Mortal Man

Μου άρεσε Location is fab, peaceful and really clean. Toilets were good. Love the signposting as well.

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Μου άρεσε Location

Δεν μου άρεσε Lack of facilities/running water but that was clearly stated when booking

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Μου άρεσε Well signposted, easy to find, nice field. Cheap.

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Από τον διαχειριστή: Thank you for your great review Dan!

Happy future camping and hope to see you again soon :)

The MM Team

Μου άρεσε 0

Δεν μου άρεσε Our experience at Mortal Man Hotel Campsite was very disappointing. From the moment we arrived, the check-in process was extremely slow and took around 30 minutes because the receptionist was repeatedly absent from the reception area.

The biggest issue was the campsite itself. The facilities are almost non-existent — there is only a toilet, with no drinking water, showers, sinks, electricity, or any other basic camping facilities. We also were not informed anywhere before booking that cars are not allowed in the camping area, which was a problem for us as we use a tailgate tent attached to our vehicle.

One evening, we returned to our tent and found that smoke from a fire nearby had filled the area so heavily that it was impossible to sit outside or even comfortably stay inside the tent. When we reported the issue to reception and asked for help, the response from the staff was dismissive and no effort was made to find a solution.

Considering the lack of facilities, the missing information before booking, the poor customer service, and the attitude of the staff, we feel the price is completely unjustified. Unfortunately, we cannot recommend this campsite and would advise others looking for a comfortable camping experience to choose another location.

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Από τον διαχειριστή: Thank you for taking the time to share your feedback! We're sorry to hear that your stay did not meet your expectations.

We apologise for the slight delay you experienced during sign-in. While we always aim to provide a prompt welcome, there are times when our reception team is assisting guests elsewhere on the property, which can occasionally result in a short wait, especially during service.

Regarding the campsite facilities, our camping area is intentionally a basic campsite (it is a wild camping pop-up, as described) designed for guests looking for a simple, back-to-nature experience on a maintained ground with portaloos (which wild camping doesn't normally include). All the facilities are clear on Pitch-up regarding no running water, showers and about there being no vehicles on the field too. We feel our prices at £10pp, per night for Windermere reflect this. You can drive to the field gate and drop off belongings though to make it easier. Although there is no running water down there, there is a free water re-fill station in the restaurant, a vending machine and a bar for drink top-ups during our opening hours for those that haven't brought any with them.

We're also sorry to hear about the smoke from the nearby fire. Guest comfort is important to us, and we're disappointed that you felt your concerns were not handled as well as they could have been. As soon as the management team came in the morning, we replied to your email & sent our maintenance team down to have a look for you, but you couldn't be located. We have little control over nearby field fires that are not on our land sadly. It is a farming community in a rural landscape.

We appreciate your feedback, as it helps us identify areas where we can improve both our communication and our service. We wish you all the best with your future camping adventures!


Thanks,
The MM Team

Μου άρεσε Great location by the river with covered sitting area, friendly staff, and owned by a great pub. Late check-in wasn't a problem, after getting soaking on the fells for the day and wanting a valley site to get yourself sorted for the night.

Δεν μου άρεσε Basic but reflected in price and is a pop-up campsite. Some pop-up sites are charging £25/30!

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Από τον διαχειριστή: Thank you for taking the time to leave such a thoughtful review Gary!

We're pleased you enjoyed the location, covered seating area, and the warm welcome from the team (they're fab!). It's also great to hear that our flexible late check-in helped after a wet day on the fells!

As a pop-up campsite, we're glad you felt the pricing reflected that.

We really appreciate your comments and hope to welcome you back for another stay—hopefully with a little more sunshine next time!


Thanks,
The MM Team

Μου άρεσε Everything was amazing

Δεν μου άρεσε We asked for boiled water from hotel but we got warm water so we couldn't make tea for the breakfast.

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Από τον διαχειριστή: Thank you so much for your lovely review Mahsa!

We're delighted to hear that you had an amazing stay and that you would recommend us to others.

We're sorry you didn't get boiling water for your tea. Thank you for bringing it to our attention. We'll make sure to let the team know - we would have been more than happy to re-boil the kettle for you though!


