Mortal Man

Syntes om Lovely staff, nice location with Mountain Views. Good walks nearby. Small camping section but really comfortable. Really good budget option. Will definitely be visiting here again!

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Syntes om nothing

Syntes ikke om Wasn’t a campsite as advertised, more of a patch of grass where they allowed a few tents, directly outside a pub. We arrived and turned straight around and stayed elsewhere, despite already paying to stay, we would’ve rather lost our money than stay there. Didn’t feel safe. Tried to call to get our money back but no answer on the telephone number.

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Fra bestyreren: Thank you for your feedback. We're sorry to hear you decided not to stay.

Our listing describes the site as a wild camping off-grid pop-up, and the photos accurately show the field, so guests know the style of camping they're booking. It isn't a traditional campsite, and we feel our prices also reflect this.

The campsite is not directly outside the pub (it is a 2-3 min walk). There is a field and a stream between the pub and our camping field, and we're situated in the beautiful Troutbeck Valley, surrounded by the fells in a peaceful rural setting.

We're sorry to read that you didn't feel safe, although we're not sure what gave you that impression as you chose not to stay. If there was something specific that caused you concern, we'd genuinely appreciate you letting us know so we can understand and address it if necessary.

As our listing accurately describes the site, the facilities provided, and the style of camping on offer, we're unable to offer a refund simply because you decided not to stay after arriving. We wish you all the best with your future camping trips.


Thanks,
The MM Team

Syntes om Very basic campsite. No water but 2 portaloo,s. Stream is pretty but lots of bugs so bring midge spray.

Syntes ikke om No water on site. People washing dishes in stream.

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Fra bestyreren: Thank you for your review. We appreciate your comments and feedback.

We do clearly state on our Pitchup listing that this is a wild, off-grid pop-up campsite with no running water available on site, so guests know what to expect before booking. That said, the pub tends to be open until around 10/ 10:30pm each evening, and our team is always happy to help if you need to refill a water bottle using our water station or purchase any bottled water/ drinks during opening hours.

The stream is a natural feature of the site, and as with any countryside location, there can be midges and other insects during warmer months, so bringing insect repellent is good advice.

We ask guests to camp responsibly, and while we can't control individual guests' actions, we encourage everyone to minimise their impact on the natural environment.

We're glad you enjoyed the stream though, and hope future visitors looking for a simple, back-to-basics wild pop up camping experience will enjoy what the site has to offer.


Thanks,
The MM Team

Syntes om Nice spot, stream running down the side of the campsite and places to sit

Syntes ikke om No running water available

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Fra bestyreren: Thank you for taking the time to leave a review. We're pleased to hear you enjoyed the setting, the stream, and the seating areas!

As this is a pop-up wild camping site, running water is not provided, which is typical for this style of camping. We do make this clear in the booking information so guests know what to expect before they arrive.

That said, the pub tends to be open until around 10/ 10:30pm each evening, and our team is always happy to help if you need to refill a water bottle using our water station or purchase any bottled water/ drinks during opening hours.

We appreciate your feedback and hope to welcome you back again in the future :)

Thanks,
The MM team

Syntes om Field was clean enough. The pub itself is in a good location for walks. No running water doesn't bother me as a wild camper, and at least they make it clear.

Syntes ikke om Had to lug all my gear because there was no space at all near the field to unload (even though there was no mention of not being able to park by the pitch until after booking). The field itself is very small, and there were far too many tents which made it extremely cramped, to the point where tents were almost touching. Unfortunately this made the experience not relaxing whatsoever. Portaloos not especially clean. Weirdly long check-in process... Why do I need to give all my details again, even though I've already booked online?? Decided to lose £20 and move on 1 night early.

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Fra bestyreren: Thank you for taking the time to leave your feedback James. We're very sorry to hear that your stay didn't meet your expectations.

We're pleased you enjoyed the location and appreciated that we were clear about the lack of running water. As this is a pop-up wild camping site, running water isn't provided, which is typical for this style of camping. The pub is open until around 10/10:30pm each evening if guests need to refill a water bottle at our water station or purchase any bottled water/ drinks.

Regarding access, guests are welcome to drive down the country lane to unload their camping equipment at the gate of the the field before moving their vehicle. We're sorry if this wasn't clear or if you found unloading difficult.

We also apologise if there was a wait at sign-in. The process involves signing a 1 page waiver form, which is a requirement for things such as safety and also sets out the campsite rules. We appreciate that guests are keen to get settled as quickly as possible.

We also appreciate your comments about the spacing of the pitches. This was an exceptionally busy evening, and as this is our first season operating the pop-up wild camping site, we're reviewing guest feedback carefully to ensure we strike the right balance between capacity and the relaxed atmosphere we're aiming to provide.

Thank you again for your feedback—it will help us improve the experience for future guests.

The MM team

Syntes om Location was great and the hotel staff were very friendly.

Syntes ikke om The young lads that kept us awake all night!

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Fra bestyreren: Thank you for your review Angela for our wild camping pop up.

We're really pleased to hear you enjoyed the location and found our hotel team friendly (they are the best)!

We're very sorry that your stay was affected by noise from other campers. We do have quiet hours from 10pm, and once we became aware of the disturbance, the group of young lads responsible were asked to leave the campsite.

We want all of our guests to enjoy a peaceful stay, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back for a more relaxing visit in the future.


Thanks,
The MM team

Syntes om Amazing hotel and staff .camping facilities were above and beyond for a pop up wild camp . It was clear about no showering when booking so expected none . But there was portaloos and site had some nice features. Swing chair by the stream and picnic tables . Location in trout beck has got to be seen by your own eyes as it’s just stunning and peaceful.

Syntes ikke om Nothing I can think of

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Fra bestyreren: Thank you so much for your wonderful review David - it was a pleasure having you!

We're delighted to hear you enjoyed your stay and appreciated the peaceful setting, our facilities, and the warm welcome from the team. It's great to know the information about the campsite matched your expectations for our wild camping pop up, and we're pleased you made the most of the picnic area and swing by the beck.

Troutbeck really is a special place, and we're so glad you were able to enjoy its beauty and tranquility.

We truly appreciate your kind words and look forward to welcoming you back—whether for another camping trip or for a stay in the hotel with your wife. The team passed on how lovely you were too.

We can't wait to see you again!

Thanks,
The MM team

Syntes om Very very friendly staff, lovely pub that runs the camping area. Very quiet the first 2 nights

Syntes ikke om Not sure the pub knew what they were getting themselves in for for the weekend, very large groups arrived and huge tents, music etc etc. They were all lovely and it didn't really disturb me as it was only for the last night but they may need to be a little stricter given there's only 2 portaloo, certainly not for car camping

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Fra bestyreren: Thank you for taking the time to leave such a thoughtful review. We're really pleased to hear you enjoyed the friendly atmosphere, the pub, and the peaceful first part of your stay.

We also appreciate your feedback about the busy weekend. It was a large turnout, and while we're glad the other campers were friendly, we understand your concerns regarding the facilities and the camping setup. We asked the young lads to leave in the later hours of the evening and reminded the other campers of our quiet hours (after 10pm).

We're taking your comments on board and reviewing how we manage the campsite to help ensure everyone has the best possible experience.

We hope to welcome you back for another relaxing stay soon.


Thanks,
The MM team