Hutton Le Hole Caravan Park

Polubione Very well maintained and clean.

Niepolubione Walk through from our pitch to the facilities was very dark at night, a bit of lighting would be good.

Polecane znajomym Odwiedź ponownie

Polubione Nothing because you double booked and didn’t get to go with family for my birthday

Polecane znajomym Odwiedź ponownie

Od administratora: Thanks for your review. Having just spoken to you on the phone I think we have agreed that human error is a terribe thing!

On receipt of your booking at 15:05 we realised we had double booked your chosen accommodation, we cancelled your booking 15 minutes after receiving it, commenced the full refund and we offered alternative dates with a substantial discount available if you could fit it in with a one day variation.

Your booking was made on 4 September for your celebrations on 7 September so I'm sorry we have spoiled your last minute birthday plans. At the earliest oportunity we issued a full refund to yourselves (Pitch Up) and your other party (booked direct).

We had several phone calls to try and resolve this situation and eventually could not co-ordinate with your other members of the party. I fully understand your frustration!

Having chatted with you, you now understand this is only the second time this has happened and is down to our mistake completely. We are very sorry! Thanks for your understanding and kind words - we can still be friends!

Polubione We had a brilliant time, the site is stunning, amazing views , great facilities , lovely area with great walks and short drives to great villages, and a short walk to Hutton le hole. The staff were brilliant , really helpful when calling ahead of our arrival and the wardens were brilliant, always happy to stop and chat plus they helped us settle in.

We met some lovely guests too everyone was very friendly. The tent field is lovely with great views of the sunset , loads of wildlife about. We took our dog too and he has a great time, the farm walk was great to give him a walk off the lead and it felt like a really dog friendly site.

We will definitely be back , and reconnecting to friends and family, one of if not the best camping experiences we have ever had.

Niepolubione Having to pack up and leave , we would have tied to extend our stay if we didn’t have to go back to work!

Polecane znajomym Odwiedź ponownie

Od administratora: Polish up your CV and you can come and stay!
Thanks for taking the time to leave such a lovely review. We're pretty realistic about things and understand when you can't arrive when you think you would and we try and accommodate most things!
Thankfully we have some fantastic guests on site, some hard working wardens who are happy to help and some inside staff who can put your mid at rest when you're running late! It's meant to be a holiday after all!
Lovely photos and a great review that we hope helps others thinking of booking for the first time.
You're welcome back once you've earned another holiday!

We tend not to push the dog firnedly bit as too many wouldn't make it friendly! But yes a dog wash area, plenty of dog litter bins and a great farm walk up around the nab to burn off some steam. Woof woof!

Polubione Everything

Niepolubione Nothing

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for your review, we're glad you liked our bell tent. Electric blankets needed now in what has been a quick change in the weather! The bell tents come down at the end of September but we will have country lodges and the Shepherds Hut for a little later in the season!

Polubione Great site, John and Cheryl were really helpful. ( thanks for the salt!) We will be back.

Niepolubione Nothing.

Polecane znajomym Odwiedź ponownie

Od administratora: So glad you enjoyed your stay. Add salt to the list of things to bring?! We do have a small amount of things in our shop too!

Polubione Lovely well kept site, good sized pitches with lots of space for caravan, awning and vehicle
Fresh eggs to buy 🥚 was a lovely touch

Niepolubione Only a small comment but the time for cleaning of toilets & showers seemed quite long

Polecane znajomym Odwiedź ponownie

Od administratora: Thanks for leaving a review. We've tried to reduce the time taken to clean the toilets, showrs and laundry area but we have pretty high standards and the floor won't dry in any less time. We are not going to spoil your holiday with a slip on the tiles!

Polubione Excellent site - very quite and friendly. Accessible and a nice walk to the pub.

Niepolubione Wifi kept disconnecting all the time

Polecane znajomym Odwiedź ponownie

Od administratora: Thanks for your review of your stay on our site. The WiFi does seem to be temperamental and we are now in touch with the starlink chap to see what can be done to improve it. We all need to be in touch with internet and emails, even on holiday!

Polubione The managers are so nice they was amazing and the site was spotless you could eat your dinner if the floors

Niepolubione Not a thing

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for taking the time to leave a review of your stay. Our staff have been here for some time and are very helpful in ensuring everyone is made welcome and gets pitched OK, aas well as offering lots of local information once you're ready for a day out. You're very welcome to come back again!

Polubione Very clean site
Probably the best shower blocks we’ve seen
Nice level pitches
Quiet location

Niepolubione A bit over keen on rules
Not very child friendly
Notice signs everywhere, telling you about rules
Very poor WiFi

Polecane znajomym Odwiedź ponownie

Od administratora: Thanks for your review of your stay on our site. We have a great team who have been with us for some seasons now and they know how to look after the site and keep it to the standard people expect on holiday.
As for the signs.....some people read them and some people don't! It's so hard to make sure everyone knows what is expected of them so that everyone can get on and enjoy their holiday. The rules are there to make lives easier, or that's what we aim for. It's tempting to take them all down and see how we all get on but we aren't sure that would work either!
Safe to say you've enjoyed your stay and be assured we are chasing the man about the WiFi!

Polubione Quiet site with lovely views. Great host. Super facilities.

Polecane znajomym Odwiedź ponownie

Od administratora: thanks for your review. We like to think we run a good site and our staff certainly help us achieve this.