Sunny Side Touring Park

Positiv Beautiful park. Lots of touring caravans with no one in them so this day was really quiet which we loved. Friday and Saturday there were a few people. This is mid September.
The staff at Coole fisheries are amazing. Answered enquiries immediately via messenger. Food amazing and bar and grounds so pretty and vast.

Negativ No one at the shop or reception so have to phone for any enquiries like password to wifi. No one about to help. Snack van never opened as specified either. I did email to ask but no one answered.
Disabled shower is useless. Too small for my carer to help me and seat out of shower not inside which is pointless.Shower comes on for a few seconds so impossible to wash plus no removable shower head.
Disabled toilet is ok I guess but barely.
The worst thing which is common but such a problem for wheelchairs is that it’s impossible to get across. I managed to get across the grass and some empty caravan pitches at the fishery and make it to the pub but never got to see the lakes.
There’s also a grass section in the middle so children congregate and play games and squeal which drove me mad
For £42 a night I would have expected better customer service and better facilities for disabled people

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Vom Platzbetreiber: Thank you for your review Kaz
I'm Sharon the owner I'm also the one who answered you back on messenger about the bar opening times. My number is on the website and office door so customers can ring at anytime. Unfortunately our wardens retired a couple of weeks ago so its only me running both sunnyside and coole acres fishery as the same business . Phill was helping me out he's very polite and try's to help as much as he can.. I'm so sorry that you disliked your stay with us but at least you likes the fishery side... We do not have the catering van anymore only the bar and café and you enjoyed the food there. In regards to the hard standing unfortunately that's what our local authority's passed us for so out of my control We are a family site so would expect for kids to be playing around. Hope you try us again in the future xx

Positiv Very welcoming. Nice size fully serviced pitch. Everywhere very clean and tidy. Very peaceful location, some nice walks from site to the marina or if you want bit longer along the canal into Audlem. Had Sunday lunch in the Stagger Inn the onsite pub, it was delicious and very reasonably priced.

Negativ The showers were nice and hot but they don't stay on at all. Had to keep my hand on the push switch on shower to keep it on which is a bit annoying when trying to wash.

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Vom Platzbetreiber: Thank you for your review very kind words
and in regards to the showers we have a plumber looking in to this problem xx

Positiv Nice site, with a pub that sells food. Close to plenty of walks and local towns

Negativ Shop and catering van wasnt open much in Sept this year so had to purchase breakfast from the pub which is quite expensive. Easily resolved by being more prepared though.

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Positiv Whole site

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Positiv Lots of space, electric and fresh water, nice bar, clean toilets and showers which were hot,lots of walks and lakes to go fishing, washing facilities washing machine and place to wash dishes etc.

Negativ Childrens play area very small

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Positiv A lovely quiet site with beautiful canal walks the shower block was spotlessly clean pub on site was a bonus had entertainment and food…A special mention must go to the owner/staff who went out of their way to help us out 👏

Negativ Nothing

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Positiv Clean toilets and showers. Food van was good for snacks throughout the day and breakfast was good.

Negativ Not child friendly at all

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Positiv Stunning clean site, friendly staff, very welcoming and plenty around to do.

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Positiv Facilities are clean. Nice food van serving breakfast sandwiches.

Negativ Not very child friendly.

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Positiv The site was beautiful and well maintained onsite bar which served food..staff were friendly and made you feel welcome

Negativ Confusion over the fishing...pitch up says guests can fish at a cost....Nope that wasn't the case..on arrival we was told we couldn't fish 2 of the lakes as they were fully booked that you have to book in advance..pitch up doesn't state that...very disappointed

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