Willow Camp

Camping and touring

Arrive:	3:30 p.m. - 7 p.m.
Depart by:	noon

On-site accommodation

Arrive:	3:30 p.m. - 7 p.m.
Depart by:	noon

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 18 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• The park will send you further check-in information 3 day(s) before your arrival.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leashes and supervised at all times.
• The campground/park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
• The park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).
• Your dog must be tattooed or microchipped.

General

• Bookings must not be for more than 30 consecutive nights.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the shower facilities are unisex.
• Please note that the toilet facilities are unisex.
• Quiet hours must be respected between 11 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.
• This campground/park Pratique have a catch-and-return fishing policy in place.
• This is a quiet park: no music is allowed.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.
• Your unit must be left clean and tidy; a fine of €100.00 ($115.94) will be charged for unclean units upon departure.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.
• The park caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is closed from midnight to 3:30 p.m.. No arrivals are permitted between these times.
• Reception is unmanned after 7 p.m.. Please inform the park while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
• No charcoal barbecues allowed.
• Please do not touch or feed the animals.
• Swimming in the lake is not allowed.

Sites

• A cable measuring at least 15 metres is needed for the electric hook-ups.

Taxes

• This area is not subject to city tax.

Vehicles

• No cars/motorcycles at the site. All cars must be parked in the designated area.
• No vehicle movement between 11 p.m. and 6 a.m..
• The car is only included in the rate if you are travelling with a camper, trailer tent or tent. If you wish to bring a car along with your motorhome/RV, please select the extra.
• The charging of electric vehicles is not permitted on site.
• Units longer than 10 metres are not allowed.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 9:30 p.m..
• Visitors must register at reception and pay their fee.