Southerness Holiday Park

Positiv Good site well maintained

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Positiv Location , member of staff at ice cream place was nice.

Negativ Expensive, no free WiFi, no one to answer my query at reception after trying to phone them, didn’t respond to text either. Couldn’t find Motorhome touring pitch as had no number to identify it, quite a lot of litter about, map of site is misleading, very large site, need a bike to get around, showers quite dirty, touring pitches small, lacks privacy.

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Positiv Easy check in.
Fabulous staff.
Grass flat and not muddy
Huge range of activities for the kids: pool and entertainment fab.
Beautiful unspoilt beach (loved the mud)
Great showers (site was full so was sometimes a bit untidy)

Negativ Pitches need to be demarcated or someone to take you down, show you where to park. We were perfectly parked (and warden confirmed this) but disgruntled neighbor (who was mostly drunk) made regular comments about us being close to them. The pitches are tight but no worse than most.

Only there for two nights, would have done more and explored the area.

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Positiv Nothing

Negativ Poor organisation of late check in, had to wait nearly 20 mins (there were 3 families ahead of me) while a member of staff went to get “keys” why not send them down as soon as reception closes?
Cant book activities for the day you leave.
Tent pitches are jammed in so close to each other you can hear their airbed when they move!
No security during the night, raucous campers keeping others up till past 2:30am with kids running around screaming! Never been anywhere so badly organised

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Positiv Clean, Friendly and welcoming. Facilities and entertainment for the kids was a winner. Thank you for having us and one day in near future we'll return. Take care

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Positiv We loved every minute of our safe staff were lovely and very helpful. Especially the lifeguard staff that made it fun for my children. Plenty of entertainment to keep the little ones entertained through the day and night. We could of stayed longer We had so much fun.

Negativ Unfortunately the food at the boathouse was a bit disappointing and we had to get a refund on out adult meals.

And the camping showers weren't great either cuts off after a minute and took ages to wash the shampoo out of your hair. It was quite frustrating when you had to shower 3 young children one being a baby. They where also dirty after people using them mud and sand in the blocks

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Positiv Friendly and helpful staff.
Affordable activities for young children and the pool area.

Negativ The site is looking run-down.
When we arrived at our pitch someone had let their dog mess on the grass. A trip back to reception this was soon resolved.

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Positiv The feel of the park, good facilities and location.

Negativ The toilets and shower block were constantly filthy. No toilet paper, blocked toileted, horrible smell and basically very unhygienic. Probably wouldn’t book again due to this.

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Positiv Not a lot, old and outdated site

Negativ Gents toilets in the touring area are in need of some repair work, the laundrette was poor with 2 machines out of order and no clear instructions on their use, the ironing boards are useless (just remove them and improve the look of the place 10x!) the pitches aren't easy to identify (just put the numbers on the hook up points, also make them out to stop people taking up too much space.

The pitches are crammed in with not an inch between the next one.

Kids riding bikes around the grass area and smashing into guy lines all over the place.

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Positiv Restaurants, entertainment complex & onsite supermarket all good, clean and well stocked with reasonable pricing.
All staff were super friendly and the swimming pool guards were great fun with the kids (and adults too).
Beach was lovely and 19th Hole bar with live music most days was lovely given how remote the location is.

Negativ Toilets were disgusting. Drains blocked up, toilets piled wiht loo roll and poo. Instead of cleaning, the cubicle doors were just locked so you couldn't use them. ON two occasions there was just 1 toilet in the ladies bathroom for the entire evening and morning. Ran out of toilet roll most nights. Would be better to have separate toilets for the campers and the motorhome/tourer users as they were left absolutely vile every afternoon, to the point we went to the restaurant to use them instead. They need more regular cleaning when the site is so full and busy.

Cost of activity clubs was a lot (£10 p/30 min session) when you have 3 kids that adds up quickly across a weeks stay.
No WiFi in the camping/touring area at all.

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