Shepherds Views Holidays

Liked Was great place to stay, perfect location for a event I was attending

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From the manager: Thank you for your kind review
Kind regards,
Rachael

Liked Good size pitches, service pitch good.

Disliked Facilities were dated and only 4 toilets and 2 showers for 84 pitches. Better facilities would be a bonus.
Pitches are not level so require levelling blocks for wheels and steadies.
Chemical waste and fresh water was at entrance gate so a good walk if you are at the top of the site. We were on service pitch so only empting the toilet was an issue so we used the car to do

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From the manager: Thank you for your review
On the date you stayed we had less than 5 guests on site, We do have two shower and toilet blocks which means we have more than enough toilets and showers for when the site is full, Both showers and toilet blocks are in full use when site is busy. We are a small site with 82 pitches. 9 toilets 9 showers are more than the legal requirement for the size of our site.
The site was quiet when you stayed meaning only one of the shower and toilet blocks where open, in this block we have four toilets and three showers.
We have over 12 drinking water taps dotted around site, one of these taps is located by reception, the rest of the taps are very close to all other pitches meaning drinking water is easily accessible for all campers.
The chemical waste point is located by reception which was around 200 metres from the top of site.


Thank you
Rachael

Liked Loved the set up at Shepherds View. Good electrical supply on the Electric Grass Tent pitch. The area surrounding the pitch was ample with grass for the tent and gravel to park the car. Superbly looked after and Rachel was extremely pleasant and helpful

Disliked Didn't dislike anything

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From the manager: Thank you for your kind review
We look forward to seeing you again in the future
I am pleased you enjoyed your first camping experience

Thanks Rachael

Liked Family run site who are always welcoming and nothing is too much trouble. Beach is literally 5/10 min drive and site is clean and well maintained

Disliked Nothing

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From the manager: Thank you for your kind comments
We look forward to welcoming you back in the future

thanks Rachael

Liked Tidy pitches and well kept grounds.
The young lady on reception couldn't do enough to help. She was friendly and welcoming and went above and beyond to try and help sort a few issues we had. Toilets were clean, especially the new toilet/shower block.

Disliked Toilet rolls wernt topped up enough especially when the pitches wernt full, we still had to go from toilet to toilet to find loo roll.
No reception opening times on reception door and we had to telephone each time we wanted to see someone as they seemed to be always closed.

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From the manager: Thank you for your feedback and comments regarding myself.

Toilet rolls are checked regularly unfortunately i cant get into the toilets when people are using them, I refill and check them as regularly as possible. If you had came across toilets without toilet roll, if you had informed me of this i could have rectified it for you straight away.
Reception opening times are informed to you on arrival, on the door it also states its open till 7pm and if no one is in reception to call the number on the door, I have several other jobs to do in and around site meaning reception cant be manned at all times, but i am always available via the phone.

Thank you Rachael

Liked Great campsite , excellent management!
We arrived after 8:30pm where the latest check in was at 7pm and the camp staff was waiting for us without any problems to check in us, big thank you for this😊
Campsite is kept very well , toilets clean every day , no problems with any blockages or missing toilet paper , everything was alway available. The camp team doing great job as you can not complain about anything.
Shop at the reception ,available fridge / freezer is a good idea.
We loved our camping pod , we had everything what we needed -electric, heating, bed with mattress.
All camp area is really nice ,and we highly recommended.
Thank you for welcoming us to your camp and for excellent time we enjoyed our stay and we will be back.

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From the manager: Thank you for your kind review
It is not usual practice for us to extend our last check in time but due to the extreme circumstances you and others encountered when travelling to us i was happy to wait for you to arrive.
There were a large number of people having the same issues when travelling to us that day, meaning that as a courtesy i extended my last check in time to just after 830pm.

I am pleased the pod was perfect for you and you had an amazing time

We look forward to seeing you again in the future

thanks Rachael

Liked Loved the position of the campsite and our pitch was perfect!
The views of the Lakes were spectacular, and - before it got busy on the weekend - the peacefulness was unparalleled
Toilets and showers clean and well stocked
Having a fire in the pit was the perfect way to end the day
Lovely to have access to fridge and freezer
Rachael works really hard to make sure everyone is happy and the site is well looked after!

Recommend to friends Visit again

From the manager: Thank you for your kind review
I am pleased you enjoyed your stay
We look forward to welcoming you back again in the future
thanks Rachael

Liked The campsite was great, located close to the coast we were able to get away easily.
The facilities were well maintained and clean.

Beautiful clear skies at nite and the option to have a fire pit was amazing.

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Liked Great location, Rachael and the team were fantastic, will be looking again.

Recommend to friends Visit again

From the manager: Thank you for your kind review
We look forward to seeing you again in the future
thanks Rachael

Liked Generous pitch sizes, location, facilities were all absolutely brilliant. Easy access to fresh water. Our son loved the football pitch/goals and seeing the animals in the meadow.

The reception/store was really handy with a good selection of items. The firepits and wood available also great.

Most impressive of all were the really friendly hardworking, helpful and professional staff. Couldn't do enough to ensure a fabulous stay !

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From the manager: Thank you for your kind review
I am so pleased you enjoyed your stay
We look forward to seeing you again in the future
thanks Rachael