Cambrose Camping and Touring

A aimé Friendly welcome, clean washing facilities, family friendly site, lo ely swimming pool which kids loved.

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A aimé The showers

N'a pas aimé The WiFi was horrendous, No signal nothing so when you wanted to plan your day you had to go out of the campsite to get some sort of signal, To many signs ,To many instructions ,like you don't know already how to respect a campsite, You felt like you was being watched all the time . Showers was nice but then the drains started backing up and a foul smell

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Réponse du gestionnaire : Thanks for the feedback! Glad you enjoyed the showers.

We’re a little surprised the Wi-Fi carried so much weight in your overall experience, especially as we explained several times that the issue was your phone’s privacy settings, not the Free site Wi-Fi. Unfortunately, we can’t operate everyone’s phones for them!

As for the signs… yes, there are quite a few friendly handwritten signs. They tell guests about our amazing Friday night nachos, Tuesday & Saturday tasty sourdough pizzas, local cider, chilled beers.
As well as the swimming pool, stream, outside showers and our Indian Runner ducks.
We thought the signs would be more useful than leaving everyone guessing whats on the site.

Wishing you all the best in your future camping adventures

A aimé Very welcoming owners, relaxed environment perfect for our family, loved the pool and also the pizza! Easy base to get to all the places we planned to go.

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A aimé Really lovely site - very friendly staff, spotless and well thought out facilities! The showers were fantastic - powerful and roomy. Pitches in the far field were roomy and well spaced out. The kids loved the play space in the middle too.

N'a pas aimé The timer switch in the little toilet block in the far field went off too quickly if you were trying to brush your teeth.

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A aimé camping grounds themselves are pretty good

N'a pas aimé Owner was rude, aggressive and completely unreasonable, as well as incompetent. Pitches were moved without explanation and the owners on multiple occasions berated me for using Pitchup instead of booking directly. The campsite doesn't feel like a standard, relaxed, camping atmosphere, it's tightly controlled and stifling. Many other visitors complained to me about how many rules there are, and the owner poking around their camps, checking cars and a few missed the old owners. The new management are obviously out of their depth and can't handle the flexibility required to do the job. Do yourself a favour and go to a proper campsite with flexible chilled out management instead.

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Réponse du gestionnaire : We feel it is important to clarify the circumstances for future guests.

Your check-in time was 2pm, but you arrived at around 10am. Despite this, we offered you an early check-in as a gesture of goodwill but you refused.

You then parked two vehicles in our arrivals and departures area, preventing other guests from accessing the site. When asked to move them, you subsequently parked in front of our neighbour’s access and intended to leave the vehicle there for the day. We could not allow this, as it would have obstructed our neighbours driveway.

We offered to refund your booking, which you declined.

During your stay, we received complaints about your noise, behaviour around other guests’ pitches and vehicles obstructing a passing point required by other guests, caravans and emergency vehicles. Three vehicles were also parked around your pitch, including an additional vehicle that had not been fully paid for.

We want Cambrose to be relaxed and welcoming, but we also have a responsibility to maintain safe access, respect our neighbours and ensure every guest can enjoy their stay.

The issues raised with you were not about being unnecessarily restrictive; they were about basic site rules, safety and consideration for others.

We wish you well with your future camping trips.

A aimé The site was clean and had a lovely relaxed vibe. The showers were hot. Kids loved the pool and the running ducks

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Réponse du gestionnaire : Thank you for your lovely review we are so pleased you appreciated our clean facilities and hot showers. Its great to hear your children loved our swimming pool and our entertaining Indian Runner ducks!

A aimé Wahnsinnig familiär und engagiert geführt, tolle Stellplätze. Darüber hinaus regelmäßig Pizza- und Nachoabende, tolles Ambiente. Top Lage, von dort kommt man an viele Orte und Strände in der Umgebung. Rustikal und vielleicht nicht für jede/n passend, aber für uns eine 10/10!! WLAN nicht das beste, das Handynetz im gesamten Cornwall war nicht so, hilft beim digital Detox.

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A aimé The owners where very helpful and made sure we a comfortable stay,showers very clean and nice and warm ! Great location to visit some beautiful beaches

N'a pas aimé None

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Réponse du gestionnaire : Thank you for your review Kevin we are really pleased to hear you found us helpful and you felt comfortable during your stay. We are pleased you enjoyed the convienient location and our beautiful surrounding beaches.

A aimé Ambiance familiale, personnel très accueillant

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A aimé Very good facilities and great location! Jen and Neil are doing a great job maintaining this campsite as well as taking care of their guests.

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Réponse du gestionnaire : Thank you for your review Edith we are so pleased you felt well looked after and enjoyed our well maintained campsite.