.

We hope Nessie has made a full recovery, and we'd love to welcome you all back again in the future.