Can Banal

Camping and touring

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs must be kept on leashes and supervised at all times.
• The campground/park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• Bookings are nominative and non-transferable.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• The bar is open between 04/05 and 10/13.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 07/18 and 08/23.
• This is a quiet park: no music is allowed.

Occupancy

• Bookings must not consist of more than 8 different households.
• Group bookings of 8 or more adults are not permitted (couples and immediate family members excepted).
• No bachelor/bachelorette parties permitted via Pitchup.com.
• Single-sex bookings of 8 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Pool

• Please note there is no lifeguard on duty.
• The outdoor swimming pool is open between 06/01 and 09/30 (subject to weather conditions).

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is closed from 2 p.m. to 5 p.m.. No arrivals are permitted between these times.
• Reception is open from 8 a.m. to 2 p.m. and from 5 p.m. to 10 p.m. between 06/19 and 08/31.
• Reception is open from 9 a.m. to 2 p.m. and from 5 p.m. to 9 p.m. between 04/07 - 06/18 and 09/01 - 10/13.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
• No charcoal barbecues allowed.
• Open fires are prohibited.

Sites

• A cable measuring at least 50 metres is needed for the electric hook-ups.
• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
• You must follow management instructions when setting up your tent/rig and related equipment.

Vehicles

• No cars/motorcycles at the site. All cars must be parked in the designated area.
• The charging of electric vehicles is not permitted on site.
• Twin axle vehicles are not permitted on site.
• Units heavier than 3500 kilogramos are not allowed.
• Units longer than 6 metres are not allowed.

Visitors

• Visitors must register at reception and pay their fee.