Lady's Mile Holiday Park

A aimé We liked the size of the pitch and the hedges round it. The bus routes weren’t too far from the site so we were able to leave the van on the pitch.
We were glad we went in June as the site was fairly quiet.

N'a pas aimé We didn’t like not being given a pitch and was told to “choose your own”, what if someone came along and chose the same pitch while we were away in the van?? And what if they had just plugged into our electricity supply and gone over the allotted daily allowance.
The showers were push button and had a very short run time.
As an early riser I was in the shower block about 8.00 to 08.30 am. The cleaners were in there, very polite but only gave the place a wipe down and a spray with air freshener. I found the tiles on on the back of the showers quite grimy.

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A aimé Pitch size excellent. Pool outdoor and indoor excellent staff friendly

N'a pas aimé Wifi cost excessive 14 pounds 3 days really expensive laundry 5 pound 20 mins most expensive we have come across on tour. Food average in bar noisy club house still shouting on site at 2 am access into site would benefit from dedicated caravan car places not able to layover when booking in toilets and showers need refurbishment very poor conditio

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Réponse du gestionnaire : Thank you for taking the time to leave a review Ian.

We are pleased to hear that you found the pitch size excellent, enjoyed both our indoor and outdoor pools, and found our team to be friendly and helpful throughout your stay.

We are sorry to learn that some aspects of your visit did not meet your expectations. Your comments regarding Wi-Fi, laundry facilities, food offerings, noise levels, arrival arrangements for touring guests, and the condition of the shower and toilet facilities have been noted and will be shared with the relevant teams for review.

Guest feedback is important to us as it helps us identify areas where improvements can be made. We appreciate you highlighting both the positive aspects of your stay and the areas where you feel we could do better.

We hope to have the opportunity to welcome you back in the future.

A aimé Spacious pitches, hedgerows separating some pitches, you can choose where you pitch, shower and toilet block very big, show block has hooks and shelves in each shower for bags, clothes, sitting etc. showers are lovely and warm and powerful! Not push button! Always clean. Outdoor bar with live entertainment on Saturday nights. Dog friendly with a fences exercise area including agility course!

N'a pas aimé Wish the outdoor live entertainment lasted a bit longer. Tends to finish about 7:30-8

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Réponse du gestionnaire : Thank you for your fantastic review Abby.

We are delighted to hear that you enjoyed your stay on one of our electric grass pitches and that you found the pitches spacious and well laid out. It's great to know that you appreciated the facilities, particularly the shower and toilet block, as well as the cleanliness and comfort provided.

We're also pleased that you enjoyed the outdoor bar, live entertainment and our dog-friendly facilities, including the exercise area and agility course.

Thank you for your feedback regarding the entertainment finishing time.

We hope to welcome you and your four-legged friend back to Lady's Mile again soon.

A aimé I site was well organised and well maintained.

N'a pas aimé The only downside for me was the electricity that you didn’t use in a day didn’t roll over to the next day, but I guess you can’t get have everything.
You have to pay for WiFi £15 for 3days not a chance daylight robbery.

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Réponse du gestionnaire : Thank you for taking the time to leave a review.

We are pleased to hear that you found the site well organised and well maintained, and that you enjoyed your stay on one of our fully serviced touring pitches.

Thank you also for your feedback regarding the electricity allowance and Wi-Fi charges. We appreciate that these aspects may not suit everyone's preferences, and we understand your comments. We continually review guest feedback to help us improve the experience we offer and to ensure our services provide value for our visitors.

We are grateful for your recommendation and delighted to hear that you would visit us again. We look forward to welcoming you back in the future.

A aimé Site facilities, friendly staff, location.

N'a pas aimé Sloping fully serviced pitches make it very difficult to use an air awning, alot with over grown hanging trees at the back of them. Having only 8 kilowatts of electricity per day then charged for extra but still charging full price for pitches. Without any heating used, only hot water and basics in van only just enough, come colder weather this is going to cost. Shower blocks need a refit.

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Réponse du gestionnaire : Thank you for taking the time to leave a review David.

We are pleased to hear that you enjoyed our facilities, found our team friendly and appreciated the park's location. It is also wonderful to know that you would recommend us to friends and would consider visiting again.

