Holywell Bay Holiday Park

The location is fantastic for exploring Holywell Bay. Our stay was towards the end of the season so the pool and slide were closed unfortunately, the climbing frame park was well maintained. We didn't use the bar/entertainment facilities but did spend some time in the amusement arcade where the staff were extremely friendly and helpful.

On the first morning there was no hot water in the women's shower block so I had to endure a Wim Hof experience, this was resolved by day two thankfully. I'm told that the men's facilities were fine and had hot running water. We were aware of the lack of wi-fi at the site and I'm assuming that this has been looked in to but if anything could be done to bring connectivity to the pitches it would hugely improve the site.

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Pitches were fine but dogs mess all around, not good at all.

Staff very helpful and friendly. Site was clean, bar and entertainment was good, we won quiz on our first night.
Local taxi service very good.

Location, no phone or network signal

Toilets and shower facilities , location

Slide was not working in the outdoor pool, you can’t pay with card at pub, no internet available only you had to pay for it, opening times not matched for the arcade, unfriendly staff at the bar

Good location, very close to Holywell Bay beach which is stunning.

Good access to site, head directly to pitch allocated once check-in completed online.

Touring pitches are of a good size, water located on each pitch with plenty of waste/Elsan facilities within easy walking distance of any pitch.

Reception staff were not very helpful when we enquired about local amenities, off-site. Despite being given inaccurate information, there is a great beach bar, GullRocks Bar, located literally five minutes off-site heading towards the beach. There us also another pub within walking distance, but we found this to be very expensive in comparison.

When we booked in February we were never advised WIFI would be chargeable. This cost £17 for the week. Without it, you are pretty much helpless as there is no phone signal on site whatsoever.

We never accessed the pool once. Arrived on site to see a booking system had been implemented, permitted 1 hour usage per day. Bookings could not be made via managing our booking online, this was a local measure implemented. Appalling and no rationale provided.

The facilities on site were very tired, albeit cleaned regularly.

We did try to get a drink from the bar one night, to be totally ignored for 15 minutes and then advised to download an app to order food and drinks.

Workers on-site didn't observe the speeding limits and we saw many maintenance vehicles speeding excessively, not really what you need if you have you ones with you.

Location next to beach
Pool and water activities
Shop

Dated facilities
slide broke until last day
Dated main Complex
Poor evening entertainment
Very Expensive

as this was our first motorhome holiday,we were pleasantly surprised by the size of the pitch.facilities were available as advertised ..however please see comments below.

toilets were disgusting and left dirty.we didnt see any evidence of cleaning..although showers were roomy..again dirty.was looking forward to swimming pool but had to book a slot which was next day and clashed with other plans..plus slide wasnt working.didnt use the club as the app was a nightmare as was advised by staff had to use and was unable to order food or drink.so went elsewhere which was expensive and inconvenient .i had to get my phone wiped upon return as app caused virus.for the money i paid and very angry as we stayed on much cheaper sites which put holywell to shame regarding hygiene.holywell was supposed to be the highlight of our stay in cornwall .i feel ripped off and will never return or recommend to anyone with or without children.

Nice level motorhome pitches.
Easy walk to the beach, which is fabulous
A site suited more for families with children.

No phone signal and no tv reception.

Everything

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We loved the site all staff were so friendly and helpful

A little dissapointed in the cleanliness of the ladies toilet blocks but on the whole a brilliant site