Les Pilotis du Cognac

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs must be kept on leashes and supervised at all times.
• The campground/park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

Extras

• Facilities/activities including Spa & Sauna are subject to extra charges payable on arrival.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.

Hired accommodation

• Your unit must be left clean and tidy; a fine of €50.00 ($58.12) will be charged for unclean units upon departure.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Pool

• Only park guests are authorized to use the pool.
• Swimsuits are required and cut-offs or Bermuda shorts are not permitted.
• The outdoor swimming pool is open between 06/01 and 09/30 (subject to weather conditions).

Reception

• Reception is open from 8 a.m. to 11 a.m. and from 4 p.m. to 8 p.m. between 01/01 and 12/31.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Open fires are prohibited.

Sites

• You must follow management instructions when setting up your tent/rig and related equipment.

Vehicles

• Twin axle vehicles are not permitted on site.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must register at reception and pay their fee.