Lady's Mile Holiday Park

Syntes om Pitch was in a great spot.
The site was very clean.
Staff extremely friendly.
Great facilities.
Very family friendly, great for kids.

Syntes ikke om Possibly not the best place for us as a child-free holiday, personal preference.
Paying extra for WiFi

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Syntes om Pitch sizes were excellent

Pools were a good size and well run

Bars were well stocked, reasonably priced and well staffed

Shower and toilet blocks were clean and spacious

On site shop offers a bit of everything and is very reasonable

Entertainment at the Marquee Bar every evening was varied, high quality and free!

Syntes ikke om Loop road in front of our pitch which had a constant stream of either cars or kiddies on their scooters and bikes, but other fields and areas of our field didn't have that, it was purely our fault for picking that spot

WiFi service wasn't great

Tap water tasted a bit funky

Electric supply app didn't work and took a trip to customer service to organise but was sorted very quickly and the electric allowance was more than ample

No camp fires permitted

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Syntes om The entertainment at the marquee

Syntes ikke om Cramped, the tents were too close together, and on some pitches the electricity didn’t work.

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Syntes om Great pitch size
Clean facilities and plenty of toilets/showers
Lots for the kids to do

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Syntes om Friendliness of staff, facilities available, closeness to beach, camping pitches are huge, pools are fun.

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Syntes om Entertainment
Although old everything is kept very clean

Syntes ikke om Lack of pressure in showers, not enough water points for tourers and tents.

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Syntes om Loved the entertainment, the rockstar guys work there socks off and always give it 100%
Loved the outch sizes and that you could pick where you wanted to be. Facilities were lovely and clean, pools were a lovely temp. Overall we had a lovely time here.
Dan was my kids favourite he was super good with my boy who's got learning disabilities.

Syntes ikke om The club house on some nights was really cold. I understand that the stage has to be cool for the rockstars, but it did get quite chilly at times.
The entertainment was amazing just the mics were very echoey and sometimes you couldnt hear what they was singing.

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Syntes om Good sized pitches. When you turn up you can pick which pitch you like. The reception staff was friendly with explaining all the different fields to choose from. Marquee at the top was lovely singers or entertainment every night. Walking distant to dawlish Warren.

Syntes ikke om None

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Syntes om The reception staff and Rhyan were lovely, and so was the pools.

Syntes ikke om My biggest complaint isn't the actual place itself, it's the clientele! First night, I was verbally assaulted, just for quietly cutting through the hedge opening to go to the toilet at night. The language was appalling in front of my 11-year-old son. Second night, my kids were playing tag with some other kids they'd met (9.45pm), only to be screamed at, called the C word, and told they should be in bed! They're on their holidays, not glued to a screen, doing what kids should be doing on holiday. There was a gang fight which resulted in armed police being called, the list goes on. In the end we paid an additional £400 to upgrade from camping to a caravan to get away from where we were. Granted it's not the site's fault, but nevertheless, it gave us the worst holiday we've ever had.

As for the food, don't bother. We spent over £80 on our first night to get chicken that could literally bounce off the floor, it was so rubbery. My kids even saw the kitchen staff eating food from customers' plates. That in itself is a major food hygiene concern. Then there's the 50-minute rule in the pool. You can't even book until the day itself, and if you're not online the moment bookings open at 9.30am, you can miss your preferred time slot altogether. You pay a lot of money for these holidays, and 50 minutes simply isn't enough.

I also think holiday parks need to be far more understanding when it comes to prescribed medication. I have a legally prescribed medical cannabis vape, which produces little to no smell. After someone complained, security arrived as though I'd committed a serious offence. I was then told it would be "preferred" if I took my medication off-site. In the end, I had to buy a toilet tent, set it up beside our caravan, and hide away every time I needed my medication.

That is not how anyone should be made to take legally prescribed medicine while on holiday. No one should feel embarrassed, singled out, or forced into hiding because of a treatment prescribed by their doctor. We came away to relax, grieve (my father died) and make happy memories as a family, but instead we left stressed, upset, and hugely disappointed. Sadly, despite the facilities themselves being good, the overall experience means we won't be returning or recommending this holiday park to others.

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Fra bestyreren: Thank you for taking the time to share your feedback. We're very sorry to read that your holiday did not meet your expectations, particularly as you were visiting during such a difficult time for your family.

It's lovely to hear that our reception team, Rhian, and the pools made a positive impression, and we'll be sure to pass your kind comments on to them.

We're disappointed to learn that aspects of your stay were affected by the behaviour of other guests. While we do our best to provide a safe and enjoyable environment for everyone, we're sorry that your experience was impacted in this way.

We're also sorry to hear your comments regarding the food and your swimming experience. We take all feedback seriously, and your concerns have been shared with the relevant teams so they can be reviewed.

We appreciate you bringing your experience to our attention. Although we're sorry to hear you don't feel able to return, we do genuinely value your feedback as it helps us identify where improvements can be made. We wish you and your family all the very best for the future.

Syntes om Absolutely a lovely Clean Park. Very friendly and helpful staff. Everything there, washer's, dryers, hairdryers, showers and baths. Shop, lots of entertainment. And best of all very reasonable prices.
Would recommend

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Fra bestyreren: Thank you for taking the time to leave such a wonderful review Hayley.

We are delighted to hear you enjoyed your stay and found the park clean, well maintained and great value for money. It's especially pleasing to know our team made you feel welcome and that you enjoyed the facilities, entertainment and on-site amenities.

Thank you for your recommendation. We look forward to welcoming you back to Lady's Mile again soon! 😊