Shilla Mill

Positiv Beautiful scenery, quiet location. An incredibly helpful and kind owner. Very clean and lovely facilities . Hope to see you soon.

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Positiv We were greeted by the lovely owner, Ali, on arrival, who instantly made us feel right at home. Nothing was too much trouble for her. The campsite is small, intimate, and peaceful, with everything you need for a relaxing stay. The facilities include two toilets and two showers, which were always spotless.
The walk to polzeath beach is only about 5 mins. There are plenty of shops and places to eat - something for everyone!
We would definitely stay here again — it was perfect!

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Positiv We loved the location - so close to the beach! And a really small, cosy, friendly campsite. The owners were so welcoming and the facilities were fantastic and well maintained.

Negativ Nothing!

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Positiv I booked Shilla Mill for our family summer holiday after seeing excellent reviews on Pitchup and Tripadvisor. The description — “set at the end of a private lane surrounded by greenery… spacious camping pitches with picnic benches and firepits” — sounded perfect.

At first, we were pleased with our pitch. However, we discovered on arrival that the site is a pop-up campsite, something not mentioned on Pitchup or in previous Tripadvisor reviews. Facilities listed online (onsite café/restaurant/takeaway and shop) simply did not exist. The owners said they hoped to open a small café but hadn't managed to source an electrician yet to do the work. These facilities should not be advertised if unavailable.

The toilets and showers (two each) were spotless, but limited capacity meant occasionally having to wait (may be an issue if you have young children needing the toilet). Washing-up facilities were good, with hot water, washing up liquid and sponges provided.

Negativ The real problems began towards the end of our stay. A family who had booked in advance were unhappy that there was no overflow car park as told by the owners and politely raised this with the male owner. The male owner responded by shouting, “You’re horrible people, horrible people! Get off my land! I'm the owner of Shilla Mill” and refused them a refund. The next day, a similar dispute occurred with another family, who ended up calling the police before leaving. Both incidents were played out in full view of all campers.

Immediately after the second incident the male owner later approached me whilst I was sat in the porch of my tent to discuss the dispute, despite me clearly stating I did not want to get involved. This was unprofessional and uncomfortable.

In reality, tents were squeezed in tightly, with little space between them and no safe area for children to play. Noise late at night from people returning from Polzeath pubs and restaurants was also an issue as there is a footpath next to the campsite and tents.

On departure, when I mentioned the unpleasant atmosphere of the last few days, the lady owner replied, “For us too!” — a response showing no accountability.

For the high price we paid, the experience fell far short of expectations. We won’t be returning.

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Positiv Absolutely lovely place, nice and clean. Individual toilets and showers were always clean. Washing-up area is indoors and they supply sponges and washing up liquid.
The owners are very helpful and friendly, she even showed us her amazing house and garden.
Good luck with all your future plans from the Hearn family.

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Positiv So lucky to have found this place. Ali is a superb person and everything is spotless.
We had the best week in Polzeath.

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Positiv Lovely campsite and a really friendly couple running the site too :)

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Positiv Excellent toilet, shower and washing up facilities - really well kept and spotlessly clean. A beautiful quiet site with really attentive owners and a short walk to a great beach.

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Positiv Shilla Mill was a great location. Walking distance to the beach. The toilets and showers were always clean. Showers were nice and warm. The owners were very nice and easy to talk to.

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Positiv Very clean, small site with good facilities. EHU worked well. Showers and toilets were very clean and smelled great. Lovely owners who were friendly and unobtrusive but always available when needed. Great situation with an amazing golf course right next door with club house and indoor pool available to pay to use. Walking distance to the beach. Great WiFi access.

Negativ It was quite pricey but given the short notice and the bank holiday it was worth the cost.

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