Positiv Owner of caravan very helpful and understanding, apologetic even though most of the problem wasn't his fault he still went out of his way to make sure we were catered for, he arranged for us to go into another caravan and all was saved thankfully, if it wasnt for the caravan owner we would of left that night.

Negativ Was sold a holiday through Pitchup.com on the terms that there were Family entertainment/evening entertainment- arrived to find there was no family entertainment/evening entertainment with having 7 kids between me and my Fiancé having had family members drive us from stockport and no evening entertainment and non within the vicinity of the complex and no way of transport, unless it were taxis to go miles around to evwn just a shop. we were really stuck with things to do on an evening, this really upset us all - with not being able to afford an abroad holiday we were so pleased to have found a holiday on PITCHUP.COM we could afford for us all and had all the necessary facilities, we were ecstatic as a family. This was the biggest downfall unfortunately aside of that we were sold a 8 birth caravan that didnt have a sofa bed in working order or clean for that matter - we had to have the maintenance guy come around and fix it and with that they both stunk of weed! Leaving an awful stench behind them - not ideal for having kids in such a small space. All in all not happy with Pitch up or even the Caravan site. Basically a shambles if it wasnt for the owner of the caravan who helped us salvage what we could out of the holiday.

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