Tencreek Holiday Park

Camping and touring

Pitches

• A cable measuring at least 20 metres is needed for the electric hook-ups.

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 25 or over.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.

General

• Entertainment and activities are available between 01/04 and 06/11.

Extras

• Entertainment passes are included in the rate.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Changes to your holiday

• Modifications are subject to a £25.00 (R583.80) fee.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

General

• Quiet hours must be respected between midnight and 8:30 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is open from 8:30 a.m. to 5:30 p.m. between 07/11 and 31/03.
• Reception is open from 8:30 a.m. to 6 p.m. between 01/04 and 06/11.

General

• Refunds within the indicated cancellation period are only possible if the site is able to relet your unit/pitch.
• The bar and/or restaurant is open between 01/04 et 06/11.
• The grocery shop is open between 01/01 et 31/12.

Pool

• The indoor swimming pool is open between 15/02 and 02/01.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Occupancy

• The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

General

• The site is not liable for any refund in the event of force majeure.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Vehicles

• Units longer than 6 metres are not allowed.

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.