Pine Cones Caravan and Camping

Likte We've just come back from a long weekend stay at Pine Cones and really enjoyed our time there. Our pitch was quiet, backing on to trees, away from the busy road.
My son (6) enjoyed the small play area although there was nowhere for older children to run around or play ball games.
We used the take away hatch 1 evening and the food was good and the wait was only about 10 minutes.
The toilets/showers were clean, but the floors were always wet as the toilet is directly next the shower.
The site is within a 10 minute drive to Sandringham Estate or to Hunstanston.

Anbefal til venner Besøker gjerne igjen

Likte Friendly, wide private pitches, toilets and showers superb, bar and food was not over priced and good quality.
Convenient for exploring the local towns and very close to Sandringham

Likte ikke Road noise but not too bad

Anbefal til venner Besøker gjerne igjen

Likte It is a lovely campsite, with play parks for the kids, lots of wildlife to spot including deer and cheeky robins, plenty of lovely clean bathrooms, and hot showers with a decent pressure to them and the radio playing. That was a pleasant surprise.
The bar and food cabin was a nice place to sit in the evenings, with a nice array of drinks, and friendly staff.
Our welcome pack was available on self check in which contained all the information we needed, and it is off the main road, so easy to find.

Likte ikke We didn't dislike anything at all. In fact, we would love to come back! The only slightly picky suggestion would be to pop a soap dispenser in the dishwasher area please (but the toilets were not far, so that's just me being a little lazy).
Our particular pitch has also had a very hard season by the looks of it. It was meant to be a grass pitch, but it was mostly sandy soil and because it rained a lot this weekend, we did get quite a lot of surface water that invaded the tent. The weather cant be helped, in fairness.

Anbefal til venner Besøker gjerne igjen

Likte The piches and area

Likte ikke Slight flooding on the pitch

Anbefal til venner Besøker gjerne igjen

Likte Just spent a peaceful and restful 5 days on the site. Pitch size, dog friendly clean toilets and showers, the bar and the food.

Likte ikke Toilets blocks get very busy in peak times but was happy to wait.

Anbefal til venner Besøker gjerne igjen

Likte Lovely to have a sheltered picnic table but then... see below.
small fenced dog area, good for our small dogs.
Nice Large pitches.
Cheerful helpful staff.
Take away delivery (off site chip shop) roast chicken yummy, salad plentiful red cabbage tasted old, chicken burger didnt seem like chicken at all.
Didnt try cafe or its take away due to limited menu (maybe could do different food to the take away delivery ) and not open when we wanted to not cook on our first night after long drive.
Showers lovely push button nice decor kind of homely feel.
Excellent wifi.

Likte ikke Food onsite only half of the week, reception sold a few essentials but no real shop.
Gravel everywhere not disabled friendly, very difficult and painful to use any wheeled aid . Got stuck and had to be rescued twice which gave us a giggle .
Shelter above picnic table leaked badly so table and bench soaked even after some sun didnt dry out
Such a lovely idea but needs maintenance.
Showers push button go cold each time before warming up brrr.

Anbefal til venner Besøker gjerne igjen

Fra bestyreren: Thank you for taking the time to leave such a detailed review. We’re really pleased to hear that you enjoyed the large pitches, our helpful team, the showers, Wi-Fi and the sheltered picnic area, and that your little dogs made good use of the fenced dog area. We’re also glad to hear that you enjoyed the roast chicken!

We’re sorry that some aspects of your stay weren’t quite what you had hoped for, particularly around the food options and accessibility.

Just to clarify, we don’t offer food onsite every night. Our onsite food service is available from Wednesday through to Saturday. On the other days, we recommend Manor Road Fish Bar in the village, who offer a takeaway delivery service to the site. The use of this service is entirely down to the customer’s choice, and unfortunately we have no control over the quality of the food supplied by an independent business. There are also two village pubs nearby which offer our guests a 10% discount on food. We do apologise that our onsite food wasn’t available as frequently as you would have liked.

With regard to the onsite shop, we deliberately keep this to essential items as the large village Co-op is approximately a 10-minute walk or a 3-minute drive away, so we’re fortunate to have a well-stocked shop very close by.

We’re sorry to hear that you had such a difficult time with the gravel roadways. We appreciate that these can be particularly challenging for guests using wheelchairs or other wheeled aids, especially where the wheelchair has smaller, thinner tyres designed primarily for tarmac or pathways. We’re glad you were able to see the funny side of being rescued twice.

