Stream Valley Holiday Park

Syntes om Very small so little noise

Syntes ikke om Pitches aren't clearly marked which led to people setting up their second tent, chairs and cooking equipment on top of our tent. It felt dangerous and more like being crammed in at a music festival. No hand soap in the toilets for the entire stay and no one on site to speak to about issues, phone wasn't responded to.

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Syntes om Secured locked gate at the entrance (code operated), friendly staff on site.

Syntes ikke om Septic tank onsite very bad smells all the time, grass pitch not suitable for pegging, solid ground under 3 inches of soil. Most of my pegs bent. Very small area of camp site not much options to change pitch. Pitching area too small for a family tent. £1 charge for a shower which do not always work. My 3 bank cards didn’t work on the shower.

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Syntes om Quite small park with about 20 pitches of a good size. It reasonably close to main town and small village just down the road.

Syntes ikke om There is No tv signal, and the toilets are very small, but clean.

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Syntes om Great friendly site, we have been going there for years. No problems in going back. We have seen improvements over the years.

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Syntes om Quiet site.

Syntes ikke om Small pitches, with a caravan struggle to park the car.
Constant smell of sewerage .
Only 1 small toilet and 1 small shower and you have to pay £1 for a shower, ladies, don’t try and shave anything in the shower, you will be left high and dry, literally.

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Fra bestyreren: Thank you for taking the time to leave your feedback.

We're sorry to hear that your stay didn't meet your expectations. The sizes of our pitches are clearly stated on all of our listings to help guests choose the most suitable pitch for their setup. If you were experiencing difficulty parking, we would have been happy to assist had we been made aware during your stay.

We're also sorry to hear about the sewerage smell you mentioned. We always aim to provide a pleasant environment for our guests, and if this had been reported to us at the time, we would have investigated and done our best to resolve the issue as quickly as possible.

Our facilities are described in our listings, including the shower charge, which helps us cover the cost of providing hot water. We appreciate that facilities may not suit everyone's preferences, and we value all constructive feedback as it helps us continue to improve.

Thank you again for your comments, and we wish you all the best in your future travels.

Syntes om Quiet site, friendly staff, great location, good facilities.

Syntes ikke om Nothing to dislike

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Syntes om Quiet well maintained site. Owner very helpful and friendly.

Syntes ikke om Nothing

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Syntes om Lovely small site, well maintained and good toilet and shower facilities. Only a short walk to local shop and pub. There is also a chip shop, which is mainly open on weekends. It's a 15 minute walk into Penzance or there is also a bus stop which is a 5 minute walk from the site. The site owner is very friendly and helpful. Overall a very enjoyable stay and will definitely return.

Syntes ikke om Nothing really.

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Syntes om Great pub within walking distance

Syntes ikke om The shower and loos are really poor. There is only one shower and it is a weak domestic electric shower that is temperamental and can go hot and cold leaving about 3 seconds at a time to stand under. The shower is a trickle. The showers were not cleaned properly regularly. The shower was £1 a tile and I was expecting something decent. A proper shower is fundamental when you are showering
We were told when we arrived that they did not like cats being parked on the grass with a tent but as the website suggests you park with your tent we did, but we were told we’d be asked to move them if it rained

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Fra bestyreren: Thank you for taking the time to leave your feedback.

We are sorry to hear that you were disappointed with the shower and toilet facilities during your stay. We were not made aware of any issues with the shower while you were on site, as we would always do our best to investigate and rectify any problems as quickly as possible. We also take cleanliness very seriously, and any concerns raised during a stay would be addressed immediately.

Regarding parking, cars are absolutely welcome to be parked alongside tents on the grass. As part of our arrival information, we simply advise guests that during periods of wet weather we may suggest moving vehicles closer to the tarmac areas. This is to help prevent vehicles from becoming stuck and to avoid damage to the grass, which can impact the experience of subsequent guests.

We appreciate your comments, as they help us review and improve our facilities and guest experience.

Syntes om A lovely neat and quiet site within a very short stroll into the village where there was a convenience store, excellent fish and chip shop where food is cooked to order and a dog friendly pub.
Only 1 mile walk/ bike ride into Penzance.
We were greeted by a very pleasant gentleman who was looking after the site whilst owners were away, very few pitches occupied on arrival so we were able to choose our pitch.
All facilities were very clean and easily accessible.

Would definitely return if this way again.

Syntes ikke om Not a dislike as such but only had 1 shower which if site was busy might have a bit of a wait to use. Also as one of us has mobility and balance problems the shower cubicle was a bit small and nowhere to sit hence 9/10 scoring, fortunately we had a foldable stool which just fitted.

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