Hatfield Outdoor Activity Centre and Campsite

Positiv Facilities second to none. Staff amazing

Negativ Nothing. All great.

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Positiv The Aqua Park was a great success with my sons and their friend. Shame about the rude young girls who work there. They didn’t tell us that the wet suit zip went to the back. I got all 3 boys ready for a young girl to then walk past and say in a rude tone there on the wrong way round you need to take them off. Smirk and walk off.

The young lad who served us at the outside food area looked like he didn’t want to be there. He was also very rude in his mannerisms and tone. The cafe area was a mess. Food all over tables.

The people in the shop were lovely and friendly. Was a good little shop too.

The campsite was ok for a quick overnight stay if you’re doing activities but not somewhere we’d want to stay at again. Was full of gangs of girls roaming around causing bother. Our boys were riding around on their bikes and girls kept blocking the path with their arms out trying to stop them and then making fun of their accents even though we’re from Yorkshire and they were from Manchester 🤣 Who knows where the parents were.

We will go back for the activities but not stay over. We’re also going to invest in our own wetsuits as the ones we were given had holes in and the experience of getting them and putting them on was very stressful and not very nice. Was total chaos!!

Negativ Staff in the Aqua Park
Staff in the food area
Campsite

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Positiv Nice site. Loads of activities.

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Positiv Good location and facilities. Superb water attractions.

Negativ The pitch itself wasn’t even. Looked like the dog was digging holes before us.
Also the electrical hook up was tripping and we couldn’t get any electricity. We’ve reported the problem but no one turned up to fix it.

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Positiv The site has loads to offer. The toilets and showers are cleaned regularly. Theres a onsite shop which is priced fairly. Free WiFi with no buffering, and the staff go above and beyond what's required.
My younger one (aged 4) loved the park, paddle boats and kayaks. And my older kids (age 9 and 15) loved the aqua bounce and jumping in the lake from the kayaks.
Theres also axe throwing, rock climbing and other activities available.

Negativ Nothing. Love this place

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Positiv The spacious pitches with plenty of sun and shade from the trees. Had your own little area. Pitches were really flat and good ground. The toilets and showers were kept clean. Super friendly and helpful staff. Great little shop literally had at least one of everything you could need in the tiniest space! It felt safe for the kids to walk around and there was a lovely little wooded trim trail style park.

Negativ There was a bit of litter left from the previous occupants and a dog mess. Wasn’t much, but a bit of a put off from the start. Could hear the hum of traffic in the distance but I guess unless you’re out in the country you’ll get that. It was fun for a night or two.

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Positiv Nothing to be totally honest

Negativ Very expensive to just park on grass all the water activity’s are open to the public so everything was fully booked for the weekend so basically paying £97 to park on some grass .. reception staff was very young & very rude put us on the pitch 1 which was all unlevel grass with holes and loose stones asked to be moved to somewhere better for 1 year old moved us to middle part opposite which was better for the children but with all the activity’s been fully booked if we knew we would not of booked to stay here . Toilet and shower block was filthy never seen a cleaner once floors were so mucky . Stayed on so many sites even wild camped and this was by far the worst

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Positiv We had a large pitch tucked away which was great for us.

On a whole the site does what it says on tin!

Be mindful Hatfield doesn’t really have a town to walk around we walked in which was a nice walk through a big field but other than 2/3 pubs there isn’t anything else. We ate in the bay horse which was spot on but I’d recommend booking.

You can hear the motorway we knew this was a possibility due to the location, through the day it wasn’t an issue but if your a light sleeper take earplugs.

Negativ Not necessarily disliked but improvements could be made:
- the showers would benefit from a thorough clean not just a mop out (the mop is also filthy) the floor and walls need a good scrub. If this happened the facilities would be spot on. Have some squeegees available for people to use to help keep the floors dryer and therefore cleaner.

- toilet rolls need to be replenished in the cafe/bar area more frequently and the bins emptied.

- we searched all over for some bricks to raise the disposable BBQ off the ground, if each water point had a small stack it would be much better improved.

- whilst we didn’t partake so this is purely observation only, usually activities such as the climbing wall are lead by enthusiastic instructors but I have to say the kids looked bored and there was zero enthusiasm heard or seen I’d be disappointed if I’d signed my kids up to it.

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Positiv Clean lovely family campsite, great facilities and feel you can let the kids wander off safely as it’s not too big, the lake is great for activities and the deal they had on with the inflatable aqua park with buy one get one half price, meant it wasn’t too expensive. The camp shop is a great little shop and seem to think of everything .. and the cafe/window hutch serving food was a hit with my kids who loved their curly fries and pizza

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Positiv Great little site, good shop on site but obvs we were here for the Aquapark!

Negativ Showers could be a little better designed, water always on the floor leading to dirt

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