Camping La Citadelle

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Unsupervised minors must have a letter of authorization from their parents or legal guardian.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• Entertainment and activities are available between 07/01 and 08/31.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 07/01 and 08/31.

Hired accommodation

• Hired accommodation: €200.00 ($234.58) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.
• No naked flames are allowed inside the hired accommodation units.

Pool

• Only park guests are authorized to use the pool.
• The indoor swimming pool is open between 04/03 and 09/20.
• The outdoor swimming pool is open between 04/30 and 09/20 (subject to weather conditions).

Reception

• Reception is open from 8 a.m. to 9 p.m. between 07/10 and 08/20.
• Reception is open from 9 a.m. to noon and from 2 p.m. to 6 p.m. between 07/04 and 08/29.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Open fires are prohibited.

Sites

• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.

Vehicles

• No vehicle movement between 10 p.m. and 8 a.m..
• Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.
• The car is only included in the rate if you are traveling with a camper, trailer tent or tent. Cars are not permitted when traveling with a motorhome/RV.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must register at reception and pay their fee.