Stud Farm

A aimé Campsite was clean and staff were incredibly friendly and helpful. I arrived ahead on my own and had to struggle with the giant tent they helped me out. They cared a lot about everyone staying and the upkeep of the space.
The views were beautiful and it was a lovely calm quite space to spend a few nights.

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A aimé Cheap with beautiful scenary. Facilities were clean but basic.

N'a pas aimé Very low power shower. Wouldn't want to be a girl who needed to wash my hair...

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Réponse du gestionnaire : we do welcome all feedback, good or indifferent.
we have never stated or had a power shower and have a clear open policy on the website which states that we are on top of the Downs and we occasionally suffer from low water pressure so that customers can make their own decision whether to visit or not.
we are making improvements and the toilets are now on a separate system which does help the shower.

A aimé What a view!! The staff were so helpful and friendly- nothing was an issue. Gorgeous local produce delivered to our van in the morning for breakfast. The shower block was clean and comfortable. A great time- thank you!

N'a pas aimé The wind!

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Réponse du gestionnaire : Thankyou for your feedback we are pleased that you enjoyed your stay the views of the sea and downs are stunning not many places do you get to see both at the same time, we do try and help in any way that we can, the meat is very local and fresh glad you enjoyed it
hope that you would like to visit us again soon.

Best Regards

Hayley

A aimé Very spacious campsite, with clean sanitary block. Only criticism: flow of water to handbasins was very small, and not hot on first morning (later rectified) Lovely views, and excellent grass surface, comfortable to walk on.

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Réponse du gestionnaire : Thankyou for your feedback our pitches are very spacious over 10mts x 10mts,
with the low flow of the water, we have made improvements to the water system so that the pressure doesn't drop as much when other customers are using the facilities at the same time.

hope you would like to come again soon

Best Regards

Hayley

A aimé Hospitable service ,breathtaking surroundings and good size of pitch with great location

N'a pas aimé To windy on the top of the hill but if you prepare than there’s no such thing as wind.

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Réponse du gestionnaire : thankyou for your feedback.
yes we have great views of the Downs and the Sea, glad you enjoyed it.

sorry you suffered with the wind, unfortunately we cant do anything about the weather.
its not always windy.

hope its not windy the next time you come.

best regards

A aimé Pretty views

N'a pas aimé Unfortunately our stay at stud farm was unpleasant.

The main road in was closed, the couple running the couple running the campsite were unable to give us directions.

There was a large group who had many children, these children ran riot over the campsite, balls hit multiple tents and everyones pitches. The couple running the campsite were onsite and didn't deal with the issue.

We were also cherrily told by the couple running the site, they were overbooking booking the campsite. There were a lot more pitches then meant to be on the site. This meant that using the toilet and shower facilities became impossible.

The finally straw was when we finally explored new haven, we came back to find a whole in our tent and our dog food eaten. The farmers dog had destroyed our tent.

We had a horrible time at stud farm, and actually left the campsite early. We will never return.

The couple running the site were nice but were not up to the task. The campsite may as well been unmanned.

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Réponse du gestionnaire : thank you for your feedback as it is valuable to us.
Pidding hoe rd was closed as there was an accident with fatalities, as soon as i was aware of this i actually took a drive out to see how long the blockage would be which i was told by the police that it would be a couple of hours, everyone that phoned i gave alternative directions with everyone else having no problems with them.

we didn't see any problems with the children playing their games and didn't witness any part of their toys bothering any ones tents, no one had any complaints, If this customer had problems then i really don't understand why they didn't ring us as I know they had our number, if we had received a complaint we would have delt with it appropriately.

They are mistaken about being overbooked, as i know we wasn't, and we would never ever overbook the campsite. we have a clear open policy on our site that does state we can occasionally suffer with low water pressure during busy periods, and certainly didn't state that it was impossible to use the toilet block.

we are very sorry that the tent was damaged by a dog and apologized to the customer as of course this should not happen, if we could have repaired it we would have, but the damage was too large for us to deal with, we also stated that the camping shop could help which is on the notice board.

we suggested that they e-mail us for a free of charge stay and that i would contact our manager to see if we can do anything more to compensate them.

this was an unfortunate incident of a dog which had managed to escape their owners of which we had no control over, we are not trying to justify anything as of course this should not happen but we did what we could to help and compensate them.

we welcome all feedback good or bad as we do use it to improve our site as much as possible.

A aimé Space, cleanliness, location

N'a pas aimé Nothing, it was all good

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Réponse du gestionnaire : Thankyou for your feedback the locations that we are in is very open so you can see both the downs and the sea, the pitches are larger than most over 10mt x 10mts.
the facilities are improving all the time with a separate water system soon be connected to the toilets to help with the shower pressure.
hope that you would like to visit us again soon

best regards

hayley

A aimé Absolutely fantastic wee campsite. This place was perfect for our family of 7 before we sailed in the morning to Dieppe. After a very hectic journey travelling from Dundee with unexpected car problems we arrived to no more problems. I contacted the team via email to let them know our late ETA of 0030, with no hassles and no problems. Facilities were clean, exactly what we needed and set on a beautiful piece of land. 15 minute drive to ferry port, we even had time to fly into Aldi which was literally by the port to stock up for our Ferry.
Highly recommended place to stay for any traveller with close access to port. A no problem stay is exactly what we needed after a very, long problematic journey! This is our spot now for all future stays when travelling Europe! I can only wish other places out there like you exist. On the way home we stayed at the Cotswold Campsite in Chipping Norton. Never again. Thank you for really thinking and catering to our needs!

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Réponse du gestionnaire : we welcome feedback good or indifferent to help us improve our site.
glad you enjoyed your stay.
we are lucky to be able to see the Downs and the Sea.
we do try our verry best to help people if we can, although some people seem to not want to ask, if we can do any more for you on your next visit please do let us know

thank you

A aimé La vue est superbe ! Attention il peut y avoir pas mal de vent. Très chouette expérience !

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Réponse du gestionnaire : Thankyou for your feedback, we are pleased that you had a nice time with us at stud farm campsite, yes it can get windy as we the open to the elements but the views are stunning not often do you see the downs and the sea together hope you would like to come again.

Best Regards

Hayley

A aimé Absolutely fantastic site!! Very hygienic toilet and cleaning facilities. Staff on site couldn't do more to provide a better experience for my fiancé and I. Will definitely be returning with the whole family!!

N'a pas aimé Nothing in particular, water pressure only dropped once while washing my hands, but it was expected as the site is on high grounds. But definitely not a deal breaker.

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Réponse du gestionnaire : Thankyou for your feedback we are grateful for you comments and happy that you enjoyed your stay with us at stud farm campsite, glad to hear that you will be coming back with all your family.

Best Regards
Hayley