Donkey Down Camping at Culliford Tree

Positiv Huge space, beautiful views, great showers and toilets!

Negativ Shame the bar wasn’t open

Positiv Klimat bardzo dobrze

Negativ Goście z głośną muzyką

Positiv Owner was very friendly and easy to talk too we would return for a pleasant stay we all had some fun with the owners lovely dog who came to play ball with us all

Positiv The views were lovely, the site was flat and that they have options for dinner/ breakfast is useful.

Negativ We had booked a bell tent and arrived just after 3pm to check in. They had an issue with the bookings so they didn't have any tents available. Told me to come back in a hour and it would be sorted. Came back an hour later and the tent still wasn't available, got asked to wait in an adjoining field. Waited for a very cold/ windy further 3 hours to find out they had put up other bells tents and given them to other people but ours still weren't ready. Ended up asking for a refund and finding somewhere else to stay for the evening.

Vom Platzbetreiber: So sorry for the bad experience! Unforgiveable!
We had an issue with Pitchup software not syncing as it should with ours so were completely unaware that the problem was brewing until people arrived. We moved heaven and earth to source more bell tents but I am personally very sorry we failed to meet your very reasonable expectations on this occasion.
I have messaged you directly.

Positiv Nice with location with lovely views.

All facilities as advertised.

Great live music and food on Friday and Saturday night.

All staff really friendly.

Positiv Nice place with great views and live music. Good to have a small bar on site. Showers were nice and hot. Really enjoyed the stay and would definitely recommend it to my friends!

Positiv We visited this campsite for the second time and it was a brilliant experience with level pitches, good facilities including but not limited to hot water, drinking water, showers, fire pits, live music, etc

The staff are friendly and welcoming. They also loaned us extra large pegs to hold our tents against strong winds.

Positiv Views and lovation

Negativ Bell tent leaked. Had no reply from owners. Showers incredibly drafty (not in a block)

Vom Platzbetreiber: So sorry you had a bad experience. The bell tents are made of cotton canvas and water will wick through into the tent if anything inside is touching it. We always try to deal promptly with such issues. I was not made aware of this particular issue at the time and apologise if my staff have failed to deal with the matter to your satisfaction.
Please feel free to contact me directly if I can be of further assistance.

Positiv The pitches were a fab size, the staff working there were lovely and were a
Happy to answer questions and offer advice.
Compostable toliets are not everyone's favourite thing, but I prefer them over port-a-loos any day.

Negativ I may have missed some extra info but the site was a little tricky to find. You can't quite go off the post code or the first result in Google maps. You need to put in the whole name - donkey downs camping at cilliford tree.

Vom Platzbetreiber: Thanks for your feedback. It is really helpful. I must admit that I was not aware of the issue with finding the site. I will update the Google maps location.

Positiv This site was really welcoming, from the moment we arrived at the reception with full info of the site and surrounding area. The showers and toilets were really clean. The staff made made sure of this. Hot water. Great. The site laid on music free of charge on Friday, Saturday and Sunday evening with some great musicians. The site was very clean and our departure was not rushed. We will be back and I would recommend it to all

Negativ None