Stud Farm

Positiv This excellent site, quiet with good facilities but, best of all, obliging with nothing too much bother, even helping us Jump start our van when it had a flat battery and making sure we were able to make our early morning ferry. Can’t thank them enough or recommend them more highly enough. G&D Mackie

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Positiv Views
Location
Size of pitches
Level pitches
Good grass condition

Negativ Water pressure an issue, expect that's why only 2 male and 2 female toilets and 2 showers.

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Positiv Great views and local walks. Friendly owners. Facilities are basic but perfectly good enough.

Negativ An inbetween price for a tentbox would be nice.

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Positiv It was ok Needed another toilet and shower .Secondary toilet block away from the other one .
Otherwise fine need to advise people it is remote so to take all necessary food and supplies.
Plus wifi would be an advantage perhaps charge 2 extra a week for wifi otherwise ok .
We will be back 😄

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Positiv Campsite was clean and staff were incredibly friendly and helpful. I arrived ahead on my own and had to struggle with the giant tent they helped me out. They cared a lot about everyone staying and the upkeep of the space.
The views were beautiful and it was a lovely calm quite space to spend a few nights.

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Vom Platzbetreiber: thank you for your feedback,
yes the views are beautiful overlooking the Downs and the Sea, many people do choose this site for its peaceful surroundings and the walks.
we do try our best to help people as much as we can to make their stay with us as good as it can possibly be.

if you come again you only need to ask for help, no need to struggle with anything.

best regards

Positiv Cheap with beautiful scenary. Facilities were clean but basic.

Negativ Very low power shower. Wouldn't want to be a girl who needed to wash my hair...

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Vom Platzbetreiber: we do welcome all feedback, good or indifferent.
we have never stated or had a power shower and have a clear open policy on the website which states that we are on top of the Downs and we occasionally suffer from low water pressure so that customers can make their own decision whether to visit or not.
we are making improvements and the toilets are now on a separate system which does help the shower.

Positiv What a view!! The staff were so helpful and friendly- nothing was an issue. Gorgeous local produce delivered to our van in the morning for breakfast. The shower block was clean and comfortable. A great time- thank you!

Negativ The wind!

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Vom Platzbetreiber: Thankyou for your feedback we are pleased that you enjoyed your stay the views of the sea and downs are stunning not many places do you get to see both at the same time, we do try and help in any way that we can, the meat is very local and fresh glad you enjoyed it
hope that you would like to visit us again soon.

Best Regards

Hayley

Positiv Very spacious campsite, with clean sanitary block. Only criticism: flow of water to handbasins was very small, and not hot on first morning (later rectified) Lovely views, and excellent grass surface, comfortable to walk on.

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Vom Platzbetreiber: Thankyou for your feedback our pitches are very spacious over 10mts x 10mts,
with the low flow of the water, we have made improvements to the water system so that the pressure doesn't drop as much when other customers are using the facilities at the same time.

hope you would like to come again soon

Best Regards

Hayley

Positiv Hospitable service ,breathtaking surroundings and good size of pitch with great location

Negativ To windy on the top of the hill but if you prepare than there’s no such thing as wind.

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Vom Platzbetreiber: thankyou for your feedback.
yes we have great views of the Downs and the Sea, glad you enjoyed it.

sorry you suffered with the wind, unfortunately we cant do anything about the weather.
its not always windy.

hope its not windy the next time you come.

best regards

Positiv Pretty views

Negativ Unfortunately our stay at stud farm was unpleasant.

The main road in was closed, the couple running the couple running the campsite were unable to give us directions.

There was a large group who had many children, these children ran riot over the campsite, balls hit multiple tents and everyones pitches. The couple running the campsite were onsite and didn't deal with the issue.

We were also cherrily told by the couple running the site, they were overbooking booking the campsite. There were a lot more pitches then meant to be on the site. This meant that using the toilet and shower facilities became impossible.

The finally straw was when we finally explored new haven, we came back to find a whole in our tent and our dog food eaten. The farmers dog had destroyed our tent.

We had a horrible time at stud farm, and actually left the campsite early. We will never return.

The couple running the site were nice but were not up to the task. The campsite may as well been unmanned.

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Vom Platzbetreiber: thank you for your feedback as it is valuable to us.
Pidding hoe rd was closed as there was an accident with fatalities, as soon as i was aware of this i actually took a drive out to see how long the blockage would be which i was told by the police that it would be a couple of hours, everyone that phoned i gave alternative directions with everyone else having no problems with them.

we didn't see any problems with the children playing their games and didn't witness any part of their toys bothering any ones tents, no one had any complaints, If this customer had problems then i really don't understand why they didn't ring us as I know they had our number, if we had received a complaint we would have delt with it appropriately.

They are mistaken about being overbooked, as i know we wasn't, and we would never ever overbook the campsite. we have a clear open policy on our site that does state we can occasionally suffer with low water pressure during busy periods, and certainly didn't state that it was impossible to use the toilet block.

we are very sorry that the tent was damaged by a dog and apologized to the customer as of course this should not happen, if we could have repaired it we would have, but the damage was too large for us to deal with, we also stated that the camping shop could help which is on the notice board.

we suggested that they e-mail us for a free of charge stay and that i would contact our manager to see if we can do anything more to compensate them.

this was an unfortunate incident of a dog which had managed to escape their owners of which we had no control over, we are not trying to justify anything as of course this should not happen but we did what we could to help and compensate them.

we welcome all feedback good or bad as we do use it to improve our site as much as possible.