Polubione Nice bar, Dylan complex manager such a nice chap, Premium drinks selection.

Niepolubione Pod 9, broken bed missing slats, resulting in an injury. Reassured a manager Karen would be available on Monday morning as she needed to speak to me. No manager available, receptionist very dismissive “least nobody was injured” clearly didn’t read the accident form and receptionist states pods are going as they are past their best! Details wrote on a scrappy bit of paper on departure, no follow up call from manager Shocking!

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our bar, premium drinks selection and that Dylan made a positive impression during your stay. However, we are very sorry to hear about the issue with the bed in Pod 9 and, more importantly, the injury you sustained. We sincerely apologise for the condition of the bed and for the disappointment caused by the way your concerns were handled during departure. We are concerned to hear that you were expecting to speak with a manager and that no one was available, and that you have not received the follow-up you were promised. This is certainly not the level of service we aim to provide, and we understand how frustrating and upsetting this experience must have been. If you would like to contact our Head Office, the team will be able to provide you with the details of our Customer Care team so that you can discuss your experience further. We take feedback regarding guest safety very seriously and would like to ensure your concerns are properly reviewed. Please accept our sincere apologies for the distress and inconvenience caused. Kind regards, Team verdant.

Polubione Large Serviced Pitches, Close to bus stop easy access to town centre Circus next door to site Great price for service pitch

Niepolubione Need to update rules No gazebos, no pup tents, no commercial vehicles signs up at reception, also on pitch up, all present on site so why mention it. My own van campervan without windows fell unsure of the welcome I’d receive. Didn’t like receptionist bad mouthing the race teams and the Belgium’s to other guests checking in and offering to move them pitches, not offered to myself must be VIP guests as didn’t even mention the coaches, trucks and pit crews to me. Not acceptable to have race cars driving around site be interesting to know the insurance status and also being repaired lots of cutting and grinding taking place Friday morning also blocking access in to the top field. Toilets and showers need cleaned a lot more regularly

Polecane znajomym Odwiedź ponownie

Polubione Large Pitches and private toilet and shower rooms Nice views Nice walks from site Receptionist at check in outstanding so helpful and friendly

Niepolubione Showed toilets could be cleaner and checked more regularly Poor Drinks Selection in bar, most becthe only pub in Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 not to sell Tenants Lager

Polecane znajomym Odwiedź ponownie

Od administratora: Thanks so much for your review! We're delighted you enjoyed the spacious pitches, private facilities, scenic views, and nearby walks. It’s especially lovely to hear our receptionist made such a positive impression—I'll be sure to pass that along to the team. We appreciate your feedback about the shower cleanliness and bar selection. Not stocking Tennent’s Lager in Scotland? That’s definitely one for the suggestion box! We’ll share your comments with the relevant teams to help improve the experience for future guests. Looking forward to welcoming you back again soon. Best wishes, Team Verdant

Polubione Great pitches large size, clean and tidy site, friendly welcome. Appreciated Mary putting us to Adults only top of site. Clean toilet block 10 minutes walk to local pub with nice beer garden Central location to Bridlington, Hornsea, Skirlington

Niepolubione Shower basic and only one, but it’s on the radar for refurbishment/replacement, so fair play

Polecane znajomym Odwiedź ponownie

Polubione Quiet, clean, good location for town, warm welcome, Good shower plenty hot water

Polecane znajomym Odwiedź ponownie

Polubione Clean facilities, lots hot water, very peaceful Nice touches providing soap and towels and n kitchen area Very close to Longleat for safari

Niepolubione Having to ring up to ask pitch number as had not been allocated

Polecane znajomym Odwiedź ponownie

Polubione Large Serviced Pitch, Excellent Washroom, On-site Pub lovely great selection of beers

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for your review

Polubione Fantastic views, very pleasant farmer told us we were welcome to get in field with the animals, nice little river. Amazing fresh eggs available. Large spacious pitch Enjoyed the peace, camp fire and relaxing stay.

Niepolubione Nothing

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for your lovely review hopefully we will see you again

Polubione Easy access, close to town centre, immaculate showers/toilets, friendly welcome

Niepolubione Nothing

Polecane znajomym Odwiedź ponownie

Polubione Large pitches, Stunning View

Niepolubione No lock on male toilet, only one male toilet for whole site, insufficient toilet roll. No bin in pot wash area

Polecane znajomym Odwiedź ponownie

Polubione Nice pub and great food easy walk into little village has a shop a butcher's and 2 pubs serving food both have gardens.

Niepolubione Rude argumentative receptionist, booked using pitchup for a hard standing pitch, there were none available. I arrived to be told you are on the grass I tried to explain I booked a hard standing and had a email confirmation as proof of purchase. She raised her voice and became argumentative stating somebody has called you and you said it was ok, again trying to explain nobody had called me and if they had I would not have travelled to Scoutscroft. This lady is seriously lacking empathy or any customer service skills, instead we are giving you a £10 food voucher because of the difference in the pitch prices, so in effect £4 compensation for the inconvenience not good enough. Should have been given a refund for the pitch price, an apology and the voucher as a good will gesture. Nice site shame the receptionist tainted my weekend on arrival.

Polecane znajomym Odwiedź ponownie

Polubione Nice views

Niepolubione Paying to use show bar to see entertainment

Polecane znajomym Odwiedź ponownie

Od administratora: Sorry to learn you wouldn't visit again. Regarding the entertainment charge - we feel the amount charged is very reasonable and we do try to accommodate all tastes.