We’re also sorry about the leak in the picnic hut. Please do let us know about issues like this during your stay, as we have a maintenance team onsite who can investigate and rectify problems. Had we known, we would have been very happy to get this looked at for you.

Thank you again for your feedback. It’s genuinely helpful to us, and we’re pleased that despite the issues you encountered, you still found our staff cheerful and helpful and enjoyed many of the facilities.

Likte Vary nice clean and tidy staff vary helpful nice little bar and food

Likte ikke Could do with bit more light the pitches that have seating

Anbefal til venner Besøker gjerne igjen

Likte It was a loverly site we enjoyed all of it and would go backed.

Likte ikke When busy maby not enough toilets

Anbefal til venner Besøker gjerne igjen

Fra bestyreren: Thank you so much for your lovely 9/10 review. We're delighted to hear you enjoyed the site and, most importantly, that you would come back and stay with us again.

Thank you also for your comment regarding the toilets. During particularly busy periods there can occasionally be a short wait for our private bathroom facilities. We do, however, have a second toilet and shower block just a short walk away, which is often considerably quieter, and we have signage around the site directing guests to it.

We really appreciate your feedback and look forward to welcoming you back to Pinecones again soon
Martin

Likte It's my favourite site as go a few times a year. It is family owned and all the staff are friendly and helpful. Bens bar is great for a few drinks as busy most evening with families and dog walkers. They do food some evenings which is good. The toilet/showers are lovely as they are separate units and very clean. They maintain the site to a high standard and impose strict quiet hours which is lovely. All in all to me the best site. The Wifi is amazing and good signal also.

Anbefal til venner Besøker gjerne igjen

Fra bestyreren: Thank you so much for such a wonderful 10/10 review. Hearing that Pinecones is your favourite site and that you choose to visit us several times each year really does mean a great deal to our whole team.

As a family-run campsite, we're particularly pleased that you always find our staff friendly and helpful. It's also lovely to hear how much you enjoy Ben's Bar, the food evenings, our private shower and toilet facilities, and the Wi-Fi.

We're especially pleased you appreciate our quiet hours. We know how important a peaceful evening is when you're camping, which is why we work hard to ensure the rules are respected for everyone's enjoyment.

To describe Pinecones as "the best site" is a fantastic compliment. Thank you for your continued support and loyalty, and we look forward to welcoming you back many more times
Martin

Likte The site was close to Hunstanton. The bar was nice and the pitch we were allocated was close to and had a good view of the play area for our grandson. Staff were friendly and nice.

Likte ikke The site was untidy in areas especially driving to pitch just through the park barrier. Pitch needs re stoning as most of the hardcore had gone and we were pitched up on dry red mud. Not nice after it rained. We were fully serviced but the tap badly leaked so had to turn it off and fill water butt when low. Also road noise from A149 was quite significant and constant as the site is directly off it. This is the main road into Hunstanton. The bathrooms behind the bar were a better choice as the other bathrooms were dirty quite quickly as nearer the tenting area so used more often.

Anbefal til venner Besøker gjerne igjen

Fra bestyreren: Thank you for taking the time to leave your 7/10 review. We're pleased you enjoyed our location, Ben's Bar and the view of the play area from your pitch, and that you found our team friendly and welcoming.

We would like to clarify a couple of the points raised. All of our hardstanding pitches were topped up with new stone where required at the beginning of the season. Following the exceptionally hot and dry summer, however, the underlying ground has become extremely dry and dusty, which can naturally affect the appearance of the pitches and surrounding areas.

We believe the untidy area you mention near the barrier may relate to the blue barriers that were temporarily in place. These were simply protecting a delivery that had just arrived on site and were necessary for health and safety reasons while it was awaiting movement to its final location.

Thank you for letting us know about the leaking tap. We will ensure this is checked and repaired, as it certainly shouldn't be leaking.

Regarding the bathrooms, we have two facilities blocks and, as you found, the block behind Ben's Bar can often be quieter. During particularly busy periods the other block naturally experiences much heavier use due to its location, although our team regularly checks and cleans both facilities throughout the day.

Finally, our address is on the A149 Bypass, Dersingham, so our proximity to the main road is made clear when booking. We appreciate that individual sensitivity to road noise varies considerably.

Thank you again for your constructive feedback. We're pleased that overall you enjoyed your stay and hope to have the opportunity to welcome you and your family back to Pinecones.
Pinecones