Camping Cristal D'Opale

Em va agradar The fact we only stayed 1 night

No em va agradar NO ELSAN POINT its in small print that you can use their sister site but how far is that??
Very abrupt girl on check in
Pitches all sand had to park right on side so we didn't get stuck as saw many campervan s getting stuck
Poor toilets and showers filthy
Very noisy..silly young staff in buggy with megaphones driving up and around so called pitches shouting what was on in site
If only staying 1 night don't get conned in to deposit 100 euros for key fob
Dont book early ferry next day as exit barrier only open at 8 am if u don't have key for
Would not recommend

El recomanaria als amics Hi tornaria a anar

Del gerent: Thank you for taking the time to share your feedback.

We are sorry that your one-night stay did not meet your expectations. We would nevertheless like to clarify a few points.

Our campsite is located in a natural environment, directly by the dunes and the sea. The sandy pitches are therefore part of the natural character of the site. Depending on weather conditions, the ground can also be softer, which is why we recommend choosing your pitch carefully. Our team is always available to assist campers if needed.

Regarding the toilets and showers, they are cleaned several times a day. As with any shared facilities, their condition can unfortunately vary depending on how they have just been used by previous guests.

The person travelling around the campsite with the loudspeaker is our activity leader, whose role is to inform guests about the activities taking place on site. July is a lively period, with many families enjoying the activities offered by the campsite.

Regarding the access arrangements, our reception is open continuously from 8:00 am to 6:00 pm, 7 days a week. We believe these are fairly broad opening hours and allow our guests plenty of flexibility for their arrival and departure. Access outside these hours is possible with the appropriate access fob.

As for the €100 deposit for the key fob, this is simply a security deposit and is fully returned when the fob is handed back.

Finally, the possibility of using the facilities at our sister campsite is indicated in the information provided to guests.

We regret that the atmosphere and natural setting of our campsite did not meet your expectations, and we wish you a pleasant continuation.

Em va agradar De ligging

No em va agradar De koude douche en het vieze kapotte sanitair

El recomanaria als amics Hi tornaria a anar

Em va agradar De camperplaats, de nabijheid van de zee. Winkels.

No em va agradar Douches, vuil en weinig water'
Zelf niet oke dat dit betalend is.
De eerste camping waar wij moeten betalen voor douches en dat er dan nog eens geen water uit de kranen komt.

El recomanaria als amics Hi tornaria a anar

Em va agradar De locatie, de speeltuin. Prachtige omgeving als de plaatsen netjes zijn.

No em va agradar Het sanitair en de algemene toestand van de camping, restaurant en plaatsen erg rommelig. Toiletten/ douches krijgen weinig aandacht en zijn niet schoon. Je ziet dat er al geruime tijd niet gepoetst is. Jammer.

El recomanaria als amics Hi tornaria a anar

Del gerent: Hartelijk dank voor uw feedback.

We zijn blij dat u genoten heeft van de mooie ligging van onze camping, de speeltuin en de prachtige natuurlijke omgeving.

Het spijt ons dat de sanitaire voorzieningen en de algemene staat van de camping niet aan uw verwachtingen voldeden. We willen echter graag verduidelijken dat onze sanitaire gebouwen meerdere keren per dag worden schoongemaakt door onze medewerkers, vooral tijdens drukke periodes. Daarnaast is één van onze sanitaire gebouwen onlangs volledig gerenoveerd als onderdeel van de voortdurende modernisering van de camping.

Bedankt voor uw opmerkingen. Ze helpen ons om onze dienstverlening verder te verbeteren. We hopen u in de toekomst opnieuw te mogen verwelkomen.

Em va agradar Preis/Leistung ist gut.

No em va agradar Für einen besseren Zustand der Sanitäreinrichtungen (Duschen/Toiletten),
würde ich gerne auch etwas mehr bezahlen.

El recomanaria als amics Hi tornaria a anar

Em va agradar Great location.
Laid back vibe.

No em va agradar WiFi did not cover the whole site

El recomanaria als amics Hi tornaria a anar

Del gerent: Thank you for your review!

We’re delighted that you enjoyed our great location and the relaxed atmosphere of our campsite.

Regarding the Wi-Fi, please note that it is a paid service provided by an external provider. Coverage may vary depending on your location within the campsite. If you experience any difficulties during your stay, our reception team is always happy to help and provide assistance.

