Thorness Bay Holiday Park

A aimé Water management, electricity supply, waste management

N'a pas aimé Toilets , shower room , uneven pitch & old pegs peoples left in the pitch not removed

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A aimé Absolutely nothing

N'a pas aimé Whole site was filthy.showers very dirty with ladies razors just thrown on the floor
Rubbish all over floor near the rubbish bins
No ice at the bar which was all day
Kids not under control anywhere on site
Overpriced worse site I've been on

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A aimé Good entertainment for children , nice camping field

N'a pas aimé Facilities dirty , needs bit of a clean up even pitch had rubbish from previous people !

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A aimé The campsite is nice and close to the beach. It has a nice play area for kids. The cafe offers a range of food. Theres fish and chips on site.

N'a pas aimé Unfortunately the facilities are dirty. There was a toilet seat on the floor in the toilets, toilets are clogged, floors flooded and littered with rubbish. The sink areas were clogged with food too. Wasps are an issue at the water sites. Problem was reported and staff said they are aware but apparently cant get the staff to fix it. The site is packed full, people were smoking weed and up until all hours of the morning. The swimming facilities are rammed full, they put up to 84 people in a small pool at one time! People drive too fast round the site. The park isn't situated close to the pitch site so you must accompany young children to ensure they are safe.

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A aimé Site was clean, staff friendly, restaurant was good, pool was good, little shop was good.

N'a pas aimé The camping shower block needs attention, showers barely worked, locks on doors barely worked. The site team was really good but other guests have no respect, a shame really.

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A aimé The pool

N'a pas aimé Dirty toilets and showers constantly
No plugs in the dishwash so it wasted a lot of water
Campsite wasn’t near anything

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A aimé Location, entertainments, close to the beach, lovely and helpful staff members

N'a pas aimé Cleanliness of toilets and showers

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A aimé The landscape was beautiful lots of nature.

N'a pas aimé The dish wash area had children's paint and pots all over the floor and rubbish that we were stepping over our entire stay, the staff clearly hadn't been in to clean.
Following on from that the toilets hadn't been cleaned and several were blocked up, taps perpetually running etc. Also if you shower please be careful the floors are quite slimey and slippy even with shoes on.
It was £2.40 for a standard can of coke from the chip shop onsite.
The Corner Shop on site (Nisa Local) was only open till 7pm??? Most things shut before 8pm which means a car drive to the local town for emergencies.

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Réponse du gestionnaire : Hi there,

Thank you for your honest feedback.

Please be assured that your comments will be shared with the relevant teams for internal review. We hope overall you have been able to enjoy your stay with us and we are able to welcome you back to one of our parks in the future. ^SR

A aimé Great views from pitch and from balcony bar🙂👍

N'a pas aimé Nothing

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Réponse du gestionnaire : Hi,

Thanks so much for sharing your experience with us. We hope to see you again soon. ^JC

A aimé Staff were freindly
Pitch wasn't stony
Toilets showers and dish washing area fantastic clean and hot water in all areas.
Hub and show bar was nice and clean
Good entertainment
Good size launderette onsite and not to expensive.

N'a pas aimé Only downside our pitch was on a slight slope so air bed kept sliding down against tent wall

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Réponse du gestionnaire : Hi there, Thank you for your fantastic review.

We're delighted to hear that you had such an enjoyable stay and that you were impressed with the friendly service from our team, the cleanliness of our facilities, and the range of amenities available. It's great to know you enjoyed the entertainment, the Hub and Show Bar, and found the launderette useful during your visit.

We're sorry that your pitch being on a slight slope affected your comfort during your stay. We appreciate you sharing this feedback and will take it into consideration when looking at pitch experiences for our guests.

Thank you again for your kind comments. We're thrilled to hear you'll be back and look forward to welcoming you again soon. ^EC