Landguard Holiday Park

Liked The friendly staff were polite and always there to help

Disliked The shower cubicles could do with upgrading with basic shower trays for soap and shampoo stuff and a clip on the shower button to keep the flow of water when using

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From the manager: Hello,

Thank you for the fantastic review, this does mean so much to us. We look forward to welcoming you back soon to create more amazing memories. ^JC

Liked Site was excellent. It was easy to get to, easy check in process, quiet and well spaced.

Disliked Showers were terrible - hence why the 8/10 review. They aren't tall enough, don't last long enough and have no power. I have short hair but if you had longer hair you'd never get the shampoo out. I would have thought easier to dump a bucket of water over you. Extremely disappointing. Maybe I was unlucky but would definitely suggest this is reviewed urgently.

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From the manager: Hi Caroline,

We really appreciate you taking this opportunity to share your review on your recent stay, your feedback is extremely important to us as we are always looking for ways to improve and enhance the guest experience. ^JC

Liked Just loved the chill n relaxing campsite thank you x

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From the manager: Hi Janice,

Thanks for the amazing review! Our team works hard to make sure all guests enjoy their time with us, so we are thrilled to hear that we hit the mark for you. We hope to see you again soon! ^JC

Liked Pitch size is excellent and well maintained.

Disliked Showers were not great and need refurbishment

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Liked Extremely warm welcome at reception, Very clean, well organised well spaced pitches, especially loved the welcome pack with all the dog information i.e beaches pubs and vets in the area, nothing was to much trouble even when we asked to be moved to a more shady pitch

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From the manager: HI Nicola,

Thank you so much for your fantastic review! We're delighted to hear that you had such a great experience with us.

Your kind words mean a great deal to the team, and we truly appreciate you taking the time to share them. We look forward to welcoming you back again soon and helping you create even more happy holiday memories.

^JC

Liked Nice campsite in a beautiful surrounding, right by good shopping and camping supplies. Facilities are reasonably clean. The pitches are neat, square and clearly marked. Power distribution right next to every second one.

Disliked Some broken appliances here and there.

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From the manager: Hello,

Thank you for taking the time to leave such a positive review. We truly appreciate your feedback and hope to have the opportunity to welcome you back for another wonderful holiday in the future. ^JC

Liked The park had lots to do. Two lovely pools, play area, club house and arcades. Evening entertainment. Really good for families
Lovely large pitch, lots of freedom for children to ride their bikes and lots of places to walk.
There is access to their sister site, were I understand have more facilities

Disliked The shower area, disgusting. In desperate need of renovation. The shower head is worse than useless, unadjustable with the water running straight down, making it impossible to rinse off soap suds unless literally leaning against the tiled wall. Unfortunately the tiles were filthy and there were worms living in the grout 🤢. Not being able to change the temperature and lack of continuous running water in the shower is ridiculous.

We were pitched under the trees, which mean we were bombarded with acorns and other seeds, which we had to dodge to avoid them landing on our head, in our food and drink - it was unfortunate we weren’t allow to bring our gazebo.The acorns woke us up with the constant thud of them hitting our tent and car.
There were so many acorns on the ground they could be felt underfoot in the tent, which made it uncomfortable. It would have been helpful if the site could be swept between visitors, given you have 4 hours between on group vacating and the other arriving, so that there were less that could be picked up by the time the next guest pitches up.

The staff in reception were unremarkable. They didn’t really explain exactly where our pitch was, which meant us driving up and down until we figure it out.

There is a reception in the campsite area, but it was closed throughout our stay.

I would want to recommend to others, but only if staying in the static caravans or lodges. I would not camp here again until the shower area improves

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Liked Location, kids' entertainment, swimming pools, size of the site, friendly staff, pretty clean facilities, nice and quiet, not too busy, handy use of sister site Lower Hyde

Disliked Found info about kids' activities unclear and sometimes contradictory - it was confusing as to which activities were at Landguard and which at Lower Hyde and trying to book online threw an error up.

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Liked Location

Disliked Lack of bus service to camp entrance

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Liked Location

Disliked The staff werent welcoming, there was no activity schedule for entertaintment given,the entertainment in the mornings wasnt good

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