Auchenlarie Holiday Park

Positiv Been to Auchenlairie holiday park
Twice now .
Loved the views , and all the wild bunnies running around freely .
Staff are welcoming at the shop etc .
We have never ventured down to the complex so couldn’t comment on that.

Negativ Having to pay £15 for 3 days internet which never worked . Couldn’t get the tv to work either . No
Hairdryer in caravan

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Vom Platzbetreiber: Thank you so much for returning to Auchenlarie Holiday Park and for taking the time to share your recent experience.

We're glad to hear that you enjoyed the beautiful views and the wild bunnies they’re definitely a favourite with many of our guests young and old. It’s also great to know our team at the shop made you feel welcome.

We’re really sorry to hear about the issues you encountered with the internet and TV, as well as the lack of a hairdryer in your caravan. We understand how frustrating that can be, and we appreciate your feedback it helps us improve. Please don’t hesitate to let us know during your stay if anything isn’t working as expected, as we’re always happy to help resolve issues quickly.

We hope to welcome you back for a third visit maybe next time you’ll have a chance to explore the complex too.

Positiv All of it was peaceful the entertainment block was fantastic the food in the restaurant was amazing and the staff were brilliant
The views were stunning our dog was in love with the beach

Negativ Just how hilly it was

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Vom Platzbetreiber: We're delighted to hear that you enjoyed the peaceful atmosphere here at the park, the entertainment, and the food in our restaurant. Thanks for sharing that your dog loved the beach as a pet friendly park we love seeing our four-legged guests enjoying themselves too.

We understand that the hilly terrain can be a bit challenging for some, and we truly appreciate your feedback. We hope the stunning views helped make up for the incline.

We’d love to welcome you (and your dog) back again soon.

Positiv I very recommended this place.

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Vom Platzbetreiber: thank you lovely to hear that you would recommend our park to friends and family

Positiv The onsite facilities are very good and staff very helpful and polite.

Negativ The touring pitch we had (B001) was very uneven and took all my efforts to get my motorhome level. The 2 days we used the showers there was no hot water(stone cold in fact). We came here before in a tent and had a much better experience.

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Vom Platzbetreiber: Thank you for taking the time to share your feedback. We're really pleased to hear that you found our onsite facilities to be of a high standard and that our staff were helpful and polite we’ll be sure to pass on your kind comments to the team.

We're very sorry to hear about the issues you experienced with your pitch we do ask if your unhappy with your pitch to call and see us in reception to see if we have alternative pitches we can offer. We’re also currently checking the hot water issue in the shower block to ensure it doesn't happen again.

It’s disappointing to hear this visit didn’t match the experience you had during your previous stay, but we do hope you’ll consider returning so we can provide the high standard you expect and deserve.

Positiv The pool, kids club , cafe and restaurant, the lovely beaches , the caravan was lovely an so was the staff , no WiFi but the price we paid for 3 days for all the caravan was reasonable

Negativ The arcade was a complete rip off ! One pound a go for most games and for a couple of tickets that you exchange for sweets or gifts but you need to spend over ten pounds to get a 20pence chew ! The odd ten pence machines but no two pence ones , my grandkids was not happy and neither was the parents handing over all that money for a couple of 20p chews , complete rip off compared to other campsite arcades

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Vom Platzbetreiber: Thank you so much for taking the time to share your feedback. We're really pleased to hear you enjoyed your stay and overall had a lovely stay. It's great to know the caravan and our team made your stay comfortable and welcoming — and that you felt the overall value for your 3-day break was reasonable.

We're sorry to hear about your experience with the arcade. We understand how frustrating it can be when expectations aren’t met, especially when it comes to children's enjoyment and value for money. While the arcade machines are provided by an external provider, your comments are very important to us, and we’ll be passing this feedback on to them directly for review.

We truly appreciate you choosing to stay with us, and we hope to welcome you and your family back again in the future for an even better experience.

Positiv Very friendly staff and caravan clean and tidy, great walks with magnificent views.

Negativ None

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Vom Platzbetreiber: Thanks so much for the great review. We're really glad you found the caravan clean and enjoyed the walks and amazing views.We love to hear you our guests have had such a good time and even better that there was nothing you disliked. Hope to see you again soon.

Positiv Great site. Nice location. Pitch was lovely. Facilities clean. Pizza from take away delicious. Never seen so many rabbits in my life - was lovely to see
Would recommend anyone with dog or kids.
Because we had older teenager didn’t really use any of the entertainment options. But if had younger kids could see the appeal.
Lovely beach minutes from site , nice and clean and quiet

Negativ Not much in the form of walks /hikes on foot directly from site.

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Vom Platzbetreiber: Lovely to hear you enjoyed your stay with us at the park especially the peaceful location, clean facilities, and of course, the abundance of rabbits (they’re a hit with guests of all ages).

Thank you for recommending us to families with children or dogs it means a lot. We totally understand that entertainment options may be more geared toward younger families, but it’s great to hear you still appreciated the atmosphere.

We also appreciate your feedback about walks from the site. While there are some scenic routes a short drive away due to our coastal location unfortunately there are no options directly from the site.

Positiv Fantastic site! Great for the kids lots to do and staff are very helpful.

Negativ It's abit hilly for walking around with breathing issues but this wasn't an issue anyway as I was able to drive around the site and there was plenty of parking available down at the complex and up at the shop.

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Vom Platzbetreiber: We're delighted to hear that you and your family enjoyed the site and found plenty to keep the kids entertained. It's also lovely to hear that our staff made a positive impression we’ll be sure to pass on your kind words.

We understand that the hilly layout can be a challenge for some, so we're really glad that the accessible parking options helped make things easier for you, the geography of the park can be challenging for some but does give our guests some spectacular sea views. We hope to welcome you back again soon!

Positiv Lovely grounds, clean & tidy amenities. Lovely restaurant.

Negativ Everything up or down a hill. No good if you have mobility problems.

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Vom Platzbetreiber: lovely to hear that you enjoyed you stay with us and you found everything clean and tidy. the park is situated on a hill side facing the sea so can be challenging for some on foot but we do have lots of parking available both at the top and bottom of the park.

Positiv Lovely campsite well wortb the visit with the right weather

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Vom Platzbetreiber: We're glad you enjoyed your stay and agree good weather really makes it extra special. Hope to welcome you back again soon.