Bryn Bettws Lodge

A aimé Great for mountain bikers. only stayed one night as a stop off. Toilets and wash facilities were great and very clean

N'a pas aimé No WiFi or phone signal
Location was up a very long path I decided to walk back to camp

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A aimé Beautiful views

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A aimé Views, easy access to the forest.

N'a pas aimé Lack of clear communication when we arrived, no soap in the one sink for washing hands, which meant that people were washing their hands and brushing their teeth in the kitchen area, only 3 toilets, nowhere to get rid of dog poo, so it stank out our van taking it away, no hose on th chemical toilet point, which makes me wonder if people were using the drinking water tap to top up their toilet tanks.

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Réponse du gestionnaire : Another clown strikes again.

There is always hand soap in the wash area. Unfortunately it does run out but is always refilled daily.
We have 3 toilets on the camping field and 6 in the shower block.
As for dog poo. It’s your dog. Take it home with you. It’s not my dog. Why should I have to smell it. You chose to have the dog.
We don’t take any rubbish any longer. Thank the campers who put gas canisters in our bins for this.
As for water to go in your toilet. We are in a drought. We are very low on water. Ps. We don’t advertise we have this service. In fact. We say we don’t have chemical waste on site. So be grateful we do. Plenty of other sites don’t.

Another Covid campers review. Give me strength.

A aimé The view from the site is amazing and it's a very relaxed affair. Facilities were good - there is a cafe onsite and a burger shack. Messaging around the site re. water use was consistent and clear. Access was fine in our 6.5m long van, there were a range of setups using the site. Walking and cycling from the site was easy and very beautiful. The site is very sloping (hence the views) so if you are in a van, make sure you bring levelling blocks!

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A aimé Amazing views
Easy location to find

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A aimé Belle vue et beaucoup de place. Aire de jeu pour les enfants

N'a pas aimé Pas de tuyau d’eau pour nettoyer les WC chimiques et pas de tuyau pour recharger l’eau propre. Pas de douche .

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Réponse du gestionnaire : We’re pleased you enjoyed the beautiful views, spacious site and children’s play area.

We would, however, like to clarify some points for future guests. We do provide chemical toilet disposal points, but we have never advertised a hose for cleaning chemical toilets or a facility for refilling caravan/motorhome water tanks. Our site is supplied entirely by a natural spring, not mains water, so our water is limited, particularly during the current hosepipe ban and prolonged dry weather.

We also do have showers on site. Guests simply need to call or message the number provided to receive the access code, and these are regularly used by our other campers.

We are also confused by the ratings, particularly 10/10 for Wi-Fi when we do not provide or advertise Wi-Fi, and 1/10 for customer service despite no customer-service issue being mentioned. This suggests there may have been some misunderstanding when completing the scores.

We welcome genuine feedback, but feel it is important to correct information about facilities that were never advertised as part of the booking, so future guests are not misled.

A aimé Location and views
Great access to a variety of outdoor adventures, from waterfalls and mountain biking to fun at the beach.
Very child friendly place, with plenty of space and a great park for younger children to play in if the woods and mountain biking are not their thing.
The facilities are basic but will get you by for a week or so. This also means that the pitch costs are low.
Owners are fantastic, friendly and always trying to develop their facilities.

N'a pas aimé This is a minor thing. Shower room floors could be pitched better to drain the water away. Water pools towards the door of the showers room not totally running into the drain. Hang your bags on the doors so things do not get wet.

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A aimé Great view. Remote location.

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A aimé Was everything I need for a camping trip... beautiful views,
areas for walking,
a playground,
the toilets are fine (they aren't off-putting),

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A aimé The amazing people who worked/owned the site .
The views.
The trails & hikes
The facility’s as we was non electric but the site provides charging points & fridge freezer .
The park & swinging bench’s .
The burger shack
Close to shops & other local attractions

N'a pas aimé That we couldn’t stay longer due to work commitments .

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