Bluebell Coppice Park

Positiv very quiet site, honesty shop, friendly owners/staff, clean toilets and showers.

Negativ lack of grass on grass pitch, and pitch was very small.

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Positiv Everything, very clean with great facilities. First time camping with my grandaughter Bluebell Coppice made it very enjoyable.

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Positiv Friendly site with help on hand if needed. Honesty shop available for treats including marshmallows for toasting. If you need to book a fireplace, go to the site's website for a form. The site was very busy but because it is well designed you do not feel over crowded. Wood walk for the dog to be off lead for a while. Hobby fishing lake at no extra charge but no luck this time. The WiFi was not strong but there was an option to buy, which one of us did and it was much better.

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Positiv Everything

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Positiv Helpful staff
Honesty box for wood/ kindling, slushies and ice lollies
Selection of books/ games/ DVDs
Wildlife
Wooded area and lake area to explore- good for kids

Negativ It was busy ( but it was mid summer so obviously going to be busy) most people kept to the quiet time overnight
Wifi was mis advertised - free at reception but had to pay on campsite itself- not well advertised on pitch up

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Positiv Campsite very secluded. Lots of amenities on site, coffee machine, books, DVDs, snacks, drinks, firewood, kindling, marshmallows, skewers… you name it! Beautiful little nature walk and a lake at the bottom of the site. The staff were incredibly friendly! We arrived quite late due to an accident on the M25, and the staff were great and very accommodating.

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Positiv The site itself is as described the staff pleasant and friendly but need to do a lot more attention to det7

Negativ The amount of showers and toilets were inadequate for the amount of guests 3 showers &1 described as a family &disabled room were disgusting they were filthy I didn't see anyone clean them in the time we were there but there was a mop bucket with brown water & filthy mop in a corner for4 days 2 toilets were also not clean people queueing outside ? We left a day early couldn't stand it longer

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Vom Platzbetreiber: Really sorry you didn't enjoy your stay or find time to come and talk to us but it is important that some of your comments are addressed:
1. We have 11 lodges all with their own toilets and showers a further 12 camping and glamping pitches with ensuite and 4 toilets and 3 showers in the common areas Making 27 toilets in all on a small site. Far more than any of our nearest competitors.
2. We employ 6 cleaners and 3 full time wardens, our toilets are deep cleaned at 10 am each day and checked throughout the day on an hourly rota, the water in the communal areas mop buckets changed and new cleaning fluid applied twice a day. Despite signs to the contrary some campers especially in the height of the summer holidays, do walk into the shower rooms with shoes on and make a mess that they don't tidy after them selves but it will never be more than a short while before one of our staff will be seen moping it back to cleanliness.
Difficult on that basis to see that the comment made albeit your opinion may not be exaggerated being kind. We try very hard alongside our great team to look after our guests and disappointing to hear when we fail one.

Positiv We stayed in one of the lodges which was lovely, the photos don't do it justice, it's much nicer than you can tell! The location was lovely, surrounded by trees, and really easy driving distance to nearby places like Battle. It seemed like everyone there respected the site rules, at 10pm everything went silent! There's clearly been lots of investment into making the site lovely!

Negativ Some information could have been better. You can order fresh croissants in the website before you go, but there's no info on how or where you actually get them, and it turned out there was no reservation or names, and I think the ones we ordered must have been picked up by someone else since they were all marked 'for sale' and what we ordered wasn't there. However, the staff did say they were happy to make more!
WiFi was available, but only near the cafe (which our Lodge was not), with a paid option run by a third party, using a payment method that seemed a bit dodgy and needed a phone call to sort out, which we didn't have phone signal for (if we did have signal we wouldn't have needed the WiFi after all). We actually had to leave the site to go somewhere with signal so we could sort it out.

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Positiv Beautiful surrounding countryside, lots of wildlife and space for kids to play, great shower and toilet facilities, very clean. Very friendly owner.

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Positiv Very nice campsite in the middle of the woods! So much green around and very spacious places to stay!

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