Crimdon Dene Holiday Park

Positiv Friendly Reception Staff.

Negativ Sharing the Touring Site with people from the Travelling Community and their feral children. even the Site Security left them alone.

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Positiv View was lovely

Negativ Toilets in club house

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Positiv Very freindly staff and heplful

Negativ Was not the best pitches very close together and not very tidy as we got to our pitch the was a lot of children running around and riding electric bikes/scooters not a quiet site. As we only booked the site for a quiet few days and pool. not as close to the beach as I thought. When contacted the park resorts main off they was not helpfull and didnt understand the situatiuon that had happend.

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Positiv Beach was nice, staff friendly

Negativ Where do I start, there were two caravans behind us number plates removed, looked like permanent staying, one had family screaming and shouting at one particular girl one was dragged out van crying, dogs wandering around by themselves, and dirty shower blocks actually disgusting (worst I've ever seen)

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Positiv Everything close to the pitch.

Negativ Scruffy small pitches
Litter left by other residents not picked up.
Kids braying on the side of the caravan at 11.30 shouting OPEN UP !!!
Entertainment needed updating.

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Positiv The politeness of the receptionist who told me that I could have shown my bank card on checking in after being told I had to share my personal information with a 3rd party beforehand because it could effect my stay.

Negativ Was told I need to scan my photo I.D before my stay and was told just something with my name wouldn’t be enough. Very angry that other people showed something with their name on. Anyone could enter the camp from the beach without I.D

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Positiv all facilities were within a couple of minutes of the touring area. Decent toilet / shower block, decent little shop on site, entertainment complex was good.

Negativ Despite the clear T&C and notices saying they do not accept large vans / work vans etc, it was very clear that a number of pitches were using large work vans, with large caravans. The large group of people in said vans were noisy, playing music, letting their young children drink alcohol, shouting, fighting etc. The site has a reputation, and it didn't dissapoint.

Also, the pool was so full you couldn't even swim. They let far too many people into the pool at once so there is only room to stand, so it wasn't enjoyable.

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Positiv Shop on site
Showers

Negativ On arrival it wasn’t obviously straight away which way to turn and the parking bay for tourers wasn’t long enough for a car and caravan- the fact there was a rut on the end showed us that lots of other people before us had the same problem.
The corner we had to go round to our row was too tight for a car and caravan.
Then when we got to the pitch we found there was a steep curb to mount to get the car off the road. Without a motor mover we would have struggled to get the caravan on the small length of lowered curb.
We were glad it was dry because instead of level grass, gravel or shingle to step out on to, we had a few scalpings in a big dip, so if it had rained we would have been stepping into a muddy puddle.
Toilets were fine when we arrived on Thursday, but needed more regular cleaning when busy on Friday and Saturday.
Despite watching two men picking up rubbish I could still count six small bits of rubbish left around our pitch after we left.

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Positiv Everything swimming bingo beach walk staff were friendly

Negativ Can never book swimming on the app

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Positiv Nothing - we did complain about our issues and the staff were lovely but unable to resolve problems.

Negativ Rubbish around site, pitched on top of one another. Absolutely no disabled facilities despite claiming there was. A larger toilet cubicle either a broken tap and not disabled shower doesn’t equate to disabled facilities. Very noisy site. Drunk holiday makers and the smell of cannabis. Awful. I felt very unsafe.

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