Crimdon Dene Holiday Park

A aimé Everything close to the pitch.

N'a pas aimé Scruffy small pitches
Litter left by other residents not picked up.
Kids braying on the side of the caravan at 11.30 shouting OPEN UP !!!
Entertainment needed updating.

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A aimé The politeness of the receptionist who told me that I could have shown my bank card on checking in after being told I had to share my personal information with a 3rd party beforehand because it could effect my stay.

N'a pas aimé Was told I need to scan my photo I.D before my stay and was told just something with my name wouldn’t be enough. Very angry that other people showed something with their name on. Anyone could enter the camp from the beach without I.D

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A aimé all facilities were within a couple of minutes of the touring area. Decent toilet / shower block, decent little shop on site, entertainment complex was good.

N'a pas aimé Despite the clear T&C and notices saying they do not accept large vans / work vans etc, it was very clear that a number of pitches were using large work vans, with large caravans. The large group of people in said vans were noisy, playing music, letting their young children drink alcohol, shouting, fighting etc. The site has a reputation, and it didn't dissapoint.

Also, the pool was so full you couldn't even swim. They let far too many people into the pool at once so there is only room to stand, so it wasn't enjoyable.

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A aimé Shop on site
Showers

N'a pas aimé On arrival it wasn’t obviously straight away which way to turn and the parking bay for tourers wasn’t long enough for a car and caravan- the fact there was a rut on the end showed us that lots of other people before us had the same problem.
The corner we had to go round to our row was too tight for a car and caravan.
Then when we got to the pitch we found there was a steep curb to mount to get the car off the road. Without a motor mover we would have struggled to get the caravan on the small length of lowered curb.
We were glad it was dry because instead of level grass, gravel or shingle to step out on to, we had a few scalpings in a big dip, so if it had rained we would have been stepping into a muddy puddle.
Toilets were fine when we arrived on Thursday, but needed more regular cleaning when busy on Friday and Saturday.
Despite watching two men picking up rubbish I could still count six small bits of rubbish left around our pitch after we left.

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A aimé Everything swimming bingo beach walk staff were friendly

N'a pas aimé Can never book swimming on the app

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A aimé Nothing - we did complain about our issues and the staff were lovely but unable to resolve problems.

N'a pas aimé Rubbish around site, pitched on top of one another. Absolutely no disabled facilities despite claiming there was. A larger toilet cubicle either a broken tap and not disabled shower doesn’t equate to disabled facilities. Very noisy site. Drunk holiday makers and the smell of cannabis. Awful. I felt very unsafe.

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A aimé Nothing. View was nice but also available further down the coastline at a better site.

N'a pas aimé Incompetent receptionist double-booked our pitch, gave us so much wrong information then doubled-down on her ineptitude by blaming everyone/everything else bar her own incompetence, even trying to blame me for being unaware that she had made a significant error. Touring pitches occupied by some feral families who seemed to think that it was fine to shout out 'you f***ing c**t' to their preteen child whilst simultaneously calling their 5-6 year old a 'f***ing b******d'. The lock-code for the female toilets/showers was not needed as the lock had clearly been forced and would not close in any case, and the toilets themselves were filthy with paper strewn everywhere, and were overrun by the spawn from the feral families. The loos in the main entertainment complex were no better and I witnessed one mother drying off her sons pee-stained trousers with the hand-dryer making the whole room smell of urine. All-in-all the whole experience could only be bettered by a stay in the seventh circle of hell. Would not recommend, will not return, and as this is a second strike for Parkdean, they are most defintely out.

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A aimé Quiet chilled site despite large size. Good hook up and hard standing. Clean heated toilet and shower block nearby. We were able to book for one night mid-week and had a cheap rate through pitch up. It would have been more than double booking direct on resorts own site.

N'a pas aimé Restaurant food needs improvement
I had steak with peppercorn sauce that was runny like water. Toilets in the entertainments building were filthy 🤮

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A aimé Nothing

N'a pas aimé Everything. Only stayed 30 minutes due to a list of issues. The site was full of travellers in trucks and vans with tarmac and scrap metal onboard.
The pitches were very muddy due to cars& trucks driving across them. Toilet block was disgusting.

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A aimé Staff were very friendly and helpful.
Beach and nearby walks

N'a pas aimé Everything else!
Toilets have a code, not sure why as door doesn't shut so the WHOLE site uses them on the way to/from clubhouse.
Toilets stink of chip fat from mobile chips shop outside.
Others tourers stealing furniture from statics to sit in!
People riding around smoking weed.
Noise from clubhouse.

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