We hope to welcome you back again soon,
The MM Team

Μου άρεσε Everything was well setup and very pleasant, the staff were helpful.

Δεν μου άρεσε The portaloos were rather smelly.

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Από τον διαχειριστή: Thank you for your lovely review!

We're delighted to hear you enjoyed your stay, found everything well set up, and that our team made you feel welcome.

We're sorry to hear the portable toilets weren't as fresh as they should have been during your visit. We appreciate you bringing this to our attention. They do get cleaned daily, but we will review our servicing schedule to help ensure they remain clean and pleasant for all our guests.

We hope to welcome you back again soon.


Thanks,
The MM Team

Μου άρεσε It was ok once I settled in

Δεν μου άρεσε Unwelcoming proprietor, made me fill in forms for sleeping in a field with NO WATER!! Apparently says on pitch up that you bring your own. Wouldn't allow me to sleep in my car either, for insurance purposes. If it's a wild camp, you surely don't charge people, or have those portaloos. He did let me fill up from the bar but the attention to comfort of guests was minimal. I know it's cheap, you rough it for that price, but water is a basic need and you shouldn't feel like a pain in the arse guest for asking for it! Sad how this pub has gone downhill

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Από τον διαχειριστή: Thank you for taking the time to leave your feedback. We're sorry to hear that your experience didn't meet your expectations.

We do clearly state on our Pitchup listing that this is a wild, off-grid pop-up campsite with no running water available on the camping field, so guests know what to expect before booking.

While there isn't a mains water supply on the campsite itself, the pub is typically open 10:30am - 10pm each evening, and guests are welcome to use our free water station themselves, purchase bottled water from the bar or the vending machine located at reception during opening hours.

We're also sorry if our insurance policy regarding sleeping in vehicles was disappointing. Unfortunately, this is not something we're able to make exceptions to. Our staff member did however suggest nearby roads, lanes and laybys, which there is plenty of.

For a £10 per person pitch, we aim to provide a simple, affordable wild camping experience while still offering facilities such as two portable toilets, benches and access to staying in the beautiful nature of Troutbeck valley between the hub of walking routes up the fells, which many guests appreciate as an added convenience.

We're sorry to hear you felt unwelcome, as that is never our intention. We wish you all the best with your future camping trips.

The MM Team

Μου άρεσε Lovely staff, nice location with Mountain Views. Good walks nearby. Small camping section but really comfortable. Really good budget option. Will definitely be visiting here again!

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Από τον διαχειριστή: Thank you so much for your lovely review Nathan!

We're really pleased to hear you enjoyed the mountain views, the nearby walks, and found our wild pop-up campsite to be a comfortable and great-value place to stay.

It's especially nice to hear your kind words about our team—they'll really appreciate them.

We look forward to welcoming you back for another stay soon! :)

Thanks,
The MM Team

Μου άρεσε nothing

Δεν μου άρεσε Wasn’t a campsite as advertised, more of a patch of grass where they allowed a few tents, directly outside a pub. We arrived and turned straight around and stayed elsewhere, despite already paying to stay, we would’ve rather lost our money than stay there. Didn’t feel safe. Tried to call to get our money back but no answer on the telephone number.

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Από τον διαχειριστή: Thank you for your feedback. We're sorry to hear you decided not to stay.

Our listing describes the site as a wild camping off-grid pop-up, and the photos accurately show the field, so guests know the style of camping they're booking. It isn't a traditional campsite, and we feel our prices also reflect this.

The campsite is not directly outside the pub (it is a 2-3 min walk). There is a field and a stream between the pub and our camping field, and we're situated in the beautiful Troutbeck Valley, surrounded by the fells in a peaceful rural setting.

We're sorry to read that you didn't feel safe, although we're not sure what gave you that impression as you chose not to stay. If there was something specific that caused you concern, we'd genuinely appreciate you letting us know so we can understand and address it if necessary.

As our listing accurately describes the site, the facilities provided, and the style of camping on offer, we're unable to offer a refund simply because you decided not to stay after arriving. We wish you all the best with your future camping trips.


Thanks,
The MM Team