East Crinnis Camping and Caravan Park

Positiv Nice site well laid out site, individual style pitches with privacy hedges between groups. Not far to shower/toilet block, always open well kept and clean, always hot water for showers or washing up. Walks around site including 'Grumpy,s pond'
And easy walks to Carlyon beach or further Par beach for those that like walking a bit further there is a garden centre that serves food or the Market food hall (Wed -Sun)15mins walk down the road for good breakfast choice or lunch many stalls to choose from

Negativ None

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Positiv Plenty of hedges, breaking up the site into a number of small areas.

Clean, central toilet block. Friendly staff. Level pitches.

Negativ Only complaint; it would be nice to have some wash rooms with a sink or
combined wash and shower rooms.
WiFi comes and goes.

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Positiv Toilets a s showers a+++
Staff a+++
Grounds a+++
Experience a+++

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Positiv Location, friendly service, cost.

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Positiv Lovely and friendly staff, clean amenities ,peaceful surroundings.
Can't wait to come back next year!

Negativ Nothing applies

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Positiv Great site and facilities. Very convenient for touting the area. Very friendly and helpful people.

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Positiv Everything
Brilliantly run small site
Team running the site couldn’t be more helpful/friendly
Toilets and showers immaculate

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Positiv Lovely campsite, beautiful location, really friendly staff, clean toilets/showers, lovely full Cornish breakfast available from
the onsite shop, short walk to a lovely beach. Has a 100m slip n slide onsite although this was closed out of season when we were there (early Sept)

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Positiv Spacious tent pitches, not too close to other pitches. Green, with wildlife all around. Good shower/loo/washing-up facilities.

Negativ Road noise.

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Positiv .

Negativ Evening meals had stopped for the season on the day I arrived which wasn't mentioned when I booked.
Owing to the bad weather, my tent leaked and had to be thrown away but enquiring regarding a Yurt or other accommodation for another single night I felt was inflexible with a minimum cost of £90 and no refund on my original booking!
Only Wi-Fi was near main reception.

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Vom Platzbetreiber: Thanks for taking the time to review our site during your stay and giving us an incredible 4/10. As you can imagine we were very disappointed to read this when the team work so hard to make sure the site is always performing at the highest level for our guests no matter what time of season.
Basically, it seems to us that we have been given a bad review as your tent leaked. We are not too sure why this justifies such a low rating, when we go above and beyond with site appearance, cleanliness, customer service, information and general guest experience.
In future maybe checking a tent is up to a camping trip in advance, would make sure you have a more pleasurable experience, rather than blaming the site you are staying on and requesting a refund?
In terms of you then wanting a stay in a glamping pod, at £90 per night when we provide bed linen, a welcome pack, fire wood, kindling and then have to clean it, this is a really good deal especially for the end of August/early Sept.
Let me address your other point regarding the seasonal shop, which was not closed on the day you arrived and was open from 8am-8pm serving breakfast, lunch and dinner. This is the same it has been for the summer season opening from May half term until the 31st of August and how we have opened from the last 8 years at East Crinnis, which you will see from our website. Booking through an agent like you have here, it’s advisable to check with a site direct as to facilities and opening for future reference.
The staff informed you on arrival that from the 1st September the shop went to seasonal hours, where we serve breakfast until 12pm, but if you needed anything outside of these hours please call and we would open it for you, which you were more than happy with. This is a flexible service we provide so if guests need fire wood, drinks, snacks, bread or milk etc we can provide it, or alternatively for evening food the local pub, The Britannia Inn is only a 10 min walk up the road where food is served until 9pm everyday.
Maybe camping in the UK is clearly not for you as unfortunately we do get rain and it would be unfair staying at another site and giving them a bad score for a leaky tent.