Positiv We had a lovely stay at Pinecones. The toilets were very clean and the cleaner was always friendly and welcoming. The pitches are spacious, well maintained, and having water and electric right by the pitch was really convenient. It’s also in a great central location for visiting King’s Lynn, Sandringham and Hunstanton, with some lovely walks around the village too. A peaceful, well-kept site in a really handy location. We would happily stay again

Negativ The road noise didn’t really bother us, although a few more lights along the path to the toilets in the evening would be helpful. This is only a suggestion rather than a complaint. The only thing that left a slightly bitter taste was our arrival. My husband was towing our large caravan with his van, so together it was quite a long and difficult combination to manoeuvre. While I went to collect the envelope with our instructions from the box by reception, he stopped briefly on the drive to wait for me. A lady approached him and told him that he needed to move because he was blocking the entrance. At the time there was no traffic, and there appeared to be plenty of space for other vehicles to get around, so we felt the manner in which this was handled was unnecessary. She did not introduce herself or explain her role, so my husband assumed she was either an employee or perhaps the owner. When I later asked whether I needed to speak to her, I received a rather unfriendly response and was told quite abruptly that if we had two vehicles, one would have to be parked away from the pitch. We later saw the same lady several times walking her dog past our caravan and believe we also saw her in reception. It was only a small part of an otherwise very pleasant stay, but unfortunately the interaction made our arrival feel less welcoming than it could have been. A friendly introduction and a little understanding while guests are trying to manoeuvre a large caravan would have made a big difference.

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