Camping La Minière

Positiv Location to town centre and individual hedges separating the pitches.

Negativ Toilets and showers could do with an update.
Attitude of manager who insisted that I hadn’t put the correct amount of people on the booking form. I had. There were 5 of us including an 8 month old baby- all on the booking form. He said there were only 4 paid for as the baby is classed as a person and because I’d ticked 0 age on the Pitchup booking form ,which is the only option for a baby who is not yet one year, - he still needed to be paid for!
( pure greed in my honest opinion)
The issue is in the hands of Pitchup now as I have put a complaint in.
My issue is not about having to pay more for the baby but the poor attitude on my arrival and being made to feel ‘guilty’ for not apparently paying the correct amount . His costings are basically different to the final price Pitchup quote you.
Pitchup have relayed that the manager indeed needs to update his computer system.
This attitude has tainted what was otherwise a reasonably pleasant stay

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Vom Platzbetreiber: Nos toilette on été rénové en 2023 avec lavabo cabine porte et séparation neuve ainsi que la robinetterie et le carrelage des sols mais le bâtiment effectivement lui est ancien et propre . En contrôlent nos tarif et après un message de pitchup nos tarif étaient manquant pour la catégorie 0-1 ans mais nullement a 0€ nous avons rectifié . A votre arrivé j'ai essayer avec mon anglais et que grasse au nom des participant j'ai pue voir que vous étiez 5 (je vous en remercie) mais que le tarif indiqué sur la réservation était inexacte et que je rajoutais donc en plus l'enfant en bas âge , notre gentillesse commercial vous a facturé qu'une seul journée sur les deux ou vous étiez présent.

Positiv Friendly, clean, spacious and quiet. Grass pitches which are nice and private as they are separated by hedges. The town is lovely; we went to a viking themed restaurant called Valhalla

Negativ Check in only open until 7pm, which was a bit of a rush for us.
Mixed sex toilets only, i personally prefer separate areas and this may be an issue for others.

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Positiv Mooie locatie, prachtige plek, vriendelijk receptionist. De lokale chinees echt fantastisch op vijf min binnendoor lopen

Negativ Nix

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Positiv God kundeservice

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Positiv Not liked

Negativ We emailed ahead as we were estimating a later arrival than planned and were met with a blunt response advising reception closes at 7.00pm. Arrival was delayed even later due to experiencing a puncture and traffic congestion. We went to campsite really late - just before 10.00pm in the hope that the site may have allowed us in to erect our tent to be met at the gate by one of the owners(?) who refused us entry. Our fault for being late but entirely no customer service here or even any flexibility. We had to resort to sleeping in our car in a layby.

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Vom Platzbetreiber: nous avons répondu a votre mail de demande d'arrivé a 20h00 par " nous ne faisons pas d'arrivé tardive ,notre accueil ferme a 19h00" et vous arrivé a 22h00 près de 3h après la fermeture ,nous pension être clair

Positiv Location near to the town.

Negativ facilities could be better.

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Positiv Very generous sized pitch with hedges on 3 sides for privacy. Unisex toilets and showers were clean and functional but in need of updating. Wifi available but only by reception- has an outsdide seating area. Pool newly opened and very nice - was given a wrist band to wear. Rear access off site to walk into town- had a lovely Boulangerie.

Negativ More of an observation, If campsite was busy there wasnt enough toilets and showers for amount of pitches, only 3 toilets.

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Vom Platzbetreiber: Merci pour votre notation mais un deuxième sanitaire est disponible sur le fond du camping et il est ouvert en cas de forte affluence ,notre bonheur serait de l'ouvrir constamment et avec un commentaire élogieux comme le votre et notre nouvelle piscine nous ne devrions pas tarder a l'ouvrir. A bientôt pour un autre séjour et espérons que notre deuxième sanitaire soit ouvert pour un 10/10

Positiv The site is clean and tidy with nice size pitches. A very relaxed and calm atmosphere. Nikolas and staff work very hard to keep things nice and are very helpful. It is near to the town which has plenty of shops. Two supermarkets, one about 3/4 mile away (if that) and a larger one next to a McDonalds approx 1.5 miles away depending on which way you go. Coffee shop in town (La P’tite Sophie), Charcuterie (Yves and Evelyn) and Boulangerie Patisserie Jacques highly highly recommended.

Negativ Need to take own loo roll to the toilet but this isn’t a problem unless you forget!!

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Positiv Einwirklich sehr schöner Platz mit grossen Stellplätzen . Der Chef ist sehr freundlich und hilfsbereit . Der Platz ist sehr günstig !
Über den Platz direkter Zugang zur Kirche / Ortsmitte . Wie ein riesiger Park .
Vor Ort sind gute Restaurants !
Wir kommen gerne wieder !

Negativ Eigentlich nichts negatives . Die Sanitäreinrichtungen entsprechen den 2 Sternen . Sind allerdings sehr sauber .

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Positiv Friendly staff, quiet and private pitches, short walk to town for restaurants and shops, reasonable facilities.

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