Thank you for your feedback regarding the touring pitches, trees, electricity allowance and shower facilities. We appreciate you sharing your experience. Our touring pitches vary slightly in layout and surroundings, and your comments regarding pitch levels and vegetation will be passed to the relevant team for review. We have also noted your observation regarding the shower blocks, as guest feedback plays an important role in helping us identify areas for future improvement.

We appreciate your balanced review and hope to welcome you back to Lady's Mile again in the future.

A aimé Large flat pitches. Drained really well because we had some heavy rain. Good facilties and good for families.

N'a pas aimé WiFi very hit and miss

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Réponse du gestionnaire : Thank you for taking the time to leave a review.

We are delighted to hear that you enjoyed your stay and appreciated the large, flat pitches, our family-friendly facilities, and how well the site coped with the heavy rainfall during your visit.

Thank you also for your feedback regarding the Wi-Fi service. We are sorry to hear that your experience was inconsistent during your stay. Reliable connectivity is important to many of our guests, and we will ensure your comments are passed on to the relevant team for review.

We appreciate your recommendation and are pleased to hear that you would visit us again. We look forward to welcoming you back to Lady's Mile in the future.

A aimé Family of four. We all had a brilliant time great facilities for all. Very clean well run site. Outdoor pool was a massive hit with the kids because we had such lovely weather but indoor pool was brilliant too.
Very spacious pitches up by the marquee bar which is also close to the path to the beach which is beautiful. Also play parks are well kept for the children.

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Réponse du gestionnaire : Thank you so much for your wonderful review Katie and for recommending us to friends. 😊

We're delighted to hear that your family of four had such a brilliant time with us. It's fantastic to know that you enjoyed our facilities, spacious pitches, and the cleanliness of the park.

We're especially pleased that both the outdoor and indoor pools were such a hit with your children. The outdoor pool is always extra special when the weather is kind! ☀️

It's great to hear that your pitch location worked well for you, with easy access to the marquee bar, the beach path, and our play parks. We're very proud of our team who work hard to keep the site and children's play areas clean, safe, and well maintained.

Thank you for choosing to stay with us, and we look forward to welcoming you and your family back again soon.

A aimé Site facilities. Pools are great. Friendly staff.
Good space. Clean.
Toilets and showers good.

N'a pas aimé Could have done with a later parking options to get off pitch but leave camper trailer in parking for the day.

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Réponse du gestionnaire : Thank you for your review and for recommending us to friends. 😊

We're delighted to hear that you enjoyed your stay and particularly appreciated our facilities, swimming pools, friendly team, and the cleanliness of the park. It's great to know that the spacious pitch and well-maintained toilet and shower facilities helped make your visit comfortable and enjoyable.

Thank you also for your feedback regarding parking after check-out. We understand how useful it can be to have additional flexibility on departure day, especially when making the most of the local area before heading home. We do offer a late check out service for touring and camping guests and also we would have been happy for you to leave your camper in the car park while you made the most of the facilities on your departure day.

We hope to welcome you back to Lady's Mile again soon.

A aimé Everything especially the pitch size

N'a pas aimé The swimming pool situation

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Réponse du gestionnaire : Thank you for your review Gavin, and for recommending us to friends. 😊

We're delighted to hear that you absolutely loved your stay and that the size of your pitch was a particular highlight. We work hard to provide spacious pitches so our guests can relax and enjoy their holiday comfortably.

We're sorry to hear that the swimming pool booking system did not fully meet your expectations. During school holiday periods, the booking system is in place to ensure fair access for all guests and to help everyone enjoy the facilities safely and comfortably during our busiest times.

We truly appreciate your feedback and are thrilled that you enjoyed your holiday overall. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon.

A aimé Large site, good facilities, clean bathrooms , 15 minute walk to supermarket and 20 minutes to beach, dog exercise area

N'a pas aimé Paid WiFi was intermittent

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Réponse du gestionnaire : Thank you for your review John and for recommending us to friends. 😊

We're delighted to hear that you enjoyed your stay and made the most of our facilities, clean bathroom amenities, dog exercise area, and the beautiful local surroundings. It's great to know that the beach, nearby supermarket, and our family-friendly facilities helped make your holiday enjoyable.

Thank you also for sharing your lovely photos with us.

We're sorry to hear that you experienced issues with the paid WiFi service during your stay. We understand how important a reliable connection can be and appreciate you bringing this to our attention. This is a third party service, so your feedback helps us continue working with our providers to improve the service for future guests.

We hope to welcome you, and your happy dogs, back to Lady's Mile again soon.