Ashbourne Heights Holiday Park

Liked Pool is great. The staff are all so helpful. The pods are really good value and all get their own shower and toilet.

Disliked The sheets always come off the bed. Take an extra pillow as they are very thin.

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Liked We liked the location and our pitch was spacious, The play area for the children was also very good.

Disliked Toilet block and showers were dirty.

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Liked Wonderful site with a great play park and friendly staff.
Great location for pubs, cafes, walks and cycle rides.

Disliked Showers and toilets needed cleaning and stocking up more regularly.

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Liked Perfect for biking on the trail. Pitch near park so great for kids.

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Liked N/a

Disliked Booked this place and got cancelled 6pm the night before our arrival. No communication from the site. Daughter was devastated and had put us off booking here in future!!

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Liked Loved the pods, lovely staff and facilities, also very close to many of Peak District’s main attractions.

Only thing is the beds could be a bit more comfy.

Disliked Bed mattresses aren’t the best

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Liked Great location, minute walk to the Tissington Trail. Pods were great for families, staff are friendly, swimming pool on site (would recommend booking all your slots on the day of arrival). The private ensuite was perfect and own washing up facilities located just at the back of your pod.

Disliked The beds are really uncomfortable, instead of a protective sheet the mattresses have plastic protective stitched in the bed which is awful, the beds were made on arrival with a flat bed sheet but the moment you turned over in the bed the flat sheet comes off the bed really uncomfortable and terrible night sleep. The ensuite private toilet each time we went there was loads of water which could have only been coming from the toilet, when we checked out we mentioned it and was told ‘that was only resealed this week’ we was never told when checking in, had we have known there was a possible issue we could have made them aware it was still a problem.

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Liked Park was fantastic for the kids, really big and the kids loved it. Swimming pool was a nice assett would be nice to be open a little later.

Disliked Found the shop expensive , but main issue was the pitch themselves , we found these super boggy and muddy, appreciate the weather can’t be controlled but would revisit on this basis.
Disappointed in the toilets and showers.

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Liked The space was lovely, great little park for the kids, friendly lady on check in, short drive to lots of things to do.
The pool is small, temperate and well managed with the bookings meaning it is not over crowded. Pool changing rooms were clean.
Little shop on site with essentials and sweeties for the kids, bit expensive but as expected for convenience, I have definatly seen steeper prices!
Little butty van on site, we personally didnt use but nice to have incase you wanted some breakfast or something else that you didnt have to cook!
Cafe on site, again, we didnt use, but nice to have the option!

Disliked The site was a bit uneven, had to pitch to one side of the space to avoid a hole and the tent was on a slope which made things a bit tricky. The toilets, showers and sinks etc were not serviced regularly enough, I think once daily, which wasnt enough with so many people using the same facilities. There are 5 toilets and 4 showers in the shower block, there were blockages in a couple of the toilets for most of the stay, the toilets themselves were dirty not long after being cleaned. The toilet rolls weren't replenished daily, we did let staff know and they put some rolls on top of the empty dispensers. The hand soap ran out and wasnt filled back up.
I know people should clean up after themselves but they dont as much as they should and the pot was area was disgusting each time I used it. I think if they were serviced 2 or 3 times daily this would be so much better and a much more pleasant experience for campers!

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Liked Lovely staff, perfect location!

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