Willow Farm

Camping and touring

Changes to your holiday

• Bookings cannot be amended within 21 day(s) of arrival.
• Modifications are subject to a £10.00 ($13.48) fee.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• There is no reception at this park. Please check-in at the thatched cottage instead.

Dogs

• Dogs must be kept on leashes and supervised at all times.
• The park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• Bookings are nominative and non-transferable.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• Refunds within the indicated cancelation period are only possible if the park is able to relet your unit/site.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.

Occupancy

• Group bookings of 4 or more adults are not permitted (couples and immediate family members excepted).

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
• Open fires are prohibited.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.