Atlantic Reach Resort

Positiv The reception we received on arrival. Staff were very friendly and welcoming.

Negativ The motorhome waste being out of order.
I have a black waste tank and sites with places to empty them are getting less and less so when you find a great site which has one then you plan your trips around them.

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Vom Platzbetreiber: Thank you for taking the time to leave a review and for your kind comments about the welcome you received from our team, we’re delighted to hear that.

We’re sorry that one of our motorhome service facilities was unavailable during your stay. We understand how important this type of provision is for motorhome travellers, particularly when planning routes and stopovers, and we appreciate your patience.

The issue has now been addressed, and your feedback is very helpful in highlighting what matters most to our guests. We hope to have the opportunity to welcome you back again next season.

Positiv * Friendly Staff: A big thank you to the gentleman who stayed until 7:30 PM to accommodate our late check-in after we were stuck in traffic. Great customer service and very much appreciated.

* Camping Pitch: Spacious, scenic, and well-maintained grass pitch. The electric hook-up was easy to use and everything was in good condition.

* Basic Facilities: Toilet and shower blocks were located a short distance from the pitches. Toilets and showers were reasonably clean.

* Washing-Up Area: Dishwashing facilities were straightforward and functional. Laundry facilities were available - £11 for 18kg wash and £3.50 for dryer.

* Indoor Pool: Quite small and very basic. My child is a keen swimmer, but we chose not to use it due to the lack of appeal for younger kids.

* Gym: One of the better aspects of the site. Modern, clean, and appeared well-used (even by off-site users).

* Location: Newquay is about a 15–20 minute drive. A lovely area, but not walkable unless you’re prepared for a 2-hour each way trip on foot

Negativ Areas for Improvement:

* Shower Changing Space: The changing area in the shower block was extremely limited. Even my toddler struggled with the small space, and it was very hard to keep clean clothes dry despite the shower curtain.

* Family Bathroom Access: Family facilities were locked and appeared to require a RADAR key. There was no information provided about how to access them, which made them essentially unusable.

Main Disappointments:

* Facilities Closed: Despite the website stating that site facilities are open May–September and the park itself remaining open through October, nearly all on-site attractions were closed during our stay at the end of September:
* Mini golf – closed
* Food hut – closed
* Slip & Slide - Closed
* Segway - Closed
* Outdoor pool – expected to be closed (seasonal), no issue

* Pub – opened at 4pm, but was taken over by a loud children’s birthday party with many off-site guests, making it hard to find a peaceful space

* Arcade – extremely dated, felt like it hadn’t been updated since the '90s
* Laser tag – appeared open but again seemed taken over by the birthday party guests

* Playground Safety: Pete’s Pirate Playground had a large approximately 2ft deep hole in the ground where it looked like a tree had been removed and not replaced or made safe. A real concern, especially for families with small children.


The camping facilities themselves were okay, and the staff we spoke to and dealt with were lovely. But beyond that, the site failed to deliver on what was advertised. Most of the key amenities were closed, and there was little to keep a young child entertained on-site. Had we known the majority of facilities would be unavailable despite it still being within the advertised open season, we would have chosen a different site better suited for families.

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Vom Platzbetreiber: Thank you for your detailed feedback. We’re delighted you appreciated the staff, pitch, and basic facilities, and we’re grateful for your kind words about our team.

We’re sorry that some of the facilities and attractions were closed during your stay and that this affected your experience. Your comments regarding maintenance, family facilities, and communication have been noted and will help us as we work to improve the site for all our guests.

Positiv Very nice and reasonable price . I would certainly book again.

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Vom Platzbetreiber: Thank you for your kind words! We’re delighted you enjoyed your stay and look forward to welcoming you back.

Positiv Location/cost

Negativ Site was very very tired with very limited maintenance having been carried out. Toilets & showers (fistral field) were old. It said free WiFi but connected to WiFi with “no inter access” so had to pay for tv WiFi via avtex which was really annoying. Pitches we were on was muddy, again with limited maintenance having been done since last occupied

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Vom Platzbetreiber: Thank you for your feedback. We’re glad the location and value worked well for you and appreciate your comments regarding the facilities and WiFi, which will help us as we continue to make improvements.

Positiv Swimming facilities were decent

Negativ Put us on a pitch (f12) right next to the slip and slide public car park and it was awful, had music blaring all day and random people walking past the tent constantly. Didn't feel good with two small kids and actually left a day early as a direct consequence of this

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Vom Platzbetreiber: Thank you for sharing your feedback. We’re truly sorry to hear about your experience and that your stay did not meet expectations. While we’re glad you enjoyed the swimming facilities, we regret the issues you encountered with your pitch allocation and surroundings. Your comments about the park’s upkeep and the location of pitch F12 are very valuable, and we’ll be reviewing this closely with our team to prevent similar experiences for future guests. We do hope you might consider giving us another chance so we can provide the relaxing and enjoyable stay you were looking for.

Positiv We arrived late and did not see much of the site, so we only used the toilet and shower facilities that were clean.
Would be great value for money staying on site had we used more of the facilities.

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Vom Platzbetreiber: Thank you for your review. We’re glad to hear that you found the toilet and shower facilities clean and appreciated the site’s location. We hope that on a future visit you’ll have the chance to explore more of our facilities and enjoy everything the site has to offer. We’d love to welcome you back soon!

Positiv Location, facilities, pitch, swimming pool. It was amazing

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Vom Platzbetreiber: Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the location, facilities, and swimming pool, and that your pitch met expectations. It’s fantastic to know your stay was amazing. We really appreciate your recommendation and look forward to welcoming you back again soon.

Positiv Nothing. We found this park to be very dirty and unloved. The chemical waste area was really bad, not even a water outlet. The waste bin area was dirty and even nappies over the floor. Toilet and shower, use your own. Swimming pool was the only nice thing.

Negativ Motorhome services area. Walking around just is very messy and dirty. This site is not well kept!

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Vom Platzbetreiber: Thank you for your feedback, Marcus. We’re very sorry your stay did not meet expectations, particularly regarding the motorhome services area and site cleanliness. Your comments are taken seriously, and we’ll review them to make improvements. We appreciate you highlighting the pool as a positive.

Positiv The facilities and the on-site pub were nice and the staff are very friendly

plenty of space for the pitch

The pizza in the leisure club was amazing too!!

15mins away from many beautiful beaches

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Vom Platzbetreiber: Thank you for your lovely feedback, Ken! We’re delighted to hear you enjoyed the facilities, on-site pub, and the pizza in the leisure club. It’s great that you appreciated the spacious pitches and our location near the beaches. We hope next time the weather will be just as perfect as the rest of your stay, and we look forward to welcoming you back!

Positiv Nothing

Negativ Bins over flowing and rats near by. Showers not fit for purpose. Outdoor and indoor pools filthy. Shop and reception shutting because a lot of people went home still August. Nice showers been locked up so cannot use. No lighting at chemical disposal. Arcades and pub run down. Waterlogged pitches.

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Vom Platzbetreiber: Thank you for taking the time to share your experience, Cathy. We’re very sorry to hear that your stay did not meet expectations and that you encountered issues with cleanliness, facilities, and site maintenance. Your feedback is taken very seriously, and we will be reviewing all areas you mentioned to make improvements for future guests. We sincerely apologize for the inconvenience you experienced.