Trevella Holiday Park

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 21 or over.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 30 day(s) of arrival.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs must be kept on leads and supervised at all times.

Extras

• Entertainment passes are included in the rate.

Occupancy

• Group bookings of 3 or more adults are not permitted (couples and immediate family members excepted).
• Group bookings of 4 or more units (e.g. tent, caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.

Dogs

• Guide dogs are allowed on site free of charge.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Changes to your holiday

• Modifications are subject to a £25.00 ($58.23) fee.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

Pool

• Only park guests are authorised to use the pool.

Safety

• Open fires are prohibited.

Pitches

• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.

General

• Quiet hours must be respected between 10 p.m. and 6 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is unmanned after 5 p.m.. Please inform the campground while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.

General

• Refunds within the indicated cancellation period are only possible if the campground/park is able to relet your unit/site.
• Skateboards, scooters and roller blades, dinghies, surfboards, inflatables, clothes lines are not permitted.

Safety

• Swimming in the lake is not allowed.

Occupancy

• The campground/park caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Dogs

• The campground/park does not accept breeds/crossbreeds listed in the Dangerous Dog Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Pool

• The outdoor swimming pool is open between 28/04 and 10/09 (subject to weather conditions).

Vehicles

• Twin axle vehicles are not permitted on site.

Arrivals and departures

• Units will be allocated on arrival.

General

• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).