Bryn Bettws Lodge

Em va agradar Everything...so clean...so beautiful...lovy owners...

Toilets clean... sink tidy area clean...

What a little gem in the mountains... of port talbot..

No em va agradar Mad to give a dislike... i thought it was a lovly stop over...

El recomanaria als amics Hi tornaria a anar

Em va agradar We stayed for one night on a grass pitch in our campervan. The site did not disappoint. Exactly what we wanted. A site not overrun with noise, activities and entertainment. The view is exceptional. Toilets etc are basic but clean. Lovely communal kitchen area where you can charge your phone's etc. outdoor BBQ area. Looks like a burger shack opens on the weekend which we missed. A lovely children play area which my son enjoyed. Awesome bike trails and skills park - another big reason for us staying. The skills park occupied my son which meant I was able to relax and soak up the view. The dogs approved too. We will be back. And thank you to the wonderful owners!

El recomanaria als amics Hi tornaria a anar

Em va agradar Amazing views, had a very relaxing peaceful stay and also had a great park for the kids and plenty of space for them to play, they loved the homemade milkshake too when we popped into the lodge before we packed up! We’ll definitely be back.

No em va agradar Nothing, it was exactly what we expected.

El recomanaria als amics Hi tornaria a anar

Em va agradar Great for mountain bikers. only stayed one night as a stop off. Toilets and wash facilities were great and very clean

No em va agradar No WiFi or phone signal
Location was up a very long path I decided to walk back to camp

El recomanaria als amics Hi tornaria a anar

Del gerent: Thank you for the review, and we’re sorry that you were unable to get Wi-Fi or a strong phone signal during your stay. Unfortunately, being located right on top of a mountain means mobile signal can sometimes be limited, which is completely outside of our control.

We are slightly confused by the comment regarding having to walk up a very long path, as guests are able to park directly next to their tent or pitch, and the toilets and washing facilities are located on the camping field itself. The showers are also only around a 2-minute walk away.

We’re really pleased to hear that you found the toilets and washing facilities clean and that you enjoyed the location for mountain biking. Thank you for staying with us.

Em va agradar Very relaxed campsite. Good facilities, loos, shower block (needs a code to enter for £2) washing up. Lots of walks and bike paths that lead directly from the site. Excellent playground for the kids. The facilities were cleaned regularly

El recomanaria als amics Hi tornaria a anar

Em va agradar Beautiful views

El recomanaria als amics Hi tornaria a anar

Em va agradar Views, easy access to the forest.

No em va agradar Lack of clear communication when we arrived, no soap in the one sink for washing hands, which meant that people were washing their hands and brushing their teeth in the kitchen area, only 3 toilets, nowhere to get rid of dog poo, so it stank out our van taking it away, no hose on th chemical toilet point, which makes me wonder if people were using the drinking water tap to top up their toilet tanks.

El recomanaria als amics Hi tornaria a anar

Del gerent: Thank you for your feedback. We would just like to clarify a few points

We are a self check-in site, and all arrival and facility information is provided within the booking information as well as on signs throughout the campsite. Had this information been read on arrival, the locations of the additional facilities would have been clear.

The showers are located by the entrance to the main site, where there are also an additional 6 toilets, showers and hand-washing sinks available. Dog waste can be disposed of in the bins located at the main lodge.

Regarding water, we have never advertised facilities for filling motorhome water tanks or providing a hose at the chemical disposal point. Our site operates from a natural spring, and after several weeks with very little rainfall, protecting our water supply is currently a priority, unfortunately your toilet tank isn’t

We appreciate all feedback, but we would advise you to read the information provided with your booking and the signage around the site, as this explains where all of our facilities are located.

Em va agradar The view from the site is amazing and it's a very relaxed affair. Facilities were good - there is a cafe onsite and a burger shack. Messaging around the site re. water use was consistent and clear. Access was fine in our 6.5m long van, there were a range of setups using the site. Walking and cycling from the site was easy and very beautiful. The site is very sloping (hence the views) so if you are in a van, make sure you bring levelling blocks!

El recomanaria als amics Hi tornaria a anar

Em va agradar Amazing views
Easy location to find

El recomanaria als amics Hi tornaria a anar

Em va agradar Belle vue et beaucoup de place. Aire de jeu pour les enfants

No em va agradar Pas de tuyau d’eau pour nettoyer les WC chimiques et pas de tuyau pour recharger l’eau propre. Pas de douche .

El recomanaria als amics Hi tornaria a anar

Del gerent: We’re pleased you enjoyed the beautiful views, spacious site and children’s play area.

We would, however, like to clarify some points for future guests. We do provide chemical toilet disposal points, but we have never advertised a hose for cleaning chemical toilets or a facility for refilling caravan/motorhome water tanks. Our site is supplied entirely by a natural spring, not mains water, so our water is limited, particularly during the current hosepipe ban and prolonged dry weather.

We also do have showers on site. Guests simply need to call or message the number provided to receive the access code, and these are regularly used by our other campers.

We are also confused by the ratings, particularly 10/10 for Wi-Fi when we do not provide or advertise Wi-Fi, and 1/10 for customer service despite no customer-service issue being mentioned. This suggests there may have been some misunderstanding when completing the scores.

We welcome genuine feedback, but feel it is important to correct information about facilities that were never advertised as part of the booking, so future guests are not misled.