Burnt House Caravan Park

Positiv We have just returned from Burnt house caravan park, nice quiet site , dated shower block but adequate and clean , very friendly and helpful groundsman who greets you and makes sure you have all the information you need and also he checked in with us later to see that everything was ok for us , also very friendly and helpful season tourers only to happy to meet and greet, local bus on the main road from the site (hourly) into Whitby we used very handy didn’t t have to worry about parking in Whitby, would highly recommend, and we wouldn’t t hesitate to return.

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Positiv This is a lovely, peaceful and well looked after site. We were in a campervan with a large awning and had a good spot to pitch up, almost opposite the Leisure room which had a table tennis, pool, games, jigsaws , books and DVDs. The toilets maybe dated but they are clean.

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Positiv location- close to Whitby but still near to the moors. Good value for money as it came with electric and water supply for £30 per night.
The static caravans on site were well kept and looked after.

Negativ This place loves a good warning/ rule sign! Signs are everywhere! telling you of all the things you're not allowed to do, it didn't feel very welcoming! £5 charge for 1 dog was excessive, especially when there are signs everywhere instructing you to walk your dog off site. adult only site but then has a kids play area? its ok though, this was covered in warning/rule signs too.
toilet facilities were poorly installed around 30-40 years ago. really need updating and cleaning. the only thing clean and up to date in the toilets were the rules signage. if you're going to lay a concrete pad for caravans and motor homes, take 5 mins to make sure its level...
having to arrive by 7pm is annoying too. we advised/asked/agreed with the owner we would be late, only for the warden to call at 17:25 to ask when we were going to be there. not a chilled place to be for a holiday.

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Positiv Manager was very helpful - 5stars for the site manager

Site was very smart and tidy
Toilet block was clean and tidy
Shower was adjustable with plenty of flow
Quiet site
A little high on price but still good value overall

Negativ Requested 2 pitches together -
We were told to ask when we booked in
this was allegedly no problem till we arrived to find seasonal caravans at alternate pitches
So we could never have stayed together with our friends
(what a rip off)
Payed £5 per night for the dog but had to walk it off site
(what a rip off)

1 star for the back office staff who got our booking wrong and told us it was no problem to have 2 pitches together

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Positiv Lovely peaceful site, well maintained. Welcoming arrival from the gentleman who checked us in.

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Positiv Freundlicher Empfang. Ordentliche Stellplätze, super günstiger Preis.
Sehr guter und freundlicher Mann im Duschhausservice Reinigung!

Negativ Lärmende! Kinder. Bellende Hunde und dazwischen Erwachsene und Kinder mit 20kmh Scooter!

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Positiv The site was very well maintained by Steve the site manager. We found the site so quiet and relaxing.
Steve was so helpful and welcoming.

Negativ Nothing.

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Positiv Loved every minute of this beautiful maintained campsite

Negativ Nothing

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Positiv The silence but you can still hear the A road

Negativ The toilets were from the 1970s very very outdated the pitches were on top of one another but spacious, we were given a option of two pitches no5 and no14 took no5 as no14 wasn't fit for purpose and shouldn't be classed as a pitch.
This is more a statics location no views of the coastline or countryside just the backsides of statics.
This was also supposed to have been adults only yet we had children running around the park for the three days we were staying.
I don't normally review but had to on this occasion and I feel like I am moaning and that's no me!

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Positiv Nice and clean site only stopped for one night but will use again

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