Tencreek Holiday Park

Not liked

Had no idea of priceing had phone to say I hadn’t payed when I had then had to pay for electric when I up graded the pitch don’t think they know what they are doing

Spacious pitches , lovely views , beautiful sunsets , under floor heating in the shower block.
Friendly staff.

Site shop bit sparse on healthy food.
Toilets could be a little cleaner , think it would be too busy for us at high season.

The serviced pitch was good, Bathrooms warm and good showers.
Good large dog walking field next door.

Lots of litter all over the site, even used nappies.
You need to travel by car to everywhere.

Club house, clean showers and toilets.

Pitch sizes were small when we expected 10x10m .

Nice park friendly staff plenty of things on site to keep my 6 year old entertained

A lot of the grass pitches really muddy hot water takes long to come through if comes through at all couldn’t get hot water in sink to have a wash, when does come through is only warm same for the washing dishes room comes through quicker but only warm not hot enough

It was absolutely lovely we were in our tent the weather was generally good the kids entertainment with the Yellow coats,sparky and Deno was brilliant as well as the external shows that were there for the kids. Bingo was always a hit both adults and kids. Facilities were clean and always cleaned regularly. Staff in reception, the shop and around the grounds are friendly and helpful. It was our first time and we will definitely be back. Food and drinks are cost effective and we are a family of 5. The shop sells all the essentials and are cheaper than the local co-op and spar etc. the swimming area and play grounds were a hit with both adults and kids and the teens have a football and basketball area there is also arcade games and pool games to play for the inside days. Loads to do in the local area too. Adult entertainment was also great. Definitely 4.5 stars

Only sad bit was due to staff shortages there was no buffet breakfast and no swimming lessons during holiday time but all understandable.

The 2 very helpful ladies in the shop, and the cleaner who kept the shower and toilet block clean despite idiots putting toilet rolls and toilet brushes inside the toilets.

This is not a dog friendly site. You can take a dog and have to pay for it, (even in my own van) but they’re not allowed in the bar area at all which meant we couldn’t go for food, drinks or the entertainment as a family at all. Staff were rude on telling us dogs couldn’t come in.
The ‘heated’ swimming pool was really cold, my 7 year old had to get out after 25 minutes as he was going blue, the showers were completely cold which meant we had to walk over to the shower block wet. (This was rectified in the last 2 days)
We had to book swimming sessions due to Covid, we turned up to our 8.15am slot to find the pool all locked up. I went to reception to be told ‘we don’t open until 8.30, but I’ll ring him and you’ll just have to wait outside the pool and be patient’. Turns out the guy was still in bed and no one else was there to open up. 8.35 he turned up, and apparently it was a regular occurrence.
Half the pitches on this site are lived in and not holiday homes. One night a family came back from the bar at 12.30pm, a child was going up and down on her scooter shouting and wasn’t told to be quiet. She was then followed by the parents having an argument, swearing and shouting at each other. From the direction they eventually went to I believe they lived there.
The amusements didn’t open until 5pm which meant that even on a rainy day the children couldn’t go in to play. This also meant there was no food available until after 5.
This is not a site that we will be returning to.

Plenty of things for the kids to do. We made good use of the nightly entertainment in the club house and also visited a few times in the daytime for other actitivies.
Good location and base for many day trips. Looe is great for crabbing and has a small sandy beach, Polperro is definitely worth a visit, be prepared for a long walk, and remember to bring cash.
Grass pitches were spacious and nicely laid out. Not too far to the toilet block or to empty the caravan wastes. Never a queue in the toilets/showers and normally very clean.

Was advised to 'try' the paid WiFi by buying a few hours worth first then but more time if it worked on your pitch. Problem with this is the price of doing so, buying a short amount of WiFi time, followed by a week's worth of it didn't work wasn't economical. I paid for the 5 day option straight away.....it didn't work at all.

The pitch didn't seem too unlevel at first, but we needed ramps under the wheels, and blocks under the stabilisers at the back with the jockey wheel basically all the way down at the front. Not a problem. Until it rained. We had such bad weather when we stayed that the grass all over the site was a soggy mess. One evening it flodded our awning with the amount of surface water running from the high side of the pitch to the low side. We packed up the next morning and left, a day early. We have been cleaning the mud off of everything ever since we got home....

Facilities

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Nice and clean and the staff are really friendly

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