Eyemouth, Berwickshire, Escocia
Cabaña pod (superior)
Me gustó Nice bar, Dylan complex manager such a nice chap,
Premium drinks selection.
No me gustó Pod 9, broken bed missing slats, resulting in an injury.
Reassured a manager Karen would be available on Monday morning as she needed to speak to me. No manager available, receptionist very dismissive “least nobody was injured” clearly didn’t read the accident form and receptionist states pods are going as they are past their best! Details wrote on a scrappy bit of paper on departure, no follow up call from manager Shocking!
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Del administrador: Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our bar, premium drinks selection and that Dylan made a positive impression during your stay. However, we are very sorry to hear about the issue with the bed in Pod 9 and, more importantly, the injury you sustained. We sincerely apologise for the condition of the bed and for the disappointment caused by the way your concerns were handled during departure. We are concerned to hear that you were expecting to speak with a manager and that no one was available, and that you have not received the follow-up you were promised. This is certainly not the level of service we aim to provide, and we understand how frustrating and upsetting this experience must have been. If you would like to contact our Head Office, the team will be able to provide you with the details of our Customer Care team so that you can discuss your experience further. We take feedback regarding guest safety very seriously and would like to ensure your concerns are properly reviewed. Please accept our sincere apologies for the distress and inconvenience caused. Kind regards, Team verdant.
Skegness, Lincolnshire, Inglaterra
Parcela de suelo duro con toma de agua, luz y desagüe para caravanas y autocaravanas
Me gustó Large Serviced Pitches,
Close to bus stop easy access to town centre
Circus next door to site
Great price for service pitch
No me gustó Need to update rules No gazebos, no pup tents, no commercial vehicles signs up at reception, also on pitch up, all present on site so why mention it. My own van campervan without windows fell unsure of the welcome I’d receive.
Didn’t like receptionist bad mouthing the race teams and the Belgium’s to other guests checking in and offering to move them pitches, not offered to myself must be VIP guests as didn’t even mention the coaches, trucks and pit crews to me.
Not acceptable to have race cars driving around site be interesting to know the insurance status and also being repaired lots of cutting and grinding taking place Friday morning also blocking access in to the top field.
Toilets and showers need cleaned a lot more regularly
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Annan, Dumfries y Galloway, Escocia
Parcela de césped y suelo duro con electricidad para caravanas y autocaravanas Dunlin
Me gustó Large Pitches and private toilet and shower rooms
Nice views
Nice walks from site
Receptionist at check in outstanding so helpful and friendly
No me gustó Showed toilets could be cleaner and checked more regularly
Poor Drinks Selection in bar, most becthe only pub in Scotland 🏴 not to sell Tenants Lager
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Del administrador: Thanks so much for your review! We're delighted you enjoyed the spacious pitches, private facilities, scenic views, and nearby walks. It’s especially lovely to hear our receptionist made such a positive impression—I'll be sure to pass that along to the team. We appreciate your feedback about the shower cleanliness and bar selection. Not stocking Tennent’s Lager in Scotland? That’s definitely one for the suggestion box! We’ll share your comments with the relevant teams to help improve the experience for future guests. Looking forward to welcoming you back again soon. Best wishes, Team Verdant
Skipsea, Yorkshire del Este, Inglaterra
Parcela de gravilla y suelo duro con electricidad para caravanas y autocaravanas
Me gustó Great pitches large size, clean and tidy site, friendly welcome.
Appreciated Mary putting us to Adults only top of site.
Clean toilet block
10 minutes walk to local pub with nice beer garden
Central location to Bridlington, Hornsea, Skirlington
No me gustó Shower basic and only one, but it’s on the radar for refurbishment/replacement, so fair play
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Mablethorpe, Lincolnshire, Inglaterra
Parcela de césped con electricidad para caravanas y autocaravanas
Me gustó Quiet, clean, good location for town, warm welcome,
Good shower plenty hot water
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Frome, Somerset, Inglaterra
Parcela de césped y suelo duro con electricidad opcional para caravanas y autocaravanas
Me gustó Clean facilities, lots hot water, very peaceful
Nice touches providing soap and towels and n kitchen area
Very close to Longleat for safari
No me gustó Having to ring up to ask pitch number as had not been allocated
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Southminster, Essex, Inglaterra
Parcela de suelo duro con electricidad para caravanas y autocaravanas (de tamaño grande)
Me gustó Large Serviced Pitch, Excellent Washroom,
On-site Pub lovely great selection of beers
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Del administrador: Thank you for your review
Langholm, Dumfries y Galloway, Escocia
Parcela de césped con electricidad opcional
Me gustó Fantastic views, very pleasant farmer told us we were welcome to get in field with the animals, nice little river.
Amazing fresh eggs available.
Large spacious pitch
Enjoyed the peace, camp fire and relaxing stay.
No me gustó Nothing
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Del administrador: Thank you for your lovely review hopefully we will see you again
Maryport, Cumbria, Inglaterra
Parcela de gravilla con electricidad para caravanas y autocaravanas
Me gustó Easy access, close to town centre, immaculate showers/toilets, friendly welcome
No me gustó Nothing
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Shotley Bridge, Northumberland, Inglaterra
Parcela de césped y suelo duro sin electricidad para tienda o autocaravana (de tamaño grande)
Me gustó Large pitches, Stunning View
No me gustó No lock on male toilet, only one male toilet for whole site, insufficient toilet roll.
No bin in pot wash area
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Eyemouth, Berwickshire, Escocia
Parcela de suelo duro con electricidad para caravanas y autocaravanas
Me gustó Nice pub and great food easy walk into little village has a shop a butcher's and 2 pubs serving food both have gardens.
No me gustó Rude argumentative receptionist, booked using pitchup for a hard standing pitch, there were none available. I arrived to be told you are on the grass I tried to explain I booked a hard standing and had a email confirmation as proof of purchase. She raised her voice and became argumentative stating somebody has called you and you said it was ok, again trying to explain nobody had called me and if they had I would not have travelled to Scoutscroft.
This lady is seriously lacking empathy or any customer service skills, instead we are giving you a £10 food voucher because of the difference in the pitch prices, so in effect £4 compensation for the inconvenience not good enough. Should have been given a refund for the pitch price, an apology and the voucher as a good will gesture. Nice site shame the receptionist tainted my weekend on arrival.
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Gatehouse of Fleet, Dumfries y Galloway, Escocia
Casa móvil Standard 2 habitaciones (mascotas permitidas)
Me gustó Nice views
No me gustó Paying to use show bar to see entertainment
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Del administrador: Sorry to learn you wouldn't visit again. Regarding the entertainment charge - we feel the amount charged is very reasonable and we do try to accommodate all tastes.