Sundrum Castle Holiday Park

Positiv The park was spotless and well equipped. The staff were very courteous. Well done guys 👏. Food was great (Cooked breakfast was well tasty 😋. Touring pitches were well spacious and next to what you needed when touring. Toilet blocks / wash up area / laundry were immaculate. Again well done to the cleaning team 👏. Overall lovely site 😁

Negativ Well.... Touring pitches have no WiFi not even a signal with your providers data. Emergency calls only I'm afraid unless you go up to the complex where the WiFi signal is very weak. And even at that I had issues even getting a call out. I asked if it would help getting the premium package which they offer at a cost. Don't know how much I didn't ask as I was told it wouldn't probably make a difference as the touring pitch section is bad for signal because of the trees. This issue is ongoing when I asked the receptionist staff about the situation. We left on the Wednesday afternoon and went somewhere close by approx 25 mins away. If you have kids or rely on your phone and your touring this is not the site for you .

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Positiv Not much

Negativ Swimming pool had multiple broken tiles, my daughter punctured her foot with a bit. Changing room floors filthy, nappy bin in pool overflowing. Awful entertainment. Rubbish cocktails. No WiFi or picking up any kind of internet signal. On site store Nisa absolutely ridiculously priced.....£4 for a small ketchup. Will not be back.

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Positiv The food

Negativ Food was pricey,
It was noisy to all hours
Many guys working as security
Site was very unclean
It was like staying in govan are of Glasgow for the weekend.
Swimming was over crowded

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Positiv Close to the ferry to Arran, cheap

Negativ Dogs not allowed anywhere inside, end of season but everyone was fed up and unhelpful

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Positiv We loved it here, friendly helpful staff, the shower and toilet block were spotless, and the swimming pool was lovely and warm with clean changing rooms. Will def visit again.

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Positiv Vet good, everything was near facilities, well kept and great price including using all the parks facilities

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Positiv Quiet location

Negativ Nothing

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Positiv Nothing

Negativ Arrived 25 minutes early not even a smile explained that I had got a good run and no hold ups just handed me a pack and said this is your pitch number
Bought the WiFi at a cost of £17:50 only to be told that you can't get WiFi on that pitch no refund. Surely they could have added that into the pack but not
The crazy golf was a mess all ripped no maintenance whatsoever
The toilets had a code not used the door was jammed opened all the time on one occasion on visiting the tolet there had been a tolet roll stuffed down the toilet
The restaurant is over priced and they will not change any thing for you
The on site shop is well over priced
If you use this site don't complain if you have read this
I recommend that pitchup remove it from there site it's only pulling you down been to a lot pitchup sites that I have recommend

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Positiv The facilities are lovely and clean. Reception staff were super welcoming and really helpful.

Negativ We asked a young lady behind the bar in the restaurant for ice creams out of the freezer. She was helpful but couldn’t take payment - I told her please could she ask another staff member as my daughter is autistic and it was busy and loud. I was utterly surprised I was ignored for 10 minutes which felt like a lifetime watching my daughter have a melt down. I should have just walked out without paying.

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Positiv Perfect location

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