West Bay Holiday Park

Positiv We loved the extremely friendly and helpful staff and the healthy options on the menu. Also the camping section was cleverly placed so that it was quiet and peaceful.

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Positiv Vary good

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Positiv Close to the sea. Camping pitches were well cared for. Staff were friendly and helpful.

Negativ Staff worked well to keep the gents & ladies toilets clean, but we felt sorry for them because it seemed the visitors worked hard to destroy the cleaners hard work and disrupt proceedings. It’s a sign of the times when parents can’t control their children.

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Positiv Close proximity to westbay town, especially the wonderful cafe down on the front called Rise. Crabbing on the front is excellent and we did this many times during the holiday.

Arcades were a good source of entertainment for our 10 year old daughter. Squishy making was good, and good value for money. Wish we would of done more of the activities on offer on site.

Negativ Unfortunately we won't be returning to the park as it just wasn't for us. The serviced pitches are on gravel which made us feel like we were sat on a carpark. We're used to seeing a bit of greenery, bit of grass, flower beds, some personal touches not just a grey gravel carpark. The only bit of grass was at the back of the pitches which is massively sloped, so not really usable.

Water supply hose needed to be 15 meters just to reach the tap, needless to say we had to purchase a larger one which took 3 days to arrive. No one on site could help us (the touring cabin is closed on a Tuesday and Wednesday) no good for us as we arrived on Monday & by the time we'd hooked up and unpacked the cabin on site was closed! 3 separate trips to Reception to try and sort the issue, but nothing was sorted. Annoying as we were paying for a serviced pitch yet we couldn't use it for 4 days. Absolutely no one around to help on the touring part of the site until the Thursday. I've never experienced this before on any other sites and we've been touring for 10 years.

No bikes or scooters allowed on site, so our daughter wasn't able to ride off on her own as she would do normally. Needless to say she spent a lot of time sat on her i pad on the gravel carpark instead of whizzing off on her bike enjoying the site. Wish we'd of known this prior to booking. Nothing for kids to do on the touring part of the site unfortunately.....with no grassed area to play on, or bikes allowed we were really stumped!

It was too far to walk & too dangerous for our daughter to walk through the 100's of static caravans rammed into the site, not to mention the service trucks & cars up and down the road to the kids playpark, shop & arcades which was a shame as this is exactly why we like touring, it gives our daughter a sense of independence. We had to escort her all over the site. She didn't want to go off on her own for fear of getting lost, the site was so jammed full of caravans & cars it was a bit chaotic for us. Not particularly calming or relaxing in our opinion.

Swimming pool was fully booked for the entire week we were there. We could of qued up outside as a potential 'walk in' but some days the que was so long that we decided to miss this activity - as we didn't fancy standing outside only to be turned away and have a disappointed child.

Husband reported the mens toilets on more than one occasion we're awful. Ladies seemed ok, few mornings there was no soap and they hadn't been cleaned by 9am which I found disappointing. But the showers were hot and it was quite a large block so no ques.

Couldn't walk the dog on either of the beaches in Westbay which was a shame as everywhere we went on day trips at least one beach would allow dogs. So we just pottered around the pavements all week as there wasn't a decent field/dog walking area on site. Just a narrow fenced off small area in-between the caravans. Used it once, felt a bit hemmed in.

Overall it just wasn't for us, there wasn't any special touches or anything particularly exciting about the site. We actually left a day early (never done this in 10 years!). Shame as Westbay is a lovely little place to visit.

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Positiv Well located

Negativ Shower block disappointed. Can't change without clothes getting wet. And for the price there charging for a day they need to invest some money into the facilities block. Really shabby let down.

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Positiv The view is really nice from the top of the hill that was about it

Negativ Didn’t really like the pitch area where the tents were. Didn’t really have much room for the kids to play as we like to chill around the tent quite a lot.
We Try to go swimming and they said it was fully booked all week which the kids were quite upset about

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Positiv Cleanliness of site and facilities
Closeness to the beach
Range of activities available during day for children
Staff very friendly

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Positiv Staff, locality, pool.

Negativ Toilet block hygiene. Floor always flooded, several toilets out of order during our stay. Toilet roll not filled or jammed.

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Positiv The locality.
The pitch
The staff.

Negativ Toilet and shower facitities. Awful.

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Positiv People who signed us in very nice

Negativ Nothing

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