We hope to welcome you back for another relaxing stay by the sea!

Em va agradar Good location for the small town with bars and restaurants and the nice sandy beach

No em va agradar The toilet and shower facilities were disgusting the toilets were covered in poo, looked like they hadn’t been cleaned in a long time the wash sinks and showers were dirty, the pot wash areas outside were filthy they definitely are not cleaned regularly, the cleaners just swill out the shower block and fill up the toilet rolls. The pitches are in amongst sand dunes so are quite uneven and easy to get stuck we saw afew people having to get pulled out. This site could be amazing the pitches could be cleared and levelled even if was just to add some flagstones to park on.

El recomanaria als amics Hi tornaria a anar

Del gerent: Hello,

Thank you for taking the time to share your feedback.

We are pleased that you enjoyed our location, with its easy access to the town, restaurants, bars, and the beautiful sandy beach.

We are sorry to read that the sanitary facilities did not meet your expectations. Our toilets, showers, and washing-up areas are cleaned several times a day during the high season. However, their condition between cleaning rounds can unfortunately depend on how they are left by previous guests. We take your comments seriously and will continue to monitor these facilities closely.

Regarding the pitches, our campsite is located in a unique natural setting among the dunes and pine forest. The sandy terrain is part of the site's character, and while it may require extra care when manoeuvring vehicles, our team is always available to assist if needed.

Thank you for your constructive suggestions. We are continuously investing in improvements to the campsite while preserving its natural environment, and we appreciate your feedback.

Kind regards,

The Camping Team

Em va agradar They had an electric adapter that we could use.

No em va agradar No hot water in the shower or for washing up.
Sinks for washing up were really dirty.
The campsite looks a little unloved, does not look like the photos.

El recomanaria als amics Hi tornaria a anar

Del gerent: Hello,

Thank you for taking the time to share your feedback.

We are pleased that we were able to help by providing you with an electrical adapter and that this made your stay easier.

We are sorry to read your comments regarding the hot water and the washing-up area. During your stay, we did not receive any report of a hot water issue, and our facilities are checked regularly. We also clean the sanitary facilities several times a day; however, their cleanliness can unfortunately depend on how previous guests leave them between cleaning rounds.

As for the appearance of the campsite, we are located in a preserved natural setting, between the pine forest and the dunes. We strive to maintain this environment while respecting its natural character, and the photos on our website reflect the different areas and accommodations available.

We appreciate your feedback, as it helps us continue improving our services, and we hope to have the opportunity to welcome you again in the future.

Kind regards,

The Camping Team

Em va agradar Accueil agréable et souriant, camping avec beaucoup de calme.

No em va agradar Le terrain sablonneux et caillouteux permet difficilement l'installation d'une tente, les végétaux très denses ne sont pas du tout entretenus.

El recomanaria als amics Hi tornaria a anar

Del gerent: Bonjour,

Merci d'avoir pris le temps de partager votre expérience.

Nous sommes ravis que vous ayez apprécié l'accueil de notre équipe ainsi que le calme qui règne dans notre camping.

Concernant vos remarques, notre camping est situé dans un environnement naturel, au cœur d'une forêt de pins et sur un sol sablonneux, caractéristique de notre région. Si ce type de terrain peut parfois rendre l'installation d'une tente plus délicate, il fait également partie du charme et de l'authenticité du site.

En ce qui concerne la végétation, nous veillons à préserver le caractère naturel du camping tout en assurant un entretien régulier. Nous prenons toutefois en compte votre retour, qui nous permettra de poursuivre nos efforts afin de trouver le meilleur équilibre entre nature préservée et confort de nos campeurs.

Au plaisir de vous accueillir de nouveau lors d'un prochain séjour.

L'équipe du Camping

Em va agradar De vriendelijkheid

El recomanaria als amics Hi tornaria a anar

Del gerent: Merci beaucoup pour votre avis !

Nous sommes ravis que vous ayez apprécié la gentillesse et l'accueil de notre équipe. Votre satisfaction est une belle récompense pour l'ensemble de nos collaborateurs, qui mettent tout en œuvre pour offrir un séjour agréable à nos vacanciers.

Nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt au Camping Cristal d'Opale !